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SkyWork Airlines Global Ethics Forum 2012

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Presentation on theme: "SkyWork Airlines Global Ethics Forum 2012"— Presentation transcript:

1 SkyWork Airlines Global Ethics Forum 2012

2 1983 SkyWork was founded, primarilly operating as a flight school
1989 Citation jets are added to the fleet, the focus now lies on business and private flights. 2003 The first Dornier 328 joins the fleet. SkyWork Airlines operates charter flights to popular holiday destinations. In 2008 a brand new Dash 8 Q400 is purchased. 2009/2010 The first scheduled flights to Rotterdam and Barcelona take place History

3 Routes/Fleet Start

4 Routes/Fleet 2012

5 Evolution Passenger numbers: 1 year ago about 1‘000, now almost 5‘000 passengers per week Destinations: 1 year ago 9 destinations, now 25 destinations, 12 to follow in winter

6 Fleet 3 Bombardier DASH-8 Q400 4 Fairchild Dornier

7 Environment Efficient Fleet – Consumption 3L/100km/Pax
Company Cars: VW Blue Motion Recyclable Catering Equipment (no plastic) Further Plans: CO2 Compensation Programme Environmental friendly aircraft cleaning with non-chemical products

8 YOUR PERSONAL WAY TO FLY
Philosophy internally and externally Every customer is treaded according to his personal needs Flexibility, individuality, integration and interaction with customers and employees The feeling of flying as the special experience it once was Extrordinary quality for a very reasonable price

9 Social Media Ideal link to our claim and our service commitment
Gives us the chance to communicate in a more «personal» way with our customers and build strong relationships Real-time answers (24h) to all questions asked Open for criticism Not afraid of publishing news that could have a negative impact, e.g. issues with booking engine Transparency, friendliness & politeness are prio 1

10 Employees 15 different nationalities

11 SkyWork Group

12 create an information culture actions employee communication
Strategie Introduction of an internal communications concept for the SkyWork Group employees. The SkyWork Management as a role model for a responsible, social contact with the employees. Goals create an information culture stimulate an open dialogue stimulate the integration support the identification raise motivation improve communication from and with the management actions employee communication (Meeting culture, workshops) print media (employee newspaper) online and digital media (Intranet, Wiki, Messenger) event-communication media communication

13 Facts and Figures SkyWork scheduled flight key figures
January 2011 – December 2011 Number of passengers 87‘645 Number of flights 4‘110 January 2012 – May 2012 Number of flown passengers 64’000 Number of reservations 90’700 Added Value for the region: 40 mio CHF Catchment Area: 1.9 mio Best Destinations London City Berlin Hamburg Vienna


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