1. Avaya 9600 Series IP Deskphones

2. Provided under a Non Disclosure Agreement
Key Topics
Business Needs and User Profiles
The Avaya 9600 IP Desktop Series Portfolio
What’s the Business Value?
AVAYA CONFIDENTIAL
Provided under a Non Disclosure Agreement
© Avaya Inc All rights reserved. 2

3. We work today in distributed, virtual, mobile teams
Connecting and Collaborating
In the office, on the road, around the world, down the hall

4. Poor Communications Impacts Your Business5%
Frequency with which customer calls are dropped
Calls for which contact or callback numbers can’t be found
How often could follow-me capabilities eliminate phone tag
Amount of 3rd-party service costs that could be saved if conferencing was easier on the phone
Increase in revenue through improved phone communications
Avaya User Research
10%
50%
50% 3%

5. Driving Productivity & Collaboration
9600 IP Deskphones
Faster, Simpler Access to Communications Features
Avaya FlareTM Experience on select models
Setting a standard in energy efficiency
Integration with Avaya Aura Communications Services
Multiple options for every profile of user
© 2009 Avaya Inc. All rights reserved.

6. Driving Productivity, and Collaboration
SCREENS: High resolution monochrome & color, touch-screens and, Avaya FlareTM Experience on select models
AUDIO: Superior acoustics in the phone and handset
ADAPTERS:
Bluetooth
Gigabit Ethernet (phone & PC
Headsets
Button Modules
USER INTERFACE: Context-based menus, softkeys, feature keys, navigation wheel, LEDs, voice commands
© 2009 Avaya Inc. All rights reserved.

7. Avaya Flare™ Experience for the 9600 Series IP Deskphones
Outlook Integration: Make a call or send an IM—scroll through your phonebook and press the icon.
Consolidated Phonebook/Call-IM History: up to six phone numbers for up to 250 contacts.
Avaya Aura™ Conferencing via the Avaya Flare touchscreen interface.
Instant Messaging: touchscreen keyboard as well as pre-written IMs (e.g., “I’m on a call, I will call you back.”).
Browser: access websites and enterprise applications.
Available on the 9621G & 9641G IP Deskphone 7

8. Avaya 9600 Phones Set a Standard in Energy Efficiency
IP phones are among the biggest energy users in an IP network,: up to 80% of the energy consumption.
Testing by Avaya and Tolly Consultants show Avaya 9600 Phones use 40 – 60% less energy than phones from other manufacturers.
Avaya has designed energy saving capabilities into all of our 9600 phones and voluntarily adopted Energy Star Guidelines.
IP Phones
80%
VoIP Network
Energy
Consumption 8

9. SIP and Integration with Avaya AuraTM
Open Standards (SIP) & Integration w/ Avaya Aura means:
Mobility within the enterprise: users can “log in” and get all features and phonebook information at any phone.
Presence information about any other user on the enterprise’s Avaya Aura system
Hundreds of telephony features delivered by Communication Manager
Hosted ad hoc conferences (up to at 6 people) plus extended meet me conferencing) and Instant Messaging
Manage and monitor all Avaya IP Deskphones using the same tools.
© 2010 Avaya Inc. All rights reserved.

10. User Profiles: A Phone for Every Situation
Walk Up: For public areas—welcome menu, easy access to company directory
Everyday: Casual Users where voice is one of many communications options
Essential: Telephone intense customer-facing workers
Navigator: Receptionists and admin support
Agent: Contact 10 10

11. Avaya 9600 Series IP Portfolio-1
9608
9620L
Walk Up
9601
9608
9611G
Everyday
9620L/9620C
9621G
9641G
9670G
9630/40G
9650/C
Essential 11 11

12. Avaya 9600 Series IP Portfolio-2
9608
9650/C
SBM24
Button
Module 12
Navigator
9620L
9608
9641G
9650/C
Agent 12 12

13. Avaya 9601 IP Deskphone New Everyday Profile Walk Up
Cost-effective SIP phone
• 4-line monochrome display
• 2 Lines with dual red / green LEDs
• Fixed-feature buttons
• Built-in microphone and full duplex speakerphone
• Compatibility with the same wired and wireless headsets as other 9600 Series IP Deskphones, including Bluetooth & DECT™
• Built in 10/100 Ethernet switch with a port for a user’s laptop or PC.
• A red LED on top right provide s an instant alert for calls, messages, etc. •
Everyday Profile
Walk Up 13

14. Avaya 9608 IP Deskphone Everyday Profile New
Cost sensitive functional phone targeted at small to large enterprises
Customers migrating from digital to IP
Access to 8 lines
LED buttons on each side of display
Monochrome graphical 8 line display with a white backlight
Ethernet interface for LAN connectivity 10/100 Mbps
Second Ethernet interface 10/100 Mbps
Headset Interface and Speakerphone
Supports the new 2 x 12 button module and the original 24 button module
PoE Class 1
G.722 Standards-based wideband Codec
New
Everyday Profile 14

