North American Sales Application Reseller eSeminar Series Monday

North American Sales Application Reseller eSeminar Series Monday January 28, 2008 Getting Ready to Sell AGILE PLM in <$100M Emerging & Midsize Companies

Welcome! Webcast Communications Always recorded
Posted replay on OPN in about 5 – 7 working days OPN > Company Initiatives > North American SMB Applications Resellers > Webcast Replays Call Attendees Oracle’s Application Reseller Partners Executives and Management Sales and Marketing Representatives Delivery Consultants Our Presenters: Andrea Pitts Regional Manager, Agile 2

This presentation will focus on the business value and compliance integrity Agile PLM provides medical device companies Agile PLM for Emerging Markets JUMPSTART Ready-to-Sell & Advanced Qualification Skills HOSTs: Andrea Pitts, Sales Manager - Agile PLM <$100M 3

Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 4

Agenda – JUMPSTART Ready-to-Sell & Advanced Qualification Skills
<Insert Picture Here> Agile PLM and Business Overview Agile PLM Solution Overview Sales Tools Overview Agile PLM <$100M Sales Team Region Alignment Who to Call? Key Messaging based on business role Qualifying a potential opportunity Handling objections Sales Tools Available 5

PLM @ Oracle PLM Completes the Enterprise Application Footprint
Order to Fulfillment GRC Order Management HRM Sales & Marketing Service & Support Project Planning Financials Take Away – PLM completes the enterprise application footprint, particularly as it related to profitable growth and enabling a comprehensive footprint for ‘how products happen’ in high tech companies. PLM to ERP integrations are already mainstream, with most Agile customers integrated to Oracle and other ERP systems today. Integration touch-points to other enterprise applications are being prioritized by leading companies – examples (CRM to PLM for better voice-of-customer to product requirements loop; MES linkage to provide lifecycle product traceability for compliance (FDA, environmental) etc. Inventory SRM New Product Introduction Product Innovation Fulfillment Manufacturing 6

Agile PLM Solutions Agile PLM - Industry leading, best- in-class, flagship enterprise PLM solution for High Tech & Electronics, Life Sciences, Industrial, Automotive and A&D. We offer a pre-packaged, lower TCO PLM solution for emerging markets and midsize companies. Agile PLM for Process - CPG and Retail solution for product recipes and specification management, Food & Beverage is sweet spot 7

Agile PLM for <$100M Agile has delivered more than 600 successful PLM implementations to emerging and mid size companies since 1995 – We understand emerging / mid size companies and we know how to make them successful! Emerging / mid size companies face the same challenges as larger companies – complex supply chain, outsourced design and manufacturing, doing business in global markets, compliance regulations, etc. Emerging / mid size companies don’t have the same resources (money, personnel, IT Staff and infrastructure) to address these challenges Most Emerging / mid size companies don’t plan on staying this way forever PLM must deliver solutions to big challenges while at the same time minimize overall investment and disruption and have the ability to grow with them as they prosper 8

Agile PLM Benefits to Emerging Customers
Low up-front costs Easy to Implement, Deploy, and Manage Quick time to benefit Full function (“right-sized”) solutions Scalable Low up-front costs Specialized pricing to meet needs of SMB market Typically $50K - $200K license for most SMB’s On Demand option for lower up front costs and no hardware or dba needs Easy to Implement, Deploy, and Manage Certified Partners available for implementations and training Web-based training available for users Best-practice implementations, templates, etc. OnDemand for those with limited/no IT resources Typical implementation is 1-2 weeks and $25K or less Quick time to benefit Most customers are live and deployed within 1 month of purchase Full function (“right-sized”) solutions Similar solution modules to the A9 product but focused on limitations of SMB’s Most SMB’s do not have the resources to leverage the broad solutions of the A9 product Scalable Can begin with On Demand, migrate to Perpetual (on premise), then Migrate to A9 as they grow 9

Net New Agile PLM Emerging Customers – One Quarter
10

Agile PLM <$100M Customer Base Overview
Revenue by Industry Revenue by Size *EHT = Electronics High Tech 11

Agile PLM <$100M opportunity in our target industries*
Geography # Prospects North America ($0- $100M) 29,000 Europe ($0 - $150M) 14,000 APAC ($0 - $150M) Total 57,000 Source = OneSource (many are private companies not listed in OneSource) *Computers & Electronics, Communications Equipment, Medical Equipment & Supplies, Fabricated Goods, Automotive & Aerospace 12

