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THINK RED INSTEAD.

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Presentation on theme: "THINK RED INSTEAD."— Presentation transcript:

1 THINK RED INSTEAD

2 ONE PARTNER, ZERO WORRIES
Watch a short 3-minute video about Averitt’s capabilities at AverittExpress.com/PowerOfOne

3 QUICK FACTS Nearly 9,000 associates
More than 140 facilities (including service centers, warehouses, and PortSide® distribution centers) More than 5,700 power units (including pickup/delivery & over-the-road) More than 14,000 trailers Union-free Privately-held company Established in 1971 SHOW VIDEO HERE NEED TO CLICK ON “CAPABILITIES – VIDEO”

4 ANNUAL REVENUE GROWTH SHOW VIDEO HERE
NEED TO CLICK ON “CAPABILITIES – VIDEO”

5 INDUSTRY CHALLENGES & SOLUTIONS
Lack of Customer Support and Modern Technology We offer 24/7 centralized support & cutting-edge online tools Driver Shortage We focus on retention through positive company culture, benefits, better equipment, and driver respect Capacity We provide multimodal services, unique distribution models, and allocation of drivers to areas in need Image/Professionalism of Trucking Industry We provide extensive orientation and training, uniform/dress code guidelines, and focusing on value of positive customer interaction

6 THE POWER OF ONE PROVIDER
Regional LTL North America LTL Climate-Controlled LTL Locally-Customized LTL Expedited Distribution / Consolidation Truckload Flatbed North America Truckload Intermodal TOFC / COFC Dedicated Cross-Border Services (Canada, Mexico, Puerto Rico, USVI) Customs Clearance International Ocean / Air PortSide® (Drayage, Transloading, Storage and Inland Transport) Warehousing Retail Services

7 LTL SERVICES

8 DISTRIBUTION NETWORK Our LTL distribution network is at the center of everything we do. Built around decades of expertise, this sophisticated system includes more than 100 carefully engineered facilities, all equipped with the latest in tracking, planning and safety technology.

9 REGIONAL LTL Fast transit times Fewer damages
No one does regional LTL like Averitt. We’re known for providing the most reliable, flexible LTL service in and out of the South. These are just some of the things we offer: Fast transit times Fewer damages Standard LTL Guarantee (including day-definite and time-definite delivery options) Advanced, self-powered units for climate-controlled shipping Competitive pricing AverittExpress.com/LTL

10 NORTH AMERICA LTL Need freight moved outside the South?
Averitt can provide standard and expedited LTL services throughout North America via our highly-vetted partner carriers! Known for exceptional service, these trusted partners allow us to offer seamless LTL freight services across North America. AverittExpress.com/NorthAmericaLTL

11 EXPEDITED An on-time, expedited delivery record of 99% or better
Tell us what you’re shipping and where it needs to go, and we’ll get it there fast. Better yet, we’ll also do it in the smartest, most cost-efficient way possible. These are just some of the benefits we offer: An on-time, expedited delivery record of 99% or better Customizable ground and air options Complete customer-satisfaction guarantee AverittExpress.com/expedited

12 LOCAL CUSTOMIZATION We can customize our menu of services to provide extra capacity for any needs you may have. Same-day cross-town cartage Short-haul truckload moves Night and weekend service Trailer switching Local expedited or “hot shot” runs

13 FULL LOAD AND MULTIMODAL SOLUTIONS

14 AVERITT TRUCKLOAD We can provide standard, time-critical and dedicated moves across the entire Eastern U.S., including: Van and Flatbed We have our own fleet of van and flatbed trailers so you get the same level of service, visibility and professionalism that comes with all Averitt offerings. Short Haul Truckload: Using flexible integrations between our truckload and LTL networks, we can also handle truckload moves of 250 miles or less. AverittExpress.com/truckload

15 NORTH AMERICA TRUCKLOAD
We work closely with partners we trust to move your shipment anywhere in North America. We can even help secure specialized equipment. Partners to move your shipment anywhere in the U.S. 48 states, Canada and Mexico – all with one point of contact through Averitt Seamless shipment tracking is available with the same precision as our direct fleet, so you can depend on excellent service and delivery reliability AverittExpress.com/NorthAmericaTruckload