15. Avaya 9611G IP Deskphone Everyday Profile New Access to 8 lines
LED buttons on either side of display
Ethernet interface for LAN connectivity 10/100/1000 Mbps
2nd Ethernet interface 10/100/1000 Mbps
Headset Interface
Speakerphone
3.5” color display with a white backlight
Integrated Gigabit
USB Interface
Supports the new 2 x 12 button module and the original 24 button module
PoE Class 1
G.722 Standards-based wideband Codec
New
Everyday Profile 15

16. Avaya 9621G IP Deskphone Essential Profile
Color Touch screen; 4.3” diagonal display with white backlight
Supports version of Avaya Flare Experience
Wideband audio codec to delivering exceptional audio performance (headset, handset, speakerphone)
LAN connectivity 10/100/1000 Mbps
2nd Ethernet interface 10/100/1000 Mbps
PoE Class 2
Does not support button module
New
Essential Profile 16

17. Avaya 9641G IP Deskphone Essential Navigator New
Color Touch screen display
Supports version of Avaya Flare Experience
Wideband audio codec: exceptional audio (headset, handset, speakerphone)
LAN connectivity 10/100/1000 Mbps
2nd Ethernet interface 10/100/1000 Mbps
USB interface
Integrated Bluetooth *
PoE Class 2
2 x 12 button module & original 24 button module
New
Essential
Navigator 17

18. Button Module Navigator Profile 2 x 12 Button Module
Two pages with 12 buttons giving a total of 24 available buttons
New quick-labeling feature button located under the display
Dual color LEDs /buttons
12 row graphical display
Three 12 button modules can be simultaneously connected to any one of the new 9600 Series IP Deskphones (except the 9621G)
New
Navigator Profile
© 2009 Avaya Inc. All rights reserved.

19. Avaya 9620L/9620C IP Deskphone Everyday Profile
3.45” diagonal display w/ backlight (C= Color)
12 Call Appearances or Administrable Feature buttons
Full-duplex speaker phone, wideband handset and wideband headset port
Flip and Wedge stands
Contacts: (250 entry) with hard button
Call log (100 entry) with hard button/LED for missed call indication
Ethernet (10/100) line interface with secondary Ethernet interface
POE 802.3af compliant class 2 device
9620C only 1 USB interface, 1 Module interface, 2 Adapter interfaces
Everyday Profile
© 2009 Avaya Inc. All rights reserved.

20. Avaya 9630G IP Deskphone w Button Module
3.8” diagonal display with backlight
Supports 24 Call Appearances or Administrable Feature buttons
Gigabit Ethernet device
Full-duplex wideband speaker phone, handset and headset port
Flip and Wedge stands
Forward button and Application
Contacts: (250 entry) with hard button
Call log (100 entry) with hard button/LED for missed call indication
Ethernet (10/100) line interface with secondary Ethernet interface POE 802.3af compliant class 2 device
Essential Profile
© 2009 Avaya Inc. All rights reserved.

21. Avaya 9640/G IP Deskphone Essential Profile
3.8” diagonal display with backlight
Supports 24 Call Appearances
Full-duplex wideband speaker phone, handset and headset port
Supports Flip and Wedge stands
Forward button and Application
Contacts: (250 entry) with hard button
Call log (100 entry) with hard button/LED for missed call indication
Ethernet (10/100) line interface with secondary Ethernet interface
POE 802.3af compliant class 2 device
G.722 Standards-based wideband Codec
Essential Profile
© 2009 Avaya Inc. All rights reserved.

22. Avaya 9650/C IP Deskphone Navigator Profile
3.8” diagonal display with backlight
Supports 24 Call Appearances or Administrable Feature buttons
Full-duplex wideband speaker phone, handset and headset port
8 feature access buttons (Aux shift) – to access 2nd set of 8 feature keys)
Contacts: (250 entry) with hard button
Call log (100 entry) with hard button/LED for missed call indication
Ethernet (10/100) line interface with secondary Ethernet interface
POE 802.af compliant class 2 device
G.722 Standards-based wideband Codec
Navigator Profile
© 2009 Avaya Inc. All rights reserved.

23. Avaya 9670G Essential Profile
Backlit Display—6.4in / 16.3cm 4:3 screen
Sharper image than expanding quarter-VGA (QVGA) to larger size
640x480 pixels
Full-duplex wideband speaker phone, handset and headset port
Communication Protocol: H.323
USB Ports
Gigabit Ethernet
Bluetooth
Headset Interface
QoS Support: p/Q DiffServ
POE 802.af compliant class 2 device
G.722 Standards-based wideband Codec
Essential Profile
© 2009 Avaya Inc. All rights reserved.

24. Why Avaya 9600 IP Deskphones
A better communications experience - increased productivity
User centric design optimized to user profiles
Intuitive, simple-to-use, context-sensitive user interface
Business value and investment protection via open standards
Open standards, modular architecture, phone applications
Acoustically engineered; G722 wideband on all phones
Leadership in energy efficiency
© 2009 Avaya Inc. All rights reserved.