1. Change Management and Training Services Step 2/4
Your Trainers: Alicja Kulp and Ruth Hatfield
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2. Introduction Step 1 - Quiz Step 2 – this is where you are now
Step 3 – Webinar for Training related quiz questions – Tuesday 19 September 09:30–10:30 BST
Step 4 – Webinar for Change Management related quiz questions – Thursday 21 September 13:30-14:30 BST
Register via the link in the
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3. Video clip
eHowEducation released this video clip featuring Kevin Roberts and Drew Yanke
It introduces the use of an icebreaker for active listening.
Next
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4. Quiz - Question 2/10
When you meet people at the start of a meeting what do you do? Check all that apply.
Start with an informal conversation
Comment about the weather
Ask about the children
Introduce yourselves
Explain the agenda
None of the above Q2
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5. Icebreakers Where do we use icebreakers? Examples of icebreakers
Meetings
Conferences
Training
Team building
Public Transport
Examples of icebreakers
Find things in common
Fun and Funny Ice Breaker Questions
Two Truths and Lie
Workbased Questions Q2
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6. Active Listening Higher level of group participation Fewer disruptions
More capable of effective communication
Q1 - Q4
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7. Icebreakers Meetings Conferences Training Team building Q2
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8. Smile
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9. Icebreakers Engage Involve Participate Challenge
Create an easier way forward
Q1 Q2 Q8
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10. Active Listening
Value
Q1 Q2
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11. Communication Q5
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12. Communication Q5
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13. Emoticons Q5
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14. We bring Classroom Training to you in an Online Environment.
Activist
Theorist
Pragmatist
We bring Classroom Training to you in an Online Environment.
Reflector
Q1 Q4
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15. Learning Styles Dig and plant – Activist - Doer
Research designs – Reflector - Observer
Plan now, consider future – Theorist – Analyst
How will it be used - Pragmatist – Practical, new ideas
Q1 Q5
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16. Questioning Techniques
What is your favourite fruit?
What is your favourite fruit – is it a soft fruit such as a strawberry or something more crunchy like an apple or easy to peel like a banana?
Are oranges your favourite or some other fruit? Q6
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17. Online Courses Training Skills for Better Performance (3 day course)
How to Deliver Training Online (Half day course)
Change Management Introduction (1 day course)
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18. End of Course Thank you for Attending
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