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COMMUNICATION
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ESSENTIAL QUESTION What are the components, types, and styles of communication and how do they impact the messages we send and receive?
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OBJECTIVES You will be able to:
List 3 components necessary for communication Describe the difference between verbal and nonverbal communication List 3 examples of each kinds of communication
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Agenda
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COMMUNICATION Definition:
The exchange of information, thoughts, ideas, feelings between two or more people
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Three Components Necessary for Communication
Message Sender Receiver
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Components (cont) 70% of our waking time is spent communicating
Good communication is when the receiver receives the information exactly as it was intended All sorts of baggage at both ends distorts the information: MESSAGE Sender Receiver
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Two Types of Communication
Often called “paralanguage” and includes all the other ways that we communicate besides using words: Using “words” to communicate VERBAL NONVERBAL
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VERBAL (cont) Examples of verbal communication: Speaking Writing
Reading Sign Language
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NONVERBAL Body Language: Facial expressions Eye Contact
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NONVERBAL (body language -cont)
posture
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NONVERBAL (cont) Body Language (cont)
gestures
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NONVERBAL (cont) Tone of Voice
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NONVERBAL (cont) Proxemics – interaction distances….how we use “space” to communicate
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NONVERBAL (cont) Clothing, Jewelry, Hairstyle, Makeup
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How Much of the Message We Communicate is Verbal vs Nonverbal??
VERBAL: NONVERBAL: ~7% ~93% “It’s not what you say but HOW YOU SAY IT!!”
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LET’s REVIEW!
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