1. Unload and Receive UNLOADING TL SHIPMENTS UNLOAD PERSON
Standard Work Instruction: Unload & Receive
Original Date: February 28, 2017
Version number: v1.0
Revision Date:
Unload and Receive
This document will define the step by step process for unloading and receiving inbound shipments.
The steps outlined below will address the process of unloading, receiving and problem resolution. These organized steps for unloading make the task of putting up tires up easier for personnel. At times there will be fewer products on their pallet; however, that means they will be faster to return for an additional pallet(s).
UNLOADING TL SHIPMENTS
Note: Prior to completing these steps, inbound truck must “check-in” with Warehouse Supervisor to verify content of load and receive door assignment. Door seal should be verified and broken only after load is determined to be correct.
Check “Receiving Board” for inbound assignments
a. Task assignments will also be detailed
Unload Person – positioned inside truck and rolls product to stacker on dock
Stack Person (where applicable) – positioned on the dock and stacks unloaded product on pallets for receiving and put-away
Receive Person (may also be consolidated with Stack person on smaller quantity loads) – scans stacked product and receives against ASN
Collect Materials and proceed to assigned door
ASN(s)
LPN Cards
Handheld Scanner
Pallets
Stage the receiving area
Place 8 pallets on the dock (4 on each side of the dock door) positioning such that MHE forks can enter perpendicular to the receiving door
Note: Depending on your dock space, pallet quantity may vary.
Begin Unloading…
UNLOAD PERSON
Remove safety chain/gate (where applicable)
Turn on dock light for visibility inside trailer
Turn on dock fan (where applicable and necessary)
Proceed into trailer
Position “bump” tire
Collect first item to be unloaded
Using “bump” tire, begin rolling product to stacker
Maintain a steady, consistent pace while unloading
Ensure your aim is accurate to eliminate wasted motion collecting run-away tires
As product SKU changes, notify stacker to avoid mixing product
Continue the unloading process until all product has been unloaded
After all product is unloaded…
Return “bump” tire to designated area
Turn off dock light
Turn off dock fan
Replace safety chain/gate (where applicable)
Proceed to next assigned task

2. Unloading and Receiving
Standard Work Instruction: Unload & Receive
Original Date: February 28, 2017
Version number: v1.0
Revision Date:
Unloading and Receiving
This document will define the step by step process for unloading and receiving inbound shipments.
STACK PERSON
Position yourself in between the pallets furthest from the receiving door
Begin with pallet position one (the pallet on your left, as you face the door)
As the Unload Person rolls you product, begin stacking product on your first pallet
Your first stack should be placed in pallet quadrant one (back right)
Labels facing out (towards the back of the pallet)
Proceed counter-clockwise around the pallet
One stack/quadrant per SKU (recommended)
Take care not to mix product as it slows the receiving process
4 SKU’s and units per pallet (recommended)
Once all four quadrants are full, proceed to the next pallet position and repeat step 3a-3d
Pallet Position Two – the third pallet from the door on your left
Pallet Position Three – the second pallet from the door on your left
Pallet Position Four – the first pallet from the door on your left
Pallet Position Five – the first pallet from the door on your right
Pallet Position Six – the second pallet from the door on your right
Pallet Position Seven – the third pallet from the door on your right
Pallet Position Eight – the fourth pallet from the door on your right
Once all eight pallet positions have been completed, return to Pallet Position One and repeat steps 3-4
Continue the unloading process until all product is unloaded
After all product is unloaded…
Collect any unused/empty pallets and return them to pallet storage area
Sweep dock to remove any debris created during unloading
RECEIVE PERSON
Once stacker has proceeded to pallet position two…
Log into a handheld
Select Menu Option 1 - Receive
Select Shipment Type
ASN Rcv – Supplier Shipments (applies to Fed-Ex, LTL and TL receiving)
Internal Rcv – Intercompany Shipments (ISO) (applies to Fed-Ex, LTL and TL receiving)
Using the ASN barcode/Packing List, scan the Shipment Number
Scan your first item to be received
For Internal shipments (ISO’s) scan the “From LPN Number” on the packing list before scanning the item
Scan a LPN card
i. Hit Ctrl + Gray + L to populate sub locator (only for first item on each LPN)
ii. Hit Ctrl + Gray + L to populate sub locator(only for first item on each LPN)
Press enter until quantity can be entered.
Enter the quantity and press enter for the next item
Repeat steps 1e thru 1h until pallet is full
Once pallet is full arrow down to done.
One LPN = One Pallet
Repeat steps 1 thru 3 until all product is unloaded
Once the truck has been unloaded and all products have been received, scan the shipment number and listen for a beep indicating the shipment was complete.
If no beep is heard, then items are still outstanding
Follow steps outlined below to reconcile

3. Unloading and Receiving
Standard Work Instruction: Unload & Receive
Original Date: February 28, 2017
Version number: v1.0
Revision Date:
Unloading and Receiving
This document will define the step by step process for unloading and receiving inbound shipments.
RECONCILE INCOMPLETE SHIPMENT
Based upon the receipt type (Vendor or ISO) follow the corresponding steps outlined below
Log-in to Oracle and select Warehouse Manager
VENDOR SHIPMENTS
Select the ASN Workbench.
Change the ASN Status, using the drop down box, to PARTIALLY RECEIVED.
Put the shipment number in the Shipment # field
Click on FIND.
Click on the ASN Details tab at the top
Quantities for Shipped/Received are displayed top center on this screen
On right, there is a drop down box labeled Sort By, Change that to LINE STATUS.
This will sort the shipment in ABC order from EXPECTED to PARTIALLY RECEIVED
Write down the missing items
Check inventory on each item to see if a receiving error or a shipping error was made
If shipment is over/short/damaged, file a discrepancy
INTERNAL SHIPMENTS (ISO’S)
Select the Manage Shipments menu
Change Source Type to Internal using the drop down box.
Type Shipment Number in the Shipment field
Click on Find
Review shipment details (e.g. Shipment Line, Qty Shipped, UOM, Item Number, Rev, Item Description, etc.)
Use the slide bar on the bottom right until “Qty Received” column is visible
Right click and hold on Qty Received; Drag it to the far left and place it beside Qty Shipped.
Note - You may need to continue sliding the bar on the bottom, to the left, in order to get the column moved
After Qty Shipped and Qty Received are side by side, click on the first line under Shipment Line
After determining what was short, check inventory to conclude whether it was a receiving error or a shipping error.
If item was Over/Short/Damaged, complete an ISO Discrepancy Report
Located on SharePoint>Supply Chain/Purchasing>Macros and Report Tools>Shipping Discrepancy Report 1.3