1. Global Travel Safety and Security
October, 2016

2. Contents Duty of Care/Best Practices Foundation
Evolutions/Added Precautions/Technology
Future Additions

3. Corporate Responsibility
Duty of Care
An organization has the responsibility to protect its colleagues from risk, this includes when they are traveling on business.
Best Practice
- Be able to track employees while on business travel
- In addition, provide Travel Advisories:
- advice before they travel,
- identify potential risks by trip or location,
- can communicate with them during their trip
- provide information after a trip is completed
- training for employees that travel
All designed to reduce risk to their travelers
Key: Centralized Travel Booking/Consolidated Data:
- CWT is IHS Markit’s global travel management company
- All business travel must be booked through CWT
Alternatives: Multiple feeds from various sources and/or traveler input.
Corporate Responsibility

4. Foundation Foundation:
- Destination information: Provide our travelers with travel advisories: pre, during and post trip based on where they are traveling.
- Traveler Tracking: Travel Services can locate, report on and communicate with any traveler that books through CWT (SMS - 2 way text)
Immediately be able to assist colleagues
Immediate communication to C- level:
- how many colleagues are impacted
- are they ok
- are we providing additional assistance
Overwhelming positive response:
- C-level/HR/Business Leaders
- Colleagues
“Strong foundation……..now let’s, add on”
Foundation

5. :
Additional precautionary measures/managed with automated report
HIGH Security Risk Travelers – Travel Services reaches out and:
Shares the ISOS Risk Ratings and IHS Markit Recommendations
Shares ISOS Website and membership number
Instruct colleagues to review all advisories and select the acknowledgement feature
There is an automated report that shows compliance or non-compliance
Recommend a 1:1 consult with ISOS
Advise colleagues to confirm/update cell phone in profile
Instruct colleagues to download the mobile application
Provides information on IHS Markit Global Travel Insurance Program
Evolution:

6. Evolution: : Additional precautionary measures:
Extreme Security Risk Travelers – Travel Services reaches out and:
Engages colleague, manager, and HR partners
Team discuss ISOS Risk Ratings and IHS Markit Recommendations and the objective and criticality of trip
If team decides to move forward, recommendation is taken to Leadership team for approval
If approval is obtained, Travel Services goes through steps on previous slide, in addition to advising on transportation and other components of the trip.
Mandatory Training for all colleagues traveling to High and Extreme destination
Evolution:

7. Evolution: Executive Travel Guidelines
Background
Need for the continuity of overall operations provided by knowledgeable and experienced colleagues.
To ensure that this continuity of operations is not lost in an air disaster, the following guidelines should be followed:
Policy
No more than three Leadership Team (LT) members on the same flight.  Exceptions to this rule include:
The CEO should not fly with the CFO
The CEO should not fly with more than one of the following individuals: Top Line Business Leaders.
No more than two of the Top Line Business Leaders should fly together
Note: Any exceptions to this policy must be pre-approved by Chief Human Resources Officer. 
Evolution: Executive Travel Guidelines

8. Evolution Evolution/Technology Solutions:
Multi-Executive on same Plane Policy:
- Developed daily custom report to show multiple executives on same plane
Shows when colleagues on same plane that are outside of policy
Bring to our SVP HR – discuss with all parties
Typically we move executives
Upon occasion, it is decided to remain as is due to many business factors
“Allows us to actually manage to policy – in seconds “
Evolution

9. Evolution Additional Technology Solutions:
VIP Tracking/Protective Services
Developed a customized report for VIP’s going to med, high, or extreme destinations
Use that data to discuss when and when not to utilize Executive Protective Services
Executive Protective Services Includes:
Customized door to door security
Logistics Coordinator
Security Coordinator
Security Specialist/Bilingual
Check-in Procedures
High-touch specialized security service
Utilized based on C-level destination, familiarization with destination and current situation.
Evolution

10. Evolution Additional Technology Solutions:
Executive Protective Services for other events
Group event – A sustainability event held at local Mexico Schools
Security was provided for event transports
Transportation contingencies
Low profile security at the event
Building Module Tracking:
Within travel tracker, added the building module tracking capability
Works same as travel tracker:
Load all your facilities into the technology
When events arise, near your facilities
You receive a pushed notification
Depicts how far incident is to facility
Can send messaging to key contacts
- Facilities “owns” this & loves it
- Saves them time & allows them to deal with
incident quicker!
Evolution

11. Future Additions Colleague Check-in
Start off situation specific and voluntary
Executive Monitoring
Track every movement
Set up geo-fencing
Establish time parameters
Much, Much, More
Always looking for more ways to keep travelers safe

12. Additional Initiatives – Proven Successful
Download the ISOS App contest
Everyone who downloaded the app were eligible for prize
Prize: Starbucks card
Utilization: Increased 28%
Travel Services & ISOS participated in the IHS Safety Fair
Great turn out
Handed out membership cards
Instructions on how to download app and held another drawing! More utilization!
Mandatory E-learning
We developed / We house on our e-learning LMS /Automatic reminders
New laptop procedures for China, Russia, Iran, and Iraq
Instant program messenger advising colleagues to contact IT and get loaner laptops

13. Thank you / Additional Q&A