1. Liverpool Energy Community Company Supplier Briefing Session
24th June 2016
Steven Holcroft – Business Development Manager
Jo Nettleton – Senior Category Manager

2. Agenda 2:00 Welcome and introductions 2:10 Project overview
2.20 Key Objectives
2.30 Specification of Services required
2:40         Procurement Process
Overview of ProContract e tendering portal
Questions for the market (discussion)
Questions from suppliers

3. Project Overview
Aims:
Lower Cost Energy
Improve Home Energy Efficiency
Develop Innovative Energy Services
Drivers:
Tacking Fuel Poverty (1 in 7 households)

4. Project Overview
Chosen Method:
White Label Plus
Partnering with a white label supplier with the ability to brand and market its own energy supply company to local customers and to influence and structure competitive tariffs.
Lower cost than other suppliers
Not for Profit
Low Overheads
Smart Meters
High Quality Customer Care

5. Key Objectives
Tacking Fuel Poverty (1 in 7 households)
Supporting Independent Living
Supporting Businesses
Supported by/Enforced through a suite of KPIs
For example:
Acquisition of Customers
Level of Complaints
Satisfaction levels (E.g. Which? Survey)
Customer Experience
Cheapest tariffs (Gas and Electricity)

6. Specification of Services
Tacking Fuel Poverty
Prepayment replaced with Pay as You Go tariffs
Help and support to mange bills, become financially sustainable and avoid debt
2. Supporting Independent Living
Smart Meters
Energy use monitored
Data shared with LCC and Care agencies
Alert – change to normal energy use
Agencies can take action

7. Specification of Services
Supporting Businesses
Helping to change tariff easily and quickly e.g. Web switching portal with price comparisons.
LCC Provide:
Marketing Plan – Council Brand and Mayoral support
Public Confidence
Help Engagement
Unique advertising routes
Wide audience E.g. Residents, housing association tenants, university students, public sector works and council staff.
Work with partners – potentially Registered Social Landlords and other public sector organisations

8. Specification of Services
Fully Licenced Supplier as Partner:
Gas
Electricity
Dual Fuel
Residential and Business Customers
Normal range of supplier activities including billing but all under partnership name. (Customers interacting with a local partnership.)
Longer term ambition purchase of locally generated energy - Not included now.

9. Procurement Process
Concessions based contract (under Concessions Directive )
Following a Competitive Procedure with Negotiation
Please read ‘Invitation to Tender – Instructions’ thoroughly
ITT Bidder Questionnaire (Appendix A)
ITT Tender Submission Document (Appendix B)
Specifications, business plans, pricing templates
Shortlist / dialogue
Re -issue Specification and invite BAFO
Final evaluation and award
Mobilisation (March 2017)
Bidder questionnaire:
Reasons for exclusion - mandatory (e.g. criminal conviction) and those at authority’s discretion (e.g. bankruptcy)
Minimum capacity levels (financial and technical)

10. ProContract e Tendering Portal
Procurement Process
ProContract e Tendering Portal
E-tendering portal run by Due North
Technical queries:

11. ProContract Login screen
From this screen you should enter your user name and password and click on ‘Continue’.
click on the ‘Find opportunities’ tab
How to guides and video tutorials available from ‘Help’ tab
Narrow your search results by organisation

12. ProContract Events Overview Susan Lees, City Events Manager
Register your interest
Opportunity now available under ‘My Activities

13. Raise questions and view answers via ‘Messaging’
Access available documents
Begin your response using response wizard

14. Social Value Definitions:
…….a process whereby organisations meet their needs for goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits to society and the economy, whilst minimising damage to the environment
……improve social, environmental and economic well being of the local area
Constitutes 5% of the evaluation
Consider any activity that may achieve the above that is relevant to the contract

15. Tender process - tips Read all documentation thoroughly
Ask any questions via ProContract
Review the Messaging area for updates and responses
Do not leave until the last minute – late tenders will not be accepted
Do not contact Council representatives during the process, except during formal dialogue
Ensure complete and concise responses within word count
We may seek clarification on any qualitative aspect of your submission
All scored elements are scored against scoring methodology
If unsuccessful at any stage, ask for feedback

16. Questions for the market
Key considerations from a suppliers perspective
Optimum term?
Procurement process – presentations? Dialogue stage?
Social value outcomes
Innovation

17. Any Questions?
Q&A from today will be available on Procontract