Huge potential to tap Oracle’s extensive Worldwide Channel
Oracle-Agile Sales resources 5 field sales reps and 1 SC co-primed with Oracle <$100M organization Oracle Direct Application Sales Representatives & SCs, & BDCs actively engaged Extensive North American Reseller channel Tremendous leverage 13

What is Agile PLM? Agile Engineering Collaboration
Agile Product Portfolio Management Integrated product, program, resource & portfolio management Executives & Program Office Agile Engineering Collaboration Engineering desktop integration & collaboration Development & Engineering Agile Product Governance & Compliance Product & program compliance against standards & regulatory requirements Compliance Office Agile Enterprise Visualization Native document collaborative visualization across the global enterprise Cross-Enterprise Closed-loop product quality management across the extended enterprise Quality Professionals Agile Quality Management Agile Product Cost Management Product sourcing and lifecycle cost & risk management Procurement Professionals Here is how Agile PLM is packaged for the marketplace There are 7 modules addressing the needs across an organization (starting in the upper right corner) – from Development & Engineering to Operations and Supply Chain to Procurement to Quality to Compliance to Executives and the Program Office More detailed info/training to follow on each of the modules Agile Product Collaboration Engineering, Operations & Supply Chain Enterprise product record visibility, management & collaboration 14

What is Agile PLM for <$100M?
Agile Enterprise Visualization Native document collaborative visualization across the global enterprise Cross-Enterprise Closed-loop product quality management across the extended enterprise Quality Professionals Agile Quality Management Here is how Agile PLM is packaged for the marketplace There are 7 modules addressing the needs across an organization (starting in the upper right corner) – from Development & Engineering to Operations and Supply Chain to Procurement to Quality to Compliance to Executives and the Program Office More detailed info/training to follow on each of the modules Agile Product Collaboration Engineering, Operations & Supply Chain Enterprise product record visibility, management & collaboration 15

Agile PLM – Scalable for Business Growth
Agile Product Portfolio Management Integrated product, program, resource & portfolio management Executives & Program Office Agile Engineering Collaboration Engineering desktop integration & collaboration Development & Engineering Agile Enterprise Visualization Native document collaborative visualization across the global enterprise Cross-Enterprise Closed-loop product quality management across the extended enterprise Quality Professionals Agile Quality Management Here is how Agile PLM is packaged for the marketplace There are 7 modules addressing the needs across an organization (starting in the upper right corner) – from Development & Engineering to Operations and Supply Chain to Procurement to Quality to Compliance to Executives and the Program Office More detailed info/training to follow on each of the modules Agile Product Collaboration Engineering, Operations & Supply Chain Enterprise product record visibility, management & collaboration 16

Agile Product Portfolio Management Integrated product, program, resource & portfolio management Executives & Program Office Agile Engineering Collaboration Engineering desktop integration & collaboration Development & Engineering Agile Product Governance & Compliance Product & program compliance against standards & regulatory requirements Compliance Office Agile Enterprise Visualization Native document collaborative visualization across the global enterprise Cross-Enterprise Closed-loop product quality management across the extended enterprise Quality Professionals Agile Quality Management Here is how Agile PLM is packaged for the marketplace There are 7 modules addressing the needs across an organization (starting in the upper right corner) – from Development & Engineering to Operations and Supply Chain to Procurement to Quality to Compliance to Executives and the Program Office More detailed info/training to follow on each of the modules Agile Product Collaboration Engineering, Operations & Supply Chain Enterprise product record visibility, management & collaboration 17

Agile Product Portfolio Management Integrated product, program, resource & portfolio management Executives & Program Office Agile Engineering Collaboration Engineering desktop integration & collaboration Development & Engineering Agile Product Governance & Compliance Product & program compliance against standards & regulatory requirements Compliance Office Agile Enterprise Visualization Native document collaborative visualization across the global enterprise Cross-Enterprise Closed-loop product quality management across the extended enterprise Quality Professionals Agile Quality Management Agile Product Cost Management Product sourcing and lifecycle cost & risk management Procurement Professionals Here is how Agile PLM is packaged for the marketplace There are 7 modules addressing the needs across an organization (starting in the upper right corner) – from Development & Engineering to Operations and Supply Chain to Procurement to Quality to Compliance to Executives and the Program Office More detailed info/training to follow on each of the modules Agile Product Collaboration Engineering, Operations & Supply Chain Enterprise product record visibility, management & collaboration 18

