1. Scanning and Digitizing
Todd Maniscalco & J.P. Brannan August 9, 2016

2. Agenda Introductions Service Description Value Proposition Metrics
Cost
Security
More information
Q&A

3. Introductions Service owner: Todd Maniscalco
Service manager: Kelly Chan
Other service delivery team members:
Student employees in Academic Technology Center
Service uses otherwise-unused reserve capacity from the ATC (time when ATC is not completely busy).

4. Service Description Service name: Scanning and Digitizing
Product(s): N/A (Professional Service)
Description:
This service converts media into digital formats to be used in course instruction. (See examples on next slide.) Customers are required to review, acknowledge, and accept Cornell (University Counsel-Approved) guidelines regarding copyright, DMCA, and fair use.
Available to:
Faculty, Instructional Professionals
Fee to end user? No
Service tier: Two

5. Instructional Services Integrations
Relevant Services are Highlighted in Yellow.
Plagiarism Detection
(Turnitin)
Via Blackboard API and LTI (Learning Tools Interoperability)
SIS (Peoplesoft)
Classroom Polling
(i>clicker)
Blackboard
ePortfolios (Digication)
Course site request
Term-based managed enrollment
Lecture Capture (Panopto)
Video Streaming
(Kaltura)
Online Training
(Lynda.com)
Library Reserves
(Ares )
Publisher Tools (Pearson, others)

6. Service Examples Converting… 35mm slides Floppy disks (5.25”& 3.5”)
Zip disks
Paper notebooks & docs
Cassettes & Microcassettes
Mini-DV, Hi8, Digital 8, VHS tapes
DVDs
Into digital format for…
Cornell network storage
Course management system (Blackboard)
Customer-provided portable media (CD, DVD, flash drive, etc.)

7. Value Proposition Value proposition
Allows instructors with existing course material to convert this material for use in current/online instructional settings.
Many individual courses do not have technology budgets.
Customer impact
Instructors are able to use the material that they prefer and deem to be the most effective in delivering academic instruction.
Course material can be stored/consolidated in central systems (but doesn’t have to be) and it can be shared.
Key benefits
Aggregates the fixed equipment costs of doing this across the university.
Students receive quality course instruction.
Student employees learn valuable skills.
Central provisioning of this service ensures standardized compliance with fair use and copyright regulations.

8. Coordination with CU Library
Library has facilities that do this for a fee (Cornell DCAPs). Some librarians refer faculty who don’t have a budget for digitizing course materials to us. In this way we are able to help ensure that quality of course instruction doesn’t suffer do to budget constraints.
Materials requiring archival quality/handling and projects/formats beyond our capabilities, e.g. laser disc or Betamax, are referred to DCAPs.
We and library have the same policy requirements and forms covering copyright responsibility.

9. Metrics Month Apr 2016 May 2016 Jun 2016 # of Projects 27 11 4
# of Hours Worked
132
18.75
20.5
See Full Quarterly Report Online at
Note: Spring term classes started January 27, 2016.
Note: Academic Technologies workload tends to reflect the academic calendar.

10. Cost Cost to deliver the service: Fee for service: None
Note (Labor subtotals):
Staff Labor: $9,924/year
Student Labor: $4,836/year
FY 16 Total Cost
$18,436
Hardware & Software
$1,000
Labor (see below)
$15,760
Staff Support
$838
Administrative Overhead

11. Cost Per Unit Total Annual Cost: $18,476 # of projects annually: 227
Cost per project: $81.40
Marginal Costs:
Student employee costs (~$12.21/hr)
Additional expenditures required if demand exceeds capacity of available hardware.
Additional staff training costs incurred if demand warrants hiring additional student staff

12. Security What risks does use of the service mitigate? Financial loss
Reputational harm
Loss of instructional material
How does the service mitigate risks?
Digital conversion provided by trained staff familiar with the equipment
Contractual constraints and customer education (copyright / fair use waiver)
Allows for electronic backup for original materials

13. More information
Service web page:
Service level expectations:
Service catalog entry:
Service quarterly report:

14. Questions? Academic Technologies: acadtech@cornell.edu
Academic Technology Center: