1. Accessible Product Design
The Power of Vendor/Client Collaboration

2. Presenters
Aaron Page, Student Accessibility Specialist, University of Montana
Marlene Zentz, Accessibility Specialist, University of Montana
Kris Stokking, Director of Product Development, Moodlerooms, Inc.
Jason Hardin, Senior Product Manager, Moodlerooms, Inc.
Stuart Lamour, User Experience Developer, Moodlerooms, Inc.

3. Agenda Background Why are vendor/client collaborations needed?
Collaborative Framework
Initiation
Definition
Execution
Evaluation

4. Background
Catalyst:
In 2012, UM students filed a complaint with Office for Civil Right’s alleging that the University of Montana was using inaccessible technologies, including inaccessible forums in the Learning Management System, Moodlerooms.

5. Why Are Collaborations Needed?
Push vendors beyond RFP answers
Improve usability for all
Create long lasting communications
Other reasons?

6. Collaborative Framework

7. Initiation Phase Catalyst for the vendor
Vendor and client must be willing to work collaboratively
Vendor or client must have accessibility expertise
Vendor must have full control to resolve the issue
Other variables?

8. Definition Phase Define a purpose and goals Define team
Define collaboration
Define a timeline for execution
Determine third party involvement
Other requirements?

9. Execution Phase Prototype the solution before full build
Test with multiple users
Be flexible
Other supportive factors?

10. Execution Phase View the video on YouTube: Screen Reader Demo
Questions:
How did you facilitate your user interviews?

11. Evaluation Phase Define success Follow internal process
Use functionality in a live setting
Other requirements?

12. Evaluation Phase
View the video on YouTube: Accessible Forum View Demonstration

13. Closing Thoughts