1. Working With Volunteers

2. Agenda Volunteers… Who are they? Where do we find them?
How do we manage them?

3. Goals
Review the value of the volunteer in our respective organizations
Brainstorm the places where we find volunteers and ways to recruit them
Walk away with clear next steps to building & developing your organization’s volunteer program

4. The Process Identify Recruit & Activate Manage & Develop
BUILD ORGANIZATION

5. Why Volunteers?

6. Discussion
Why are you interested in developing your volunteer program?
How do volunteers help you achieve your organization’s objectives?
Who in your organization manages the volunteer program?

7. Passion Broad Reach Shared goals Community Ties
The Value Add
Skills
Passion
Unique Talent
Resources
Broad Reach
Consumer Connections
Shared goals
Community Ties

8. A Strong Outreach Effort

9. Who Are Volunteers?

10. [Insert Name of Volunteer 1]
[Description]
[Their Story]

11. [Insert Name of Volunteer 2]
[Description]
[Their Story]

12. Our Volunteers Have diverse backgrounds, expertise, skill sets
All bring something different to the table
Contribute a range of hours per/week (and month)
Fill a variety of roles and responsibilities

13. Where Do We Find Volunteers?

14. Discussion In your experience… Where have you found volunteers?
How did you get them involved?

15. Finding Volunteers
First stop: Your personal network

16. Finding Volunteers
People who care about health care (consumers, providers, school clubs, etc.)
Small business owners
Members of community organizations
Churches
Public service providers (e.g. school, libraries, food banks)
Community action organizations
Be ready with your “elevator pitch” – strike up a conversation wherever you are

17. Meeting Those Volunteers
Plus 1s
Have each person you know reach out to 5 others
Ask your current volunteers to bring a friend
Create an opportunity to meet people
Host a house meeting or informational session – get them bought in and excited!
Identify existing opportunities
Go to events happening in your community
Make a 30 second pitch
Mix & mingle
Always have a sign-up sheet and/or exchange business cards

18. Recruit and Activate Have opportunities to get involved
Always have a few upcoming events to invite someone to
Get their buy-in
Share the vision and some long-term strategy – get them excited!
Have a variety of ways a person can get involved
Make sure there are lots of different ways people can contribute.
The most important thing you can do…
ASK THEM!
Make a “hard” ask
Soft Ask: Do you think you might be able to volunteer some time?
Hard Ask: Can I count on you to join me at Thursday’s phonebank, 8PM at the office?

19. Managing Volunteers

20. Discussion In your experience…
What are your 5 tenets in managing volunteers?

21. There’s a place for everyone
Find a place for everyone.
There’s a place for everyone
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22. There’s a place for everyone
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Communicate regularly.

23. There’s a place for everyone
Set goals.
There’s a place for everyone
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24. There’s a place for everyone
Invest in training.
There’s a place for everyone
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Invest in training.

25. There’s a place for everyone
Celebrate success!
There’s a place for everyone
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26. There’s a place for everyone
Delegate.
Invest in training.

27. There’s a place for everyone
Keep track.
There’s a place for everyone
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Invest in training.

28. Next Steps

29. The Process Identify Recruit & Activate Manage & Develop
BUILD ORGANIZATION