1. HOD 1100 Small Group Behavior
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Effective Leadership
HOD 1100 Small Group Behavior
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Agenda
Qualities of effective leaders
Task and relationship dimensions
Emotional Intelligence
The Leadership Grid
Situational Leadership
Four Frames Leadership
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Opening Questions
Describe a situation where someone demonstrated effective leadership. What made them effective?
Describe a situation where there was poor or ineffective leadership. Why did they fail?
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4. Importance of Leadership
Management errors produce 100s of bankruptcies of public companies every year.
One study estimates 50 to 75% of American managers are incompetent.
Many teams never reach their potential or fail due to ineffective leadership.
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What Leaders Do
Task leadership focuses on the group’s work and its goals
Relationship leadership focuses on the interpersonal relations within the group
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Task Leadership
Initiating structure
Setting standards and objectives
Defining responsibilities and identifying roles
Establishing communication networks
Coordinating activities
Giving evaluative feedback
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7. Relationship Leadership
Boosting member morale
Providing support and encouragement
Building group cohesion
Establishing networks of support
Reducing and helping to resolve interpersonal conflict
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8. Emotional Intelligence
Self Awareness
Accurate self-assessment (strengths and limits) and awareness of emotions
Self Management
Motivated, self-controlled, self-disciplined, able to regulate emotions and moods
Social Awareness
Awareness of others’ emotions, understanding their perspective, and taking an interest in them
Relationship Management
Motivating others, building cohesion, bridging differences
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9. The Leadership Grid (Blake & Mouton)
High 9 8 7 6 5 4 3 2 1
Low
9,9 Team Management
Work accomplishment is from committed people; interdependence through a “common stake” in organization’s purpose leads to relationships of trust and respect.
1,9 Indulgent Management
Thoughtful attention to needs of people for satisfying relationships leads to a comfortable, friendly atmosphere and work tempo.
5,5 Compromise Management
Balancing the necessity to get out work with maintaining morale of people at a satisfactory level
Concern for People
9,1 Authoritarian Management
Efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree
1,1 Minimal Management
Exertion of minimum effort to get required work done is appropriate to sustain organization membership.
Concern for Production
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10. Situational Leadership
The Four Leadership Styles
(high)
Four Types: Directive, Coaching, Supportive, and Delegating
Depends on how leaders combine supportive behaviors with directive behaviors over time
An effective leader must adapt leadership type according to the stage of development of group members
Supporting
Coaching
Delegating
Directing
Supportive Behavior
(low)
Directive Behavior
(high)
High
Moderate
Low D4
D D2 D1
Originators: Hersey and Blanchard
Developed
Developing
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Member Development
High Competence
High Commitment
Variable Commitment
Some Competence
Low Commitment
Low Competence D4 D3 D2 D1
Peak Performer
Reluctant Contributor
Disillusioned Learner
Enthusiastic
Beginner
Direction of Growth
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12. Four Frames Leadership
Structural
Coordinate tasks; set goals and policies; create reporting structures
Human Resource
Coach, empower, and develop group members
Political
Network to gain support and resources; negotiate solutions; increase power
Symbolic
Motivate and inspire others; create a compelling vision
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13. Four Frames & Social Styles
Expressive (Symbolic)
Amiable (Human Resource)
Driver (Political)
Analytic (Structural)
Emotive
Controlled
Asking
Telling
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14. Important Considerations
Leadership skills can be cultivated and developed
Leaders need to balance task leadership and relationship leadership
Effective leaders take into consideration the development level of group members and the group as a whole
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Homework
Due next class (November 2, 2014)
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