16 DEDICATED Our dedicated fleet services offer guaranteed capacity while freeing you up to focus on your own business. Flexible, asset-based support Professional image Customized, equipment, including refrigerated Maintenance/Administration Transportation Management Flexible Contracts AverittExpress.com/dedicated

17 INTERMODAL We have close relationships with the nation’s leading railroads. By working closely with these trusted partners, we can customize and design world-class intermodal services including: Trailer on Flat Car (TOFC): Combines the economy of rail with our own premium over-the-road handling for seamless door-to-door coverage. Container on Flat Car (COFC): For moving domestic container loads to and from all points in the U.S. AverittExpress.com/intermodal

18 Specialized Equipment Temperature-Controlled Solutions
SPECIALIZED SERVICES Averitt’s Specialized Services provides you with time-sensitive service that is customized to your specific needs. Expedited Ground & Air Specialized Equipment Temperature-Controlled Solutions Customized Solutions TIM

19 TECHNOLOGY

20 AVERITTEXPRESS.COM Watch a short 2-minute video about Averitt’s website at AverittExpress.com/website

21 SHIP Calculate transit times to/from any zip code
Determine the most cost-effective method of shipping with our Density Calculator Get rate quotes Manage all your daily LTL shipments with Ship Plus®, our one-stop online shipping interface AverittExpress.com/technology

22 TRACK Enter multiple pro numbers to instantly see where multiple shipments are Track by service mode Instantly see all of your current loads in Averitt’s network Get updates straight to your inbox or to your mobile phone via text message with E-notifications AverittExpress.com/technology

23 MANAGE Paperless invoicing Document viewer
Get instant or scheduled, customized reports. More than 100 options are available. AverittExpress.com/technology

24 DATA FEEDS Web Services/XML Feeds: Receive direct XML feeds via WSDL. Share information with customers on your website or add it to your internal TMS. Electronic Data Interchange (EDI): Our team of EDI experts can help customize data feeds to your specifications and deliver shipment data directly into your system. AverittExpress.com/webservices AverittExpress.com/EDI AverittExpress.com/technology

25 TRANSPORTATION MANAGEMENT
We teamed up with the industry’s leading software provider, Oracle®, to design and create the Averitt Transportation and Operations Management System (ATOM System®). Carrier-neutral planning from an industry-leading carrier Collaboration that creates a new kind of shipping network Data-centric transportation planning that gets smarter with every new shipment Mode and carrier selection based on overall value, accounting for efficiency and performance history Thorough shipment review process, including freight bill audit for payment ATOMSystem.com

26 INTERNATIONAL

27 CANADA Averitt’s long-standing alliance with The Reliance Network gives you access to one of the strongest transportation networks in Canada. Our offerings include: LTL cross-border services via The Reliance Network Truckload cross-border services via our Truckload brokerage team Expedited and guaranteed services AverittExpress.com/canada

28 MEXICO We’re proud to offer strategically placed service border facilities, a bilingual international team and a strong network of partners in Mexico. Our offerings include: Truckload and LTL cross-border services Other customized services such as: Shipment consolidation Warehousing Transloading AverittExpress.com/mexico

29 MEXICO SHIPPING: THERE ARE NO BORDERS
Watch a 2-minute video about Averitt’s Cross-Border Services to and from Mexico at AverittExpress.com/Mexico

30 PUERTO RICO / VIRGIN ISLANDS
We offer: FCL and LCL service to all points in Puerto Rico, as well as St. Thomas and St. Croix Fast, consistent transit times available One bill of lading, one invoice and direct pricing AverittExpress.com/caribbean

31 INTERNATIONAL OCEAN / AIR
By partnering with a carefully engineered network of steamship lines and airfreight companies, we deliver the same level of service you’d expect from Averitt, all across the world. You get one bill of lading, single carrier management, and a single contact for all pricing, documentation, billing, tracking and more. Our services include: Ocean forwarding: Full Container Load (FCL) or Less than Container Load (LCL) Asia-Memphis Express: Specialized LCL service on shipments from Asia with unparalleled speed, consistency and seamlessness Continued on next slide AverittExpress.com/oceanair