Agile Product Portfolio Management Integrated product, program, resource & portfolio management Executives & Program Office Agile Engineering Collaboration Engineering desktop integration & collaboration Development & Engineering Agile Product Governance & Compliance Product & program compliance against standards & regulatory requirements Compliance Office Agile Enterprise Visualization Native document collaborative visualization across the global enterprise Cross-Enterprise Closed-loop product quality management across the extended enterprise Quality Professionals Agile Quality Management Agile Product Cost Management Product sourcing and lifecycle cost & risk management Procurement Professionals Here is how Agile PLM is packaged for the marketplace There are 7 modules addressing the needs across an organization (starting in the upper right corner) – from Development & Engineering to Operations and Supply Chain to Procurement to Quality to Compliance to Executives and the Program Office More detailed info/training to follow on each of the modules Agile Product Collaboration Engineering, Operations & Supply Chain Enterprise product record visibility, management & collaboration NOTE: Complex Solutions come with complex implementations $$$ 19

Sample Agile to ERP Integrations
(Axapta, Great Plains& Navision) Manage 2000 Agile’s history is that we were agnostic and didn’t favor any single ERP system, in no small part because many companies buy Agile months or years before they’re ready to buy an ERP solution, and we’ve had customers evolve through 2 or 3 different ERP systems as they grow. So, we have existing integrations with the vast majority of the ERP systems out there, including Oracle, JD Edwards, and SAP. All of these adapters are all sold and delivered by partners today 20

Agile PLM <$100M Engagement Process
Overall Goal: Achieve compliance with Oracles All-Partner model for <$100M Segment by FY09 Plan: Q3 – Q408: Direct & Indirect Q109 : 100% compliant w/All-Partner Model <$100M 21

Call Partner Manager or SB ASM to discuss opportunity
Sales Engagement Process - What do you do when you find a PLM opportunity Call Partner Manager or SB ASM to discuss opportunity Register the opportunity with OPN Until Partner is enabled, referral fee will apply With updates made during dry run call 22

Sales Tools Primary tools Supplementary Tools Sales Kit
Master presentations Solution Overview Pre-Demo Presentation Hardware Requirements Supplementary Tools Technical FAQs, Architecture & Security write ups Best Practices documentation White Papers Customer Success Stories 23

Commerical Partner Management Sales Team
NAS Alliances & Channels North American Applications Reseller Channel eBusiness Suite, JD Edwards, PeopleSoft Enterprise, Siebel, Agile Commerical Partner Management Sales Team Director, ERP/CRM Applications Reseller Sales Team Burt Morse ERP Partner Manager Team Angela Sims Chuck Daniels Susan Gallagher Jeff Trujillo* *Jeff Trujillo also, covers the IBM VMA program CRM Partner Manager Team Donna Bailey Jon Duncan Michael O’Connor Peter Yung Applications Reseller Go-To-Market Team Director - NA, Applications Reseller Program Michelle Hoover Applications, Reseller Pre-Sales Consulting Mgr. Michele Camisa Applications, Reseller Marketing Mgr. Kristen Lenfest Applications, Reseller Sales Go-To-Market Mgr. Rene’ Chapman Applications, Reseller Program Mgr. Bill Carroll Applications Reseller, Accelerate Solutions Mgr. John Hutchison 24

Partner Manager Coverage
ERP Products Partner Manager Coverage ERP APPS RESELLER PMs Jeff Trujillo Chuck Daniels Angie Sims Susan Gallagher Note: Alan Jenkins covers Midsize Government Resell for NA 25

