1. Corporate Content Curation
in a Consumer-centric, Mobile World
Jim Renner, Technical Product Strategist
November 2, 2015

2. Once upon a time… Perspective Transition Technology
Classroom to computer
Location
Classroom desk to office desk
Learner
Instructor-guided to self-guided

3. Fast forward to today… Perspective Transition Technology
Computer to mobile device
Location
Office desk to anywhere
Learner
Self-guided to self-managed

4. Consumerization of learning
More employees than ever before have exposure to technology-based learning (and entertainment) outside the workplace.

5. My experience with cutting the cord
What I Expected
Save money
Only pay for what I wanted
What I Didn’t Expect
Less time browsing
More time enjoying
Deeper engagement
Fundamental change in behavior

6. Consumerization of learning
Consumer learning experiences are driving corporate learner expectations
This phenomenon is changing corporate learning from the inside out
Learners are cutting the cord
of IT professionals say they have paid for training out of their own pockets
62%
Source: Deloitte Investing in Learning Content

7. The challenge
“The issue is not that people do not want to learn—almost 90 percent of working professionals say they do. The issue is that much of what L&D departments provide no longer really suits employees’ preferences and habits.”
Source
Source: Deloitte Investing in Learning Content

8. Key Statistics
of L&D Professionals say even they cannot find what they want when they need it in their own systems1
58%
of learning assets are mobile-ready1
12%
of time spent with digital media is on mobile devices2
62%
Source: 1 Deloitte Global Human Capital Trends 2015
2 comScore The 2015 U.S. Mobile App Report

9. Make learning a habit Key Enablers: Mobile Content discovery Videos
Self-paced courses
Portals and Programs
Mentoring
Social
Key Enablers:
Mobile
Content discovery
Mobile
Practice
Live and
Virtual
Books

10. Content discovery starts with curation
Curate (verb): to pull together, sift through, and select for presentation, as music or website content
Curation enables:
Discovery of relevant content
Moment of need access
Audience-specific experience
Increased utilization

11. A content discovery framework
All Content
Broad Audience
Catalog:
Topic Area
Language
Keywords
Vendor
Defined by the content
Remove the Clutter
Increase Relevance
Organize
Targeted Audience
Learning Program
Newsletter
Portal
Within a workflow
Defined by the SME
Curate
Individual
Individual Development Plan
Favorites
Machine-based Recommendations
Defined by the learner
Personalize

12. The curation process
1. Collect
2. Select
3. Annotate
4. Present

13. Collect Goal: Ensure relevance to your entire organization
Focus on Diversity:
Broad topic coverage
Spectrum of skill levels
Multiple sources
Various methods of learning (modalities)

14. Audio, it’s the other mobile-ready content
Source: Skillsoft Learning App Usage Data

15. Select
Goal: Identify specific content items relevant to your specific audiences
Focus on:
Appropriateness
Quality
Variety
Freshness

16. Curation Demonstration

17. W Why A Are Y You S Showing T This To Me M Annotate
Goal: Provide context for your selections to demonstrate relevance to your learners W A Y S T M
Why
Are
You
Showing
This To Me
Focus on learner:
Goals
Preferences
Historical behavior

18. The Netflix perspective
Awareness: We want members to be aware of how we are adapting to their tastes. This not only promotes trust in the system, but encourages members to give feedback that will result in better recommendations.
Explanations as to why we decide to recommend a given movie or show. We are not recommending it because it suits our business needs, but because it matches the information we have from you: your explicit taste preferences and ratings, your viewing history, or even your friends’ recommendations.
Source: Netflix Tech Blog: Netflix Recommendations

19. Present
Goal: Present the content at the place and time the learner will need it most
Focus on:
Multiple Locations
Reminders/Notifications
Workflow placement

20. Skillsoft’s Continuous Leadership Journey
A 12-month guided solution delivers a high impact and time efficient learning process into the workflow of any busy manager.

21. The future of curation at Skillsoft
Big Data
Analytics
Behavioral
patterns
Social
Machine Learning

22. Building the Self-Developing Organization

23. Competing for mobile mindshare
Learning
Social
Work
Personal
Mobile learning is not just an alternative form of learning, it’s an alternative mobile activity

24. Our challenge
Source: comScore The 2015 U.S. Mobile App Report

25. Send me an email (jim_renner@Skillsoft.com)
Connect with me via the Engage app or on LinkedIn