1. Strategy Overview

2. Strategy
With Patients First, transform to value and use as basis for System growth
Specialty care referral center
Community care provider & population manager
Innovative Academic Medical Center
Services provider – “CC Inside”
On capsule form, our strategy is….

3. Our Goals Patients First Caregivers Affordability Growth Impact
Continuously improve quality, safety and patient experience
Caregivers
Make Cleveland Clinic the best place to work
Affordability
Provide high value care
Growth
Responsibly develop to sustain our mission
Impact
Make a difference through research, education and innovation

4. 2017 Priorities Engagement
High Reliability – Quality, Safety, Experience
Care Path Design & Adherence
Virtual Health/Telemedicine
Access
Caregiver Roles – Top of License
Documentation
Population Health
System Development – Growth & Integration

5. Transformation Agenda
Transformed
& Growing CC
--TODAY--
We are building on the work that has been accomplished to date and moving it towards true transformation.

6. Highlights of Our Work Population Health Growth & Integration
On capsule form, our strategy is….

7. Evolving the Enterprise
Community Care
Specialty Care
New unit to manage risk for populations

8. Population Management Framework$$
Risk-based Contracts
Attributed lives
Retail Venues
Self/Virtual
CC Clinic
Community-Based Organizations
Ambulatory D&T
Independent Physician Offices
Hospitals
Rehab
Skilled Nursing Facilities
CC Integrated Care Model (CCICM)
Aligned Physicians
QA/CIN
Care Venues/Facilities
Care System
Care paths
Data/analytics
Care coordination

9. Tightly integrated care teams
Areas Included
Internal Medicine
Family Practice
General Pediatrics
Behavioral Health
Wellness
Nutrition
Pharmacy
Care Coordination
Tightly integrated care teams
Tightly integrated care teams to manage access, quality, experience, utilization

10. Work for 7/1 Launch Care model Business model Operating model
Transition plan

11. CCFL Strategic Direction
Destination for differentiated high-end specialties with accompanying referral networks
Cancer, Cardiac, GI, Neuro, Ortho, Transplant, Medicine (to support growth)
Continue to serve as the preferred hospital for the Weston community

12. Growth: Path Forward
As a clinically-oriented academic health system based in NE Ohio
Fully penetrate surrounding NEO region through acquisitions and aligned partnerships
Build scaled integrated delivery system in SE Florida
Target 1-2 domestic/international markets to establish relevant footprint - London
Build other businesses

13. Imperative: Secure Home Market
Patient Origin
Total $CM (M)
% Total $CM
3-Year CAGR
Home -
21 County
$2,085
79%
3.8%
Rest of Ohio
$166 6%
3.4%
Super-Regional
$247 9%
National
$126 5%
-1.4%
International
$10
0.4% –

14. Our Home Market

15. Partnering Avita Akron Children’s CVSHealth Florida CIN
Midwest Health Collaborative
Union Hospital
Youngstown