Oracle SB ASM REGIONAL TEAMS
North America Field Sales (Commercial) <$100m Market North Central: MN Geo Reg. Director: Ted Stuart RM: Bret Schneider Jake Galt, SB ASM MN, IA, SD, ND Stephanie Powell., OD Rep Mid-America Reg. Director: Ted Stuart RM: Bret Schneider Mike Spencer , SB ASM KS, MO, NE Stephanie Powell, OD Rep North Central (West) Reg. Director: Ted Stuart RM: Bret Schneider Kevin Koontz, SB ASM : WI, TN, IL Emilia Meldrum-Taylor, SB ASM IL Madeleine Grossmith, OD Rep ( for both SB ASMs) North Central (East) Reg. Director: Ted Stuart RM: Bret Schneider Michael Ousley, SB ASM IN, KY, MI, OH TBD, OD Rep New England RM: Pat Galvin Juli Jause, SB ASM MA, ME, NH, VT, RI, CT (All except Fairfield County, ), Upstate NY zips & above Ken Walo, OD Rep Joe Rofe, Install Base ASM Jay Mansfield, OD Rep (JDE) Lee Daum, OD Rep (EBS & PSFT) Pacific Northwest RM: Tim O’Toole John Vanderzanden, SB ASM AK, ID, MT, OR, WA TBD, OD Rep AK Northern CA RM: Steve Hanson Ash HanHan, SB ASM Install Base Melodie Yue, SB ASM Patrick Hale, SB ASM California zip codes not on SMB EBS detail / Hawaii, and Reno & Sparks,NV (see zip code listing) Andrew Paoli, OD Rep New York/New Jersey, Some CT RM: Pat Galvin Stefan Peiffer, SB ASM Net new all other industries Michael Pfeffer, OD Rep Hugh Samet SB ASM: Install Base Jay Mansfield, OD Rep (JDE) Lee Daum, OD Rep (EBS & PSFT Southern CA – *See Zip Code List RM: Ken Kaufman David Binkley, SB ASM Robert Armstrong, OD Rep James Stratmann, SB ASM Christine Scano, OD Rep Anders Maudal, SB ASM Brian Fleming, JDE Install ASM Adam Kodish, EBS Install ASM Chesapeake RM: Pranab Nayyar Brian McCarthy, SB ASM NC, SC, DC, VA Sudhakar Vissa, OD Rep Rocky Mountain RM: Scott Miller Michael Nicholls, SB ASM AZ, CO, NM, UT, WY NV except Reno TBD, OD Rep TOLA RM: Danny Thompson Roger Bearrie, SB ASM N. TX (only , , , ), OK, AR Senthil Prabu, OD Rep RM: Bill Arend Bruce Bain, SB ASM S. TX (only , , , ), LA KJ Virdi, OD Rep Mid Atlantic RM: Lance Gelnett Tim Becker, SB ASM WV, DE, MD, PA Michael Kilpatrick, OD Rep Southeast (Carolinas) RM: Don Sweigart Michael Campbell, SB ASM AL, FL, GA, MS Stephen Nicholson, OD Rep 26

Oracle SB ASM REGIONAL TEAMS North America Field Sales (Commercial)
<$100m Market Western Canada RM: Tim O’Toole Jared Poetker, SB ASM Alberta, British Columbia, Manitoba, Nunavut, Saskatchewan NT, YT TBD, OD Rep Eastern Canada SB Regional Sales Mgr: Patrick Galvin (Montreal and Toronto) Alain Bonsant, SB ASM Ontario and Quebec Bernard Methot, OD Rep Marco Mannarino, SB ASM Jason Wyjad, OD Rep Jeff Burbine, SB ASM Newfoundland & Labrador, New Brunswick, Nova Scotia, Prince Edward Islan 27

JUMPSTART Plus – Adv. Qualification Skills
Self Training Read Message Framework by Industry EHT Packet (& Med Device for Life Sciences) Today Who to Call? Key Messaging based on business role Qualifying a potential opportunity Handling objections Sales Tools Available 28

EHT Training for Agile PLM <$100M
What you need to know to get on the phone What is PLM? Agile PLM Solution EHT Industry Success Factors Business Owners Qualification Objection Handling Why Agile PLM Agile Contacts 29

What is PLM? PLM enables companies to accelerate product innovation and maximize product profitability… …through the management of the information, people, processes and decisions about their products… …throughout the product lifecycle and across the global product network Agile customer aggregate definition of PLM 30

What you will really say…
Agile manages all of a Company’s product information across the lifecycle (design, engineering, manufacturing, quality), inside or outside the four walls to ensure that the product is built right the first time, at target cost and before their competition. 31

Every Company Has the Same Core Problem: Disconnected Product Development Processes, Data, and Participants Env Compliance Spreadsheets Program Mgmt Shared Drives Supplier BOM ECO Form CM File Directories ECAD MCAD CM’s Doc Vault Software Quality CAPAs Separate Tools Suppliers Documents Procedures Engineering BOM’s RFQ’s Customers BOM Upload Tool The Root of the business issues. This is the root of the problem that develop all the profit leaks we just presented. Does your product record currently look like this? ECO database Customer Complaints Engineering D Drive ERP Supplier Qual’s SCAR’s 32