32 INTERNATIONAL OCEAN / AIR
Ocean/Air services continued: Airfreight forwarding: Flexible, cost-effective delivery options Customs brokerage Ocean/Air Certifications NVOCC (non-vessel operating common carrier) FMC-licensed freight forwarder Fully licensed IATA carrier AverittExpress.com/oceanair

33 PORTSIDE® Due to our flexibility and facilities, Averitt can provide a wide variety of customized port logistics solutions.  Our Portside services for importing and exporting include: Container transloading and drayage Nationwide inland transportation management Distribution and consolidation Warehousing and value-added services AverittExpress.com/portside

34 PORT, DOCK, LAND AND RAIL Watch a 2-minute video about Averitt’s PortSide® Services at AverittExpress.com/portside

35 EXTRA MILE INCLUDED

36 CUSTOMER SERVICE No transferring: Within seconds of calling, speak to a trained professional who is already familiar with your account. Easy access: With just three simple options, you won’t waste time in layers of prerecorded menus. Customized care: Based on your location, the same team members will answer your call every time. You’ll get to know them, and they’ll become familiar with your business. Need bilingual support? We can help with that too! 1-800-AVERITT ( ) 24/7 Support AverittExpress.com/customerservice

37 CUSTOMER ONBOARDING From the simplest to the most complex supply chains, we want to make sure each new customer feels like they’ve known us for years. Process-oriented onboarding: We use a very detailed standard operating procedure to help define a customer’s unique requirements. Ongoing attention to detail: Once our service begins, we use technology and other resources to monitor, communicate and improve.

38 THE AVERITT CULTURE

39 WE PRIDE OURSELVES ON OUR SERVICE
Averitt is known for our service. We’ve earned more Quest for Quality Awards than any other transportation provider in the South! 2016 Quest For Quality: #1 In Truckload Carrier Nationwide and Southeast LTL Excellence in expedited “Most Recommended” carrier by shippers in 2016 (Mastio Study) AverittExpress.com/awards

40 RETAIL COMPLIANCE EXPERTISE
Industry-leading experience with retail compliance shipping! Excel with our standard single-day retail delivery service to major retail facilities.

41 CUSTOMER AWARDS

42 SERVICE ISN’T OUR ONLY PRIDE AND JOY
We believe that “Our Driving Force is People.” Our associates are committed to professionalism, customer service, and giving back to the community.

43 EXPERIENCED WORKFORCE
10% of the Averitt workforce have been with us for more than 20 years This “Over 20 Team” has over 900 members, who act as mentors for our new associates

44 AVERITT CARES FOR KIDS For 30 years, Averitt associates have been giving back to their communities through Averitt Cares for Kids. Averitt Cares for Kids is 100% funded through associate contributions. Associates elect to have contributions deducted from their payroll on a weekly basis. More than 85 percent of associates participate. Associates have raised nearly $8 million for children-related charities since 1986. In 2015, our team presented a $500,000 donation to St. Jude. AverittExpress.com/AverittCares

45 MILITARY COMMITTMENT Committed to hiring veterans and active duty military personnel The level of leadership, pride and professional experience they bring to the table is a perfect fit with our own company’s culture! Over 21% of our associates have served in the military AverittSalutesYou.com

46 PROFESSIONALISM Professional, industry-best facilities
Well-maintained equipment to best represent our customers image and high standards Professional associates trained to represent our customers as they would us

47 ENVIRONMENTAL RESPONSIBILITY
Whether it’s finding greener ways to do business, or caring for the kids in our communities, we try to make sure that every impact we have is a good one. SmartWay Partner since 2004 AverittExpress.com/green

48 FOCUS ON SAFETY Our Driving Concern is Safety, whether on the road or on the dock Our equipment utilizes state-of-the-art technology to promote safety of our associates and the public CSA scores publically-available on AverittExpress.com AverittExpress.com/safety

49 ROCK-SOLID STABILITY Focus on stability for our customers’ peace of mind Privately-held Profitable for over four decades Experienced workforce Forward-thinking leadership AverittExpress.com/stability

50 THE POWER OF ONE Averitt combines the strength of an asset-based carrier with the capabilities of a third-party logistics provider (3PL) Our passion is designing solutions that help our customers reduce costs and increase the velocity of their networks! Our approach is backed by more than 45 years of operating logistics networks & fleets and reengineering supply chains for optimum efficiencies

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