1. Agenda Objectives What we ask of you
Understand how requested time off and holiday pay will be handled during go-live
Understand the communications plan
Learn your role in supporting go-live
See a procurement demonstration
What we ask of you
Give us feedback from the district and about the WDSN meetings
Pass this important information along to your colleagues
Use Go-live checklist with your teams to help them ensure they will be paid correctly
Respond to a WDSN survey

2. High Level Workday Timeline
Dec 17, 2016
Go-Live
Users Test
Human Resources & Payroll
July 1, 2017
Go-Live
Users Test
Finance & Purchasing

3. Go-live and Holiday Pay
For approved time off for any time after December 17th the time off request (forms) will have to be hand entered by either you or your timekeeper and approved again by your supervisor in Workday after the system is live. Otherwise your paycheck will not reflect the time off and your accrued time will be wrong.
For central office staff that do not have a timekeeper, please be prepared to enter your Christmas vacation time-off (approved or unapproved) via Workday beginning Monday, December 19th.

4. Go-live and Holiday Pay
For school-based personnel that has Christmas Break off, you will not have to check-in or submit during this time.
For custodians and cleaners that will be working during the Christmas Break, you will check-in and out and submit your time accordingly.

5. What’s New With the Website
Testimonial Video- Thanks to our new movie stars
60 more FAQ’s
Countdown clock
Meeting in a box

6. Daily Messages Daily emails to all employees until end of January
Workday Wednesdays from Eric Gordon
Other days from Steering Committee
Reminders, tips, job aids, etc.
Some s will be just for Supervisors
Send any messages you don’t want us to miss

7. Your Role in Deploying Workday
Workday Support Model
November 1, 2016

8. Workday Go-Live & Sustainment Support Multi-Tier Support Model
Workday Support
Workday Support
Non-Workday Support
Trainers at CMSD Locations
Workday assistance from colleagues at CMSD locations
CMSD Payroll Support
838-4PAY
Pay support
Tier 1 – Workday Help Desk
Provide Workday Navigation assistance, create Tier 2 tickets, 6am-8pm ET
CMSD IT Service Desk,
24/7/365 Password Reset
Hardware, connectivity
Logon, Password Reset
Tier 2 – CMSD Workday Support
Resolve problem tickets
Data, Configuration, Integrations, Reports
Training/retraining, role security
Tier 3 – Workday Customer Center
Workday Service unavailable, bug or issue disrupting processes

9. Flyer info If you have Workday “How to” Question
Ask your Workday point person- 
Name(s):___(write in)______________ 
If you have Login, User ID, or Password problem 
call CMSD IT Service
select Option 1
If you still need additional Workday Help
Call CMSD IT Service Desk 
select Option 3

10. Your Workday Go Live Go to: CMSD Website > Staff > Workday
Your password is the same as your Network password
Enter your time worked
Update your personal information including your emergency contact
Validate (and update) your direct deposit information
Validate your vacation and sick-time accruals (these will be in hours):
If needed call : to have corrected
Validate your job title and org chart information

11. Workday User & Application Support Model Go Live – Stabilize 1/31/17
Option 3
Tier 1 - Workday Help Desk (OneSource Virtual)
Virtual Call Center 6am-8pm ET
Provide Navigation assistance
If can’t resolve problem, Create Tier 2 ticket
IT Service Center
CMSD Tier 1 Support Leader
Workday Tickets
Analyze and Resolve problem tickets – centralized ticket inbox, leader assigns to resources
Immediate Response Team deployment for on-site support as needed
Tier 2 - Workday Command Center
Command Center Leader
Project Team resources
IT Enterprise Applications
Workday Support
Integrations Reporting
Data Security Configuration
Payroll & Talent Management
Functional Configuration & Workday Subject Matter Experts
Payroll Talent
Communication & Training
Workday messaging
Reinforcement training
Payroll Talent
Tier 3 - Workday Customer Center
(Named Contacts Only)
Defect, tenant support

12. Procurement Demo
Tricia McKenney – Procurement SME
December 2016

13. Improvements in Procurement
Efficient approval chain
New dollar amount threshold
Worktags vs account string
Fund, Cost Center, Function & Spend Category
More visibility on transactions
Supplier Punch Out

14. Workday Trainings via Webinars
Next Steps
Workday Trainings via Webinars
Lunch and Learn Trainings for Managers
Reminder: New Benefit Information will not be available to view in Workday until January 2017.
Please keep your last paycheck voucher to compare to new payslip in Workday.
Your role on the WDSN is to support Go-live! Please review the FAQs on the Workday website for new valuable information.