1. Auditing CRB Competency
IIOC

2. CRB Competency
CRB Competency should be considered a “Special Process”. It can not be tested, audited directly or in isolation.
The results of the “CRB Competency” process can however be audited to determine if it is effective
Competency can be considered at many levels:
Individual
Department
Team
Organisational

3. Influences (Static / Variable)
ISO Guides / Standards (Static)
Design process (Static)
IAF Guidance (Static)
Market (Variable)
Activity
Sectors
Countries
Customers (Variable)
Management individual competency model
Variables are intangible and not auditable, static influences are auditable.
Auditable
OUPUTS
Decisions
Contracts
Certificates
Procedures
Business Results
Organisational objective results
Strategy
Task completion
INPUTS
Job Description
Task allocation
Responsibilities
Organisational Objective
Competence
FOUNDATION
Training
Experience
Qualifications
Auditable
NOTE: All the parameters in the slide vary depending on what part of the CRB process / who is being audited for competency
Auditable

4. CRB Organisational Competency Model
Department
Individual

5. Conclusion CRB can be considered as competent if outputs are positive
Consistent failure (nonconformities) could be an indication of lack of competence
AB’s should not specify competency requirements i.e. Inputs or Foundations except as previously defined by relevant ISO guides, and IAF guidance – AB’s should review outputs to determine if the “process” is effective and therefore that the CRB is competent