With Agile PLM - Product Record Is Centralized
CM’s Operations Software Operations Build Packages New/updated software Engineering Changes MCAD ECAD New/updated CAD Data Purchasing Change Requests Approved Vendors Documents Procedures New/updated Documents Service Data Field Service ECOs BOMs Items AVL ERP can provide: MRP CRM Financials HR POs Agile PLM offers a Collaborative Single System of Truth… Agile will centralize and manage: Parts, BOMs, AVL Document management Drawings and Design files Change processes Revision History ERP 33

Sales Strategy – Holistic Quality PLM completes the Enterprise Application footprint
Order to Fulfillment New Product Introduction Effective product innovation Across the extended design chain and supply chain. Common Information, Integrated Processes Provide single definition of product record across the extended enterprise and design/CAD systems Integrate PLM processes with other enterprise business processes, such as Capture voice of customer through CRM Link supply chain constraints to design and sourcing decisions (DFX) Better product decision using enterprise information Demand forecast, resource constraints, plant/supply variations Delivers Increased Value Reduced IT costs with fully integrated soln Product Innovation 34

Why PLM? The PLM Value Proposition – Quantifiable ROI
Challenge Drivers PLM Impact Accelerating Time To Market Faster innovation cycles, NPI explosion Reduce cycle time % Improve productivity % Reducing Costs & Risks Intense pressure to reduce costs and supply risk, improve profit margins Reduce material costs % Reduce new part adds % Reduce waste / rework by 30-40% Enabling Globalization & Outsourcing Reduce costs and increase efficiencies thru global engineering and outsourced design & mfg collaboration Low Cost Design Centers, Outsourced Design & Mfg, Acquisitions Here is another way to look at the impact of PLM Key challenges with business drivers and the measure impact from Agile PLM These are actual results taken from Agile PLM customers, not expected results from industry analysts or marketing personnel Ensuring Environmental Compliance Increased Material & Substance Regulations (RoHS, WEEE, EUP) Minimize compliance against global environmental regulatory complexity 35

Companies to Target Annual Revenue Type Company Characteristics
EHT SIC CODES 3651 Household audio and video equipment 3571 Electronic computers 3575 Computer terminals 5045 Computers, peripherals & software, wholesale 3661 Telephone and telegraph apparatus 3663 Radio & TV communications equipment 3669 Communications equipment, nec 7373 Computer integrated systems design 3578 Calculating and accounting equipment 3579 Office machines, nec 3674 Semiconductors and related devices 3632 Household refrigerators and freezers 3633 Household laundry equipment 3635 Household vacuum cleaners 3639 Household appliances, nec 3425 Hand saws and saw blades 3546 Power-driven handtools Med Dev 3841 Surgical and medical instruments 3842 Surgical appliances and supplies 3843 Dental equipment and supplies 3844 X-ray apparatus and tubes 3845 Electromedical equipment Annual Revenue less than $100M Type Net New/Greenfield Oracle Install Base Company Characteristics Discrete manufacturing Managing bills of materials Current or intended outsourcing Global collaboration 36

Look for their problems before calling in to provoke
Do Your Homework PLM is a mission critical application…not having PLM can affect the viability of their business. Look for their problems before calling in to provoke Press Releases Acquisition Financial Releases Plans for New Products in the coming year News Product Recalls Look for something to provoke using the news..if possible 37

Ensuring a Qualified Lead
Get to the Business Owner -- you will find out good info from the Engineering Manager, but in order to move the deal forward, you need to connect with a Vice President or C-level – they feel the cost pain. Cover your bases -- Talk with someone from Engineering, Manufacturing & Quality …connect the dots and truly show the business pain across the company. Address the facts -- the conception of Agile PLM for the small business, providing a scaleable solution with low Total Cost of Ownership, and a mission critical business impact. 38

Agile PLM Install Base Estimates
Who To Sell To COO VP of Engineering VP of Product Development VP of Program Management VP of Supply Chain VP of Operations VP of Manufacturing VP of Quality VP of Regulatory Affairs VP of Procurement VP of Marketing CIO Agile PLM Install Base Estimates 39

Messages for Key Stakeholders
VP Operations/COO – Better manage product launch and the complex global supply chain Do you launch new products and reach volume production cost effectively? VP R&D/Engineering – Better manage the global design chain Do you meet your cost & time targets? VP Manufacturing – Better manage communications with external partners. How do you communicate product information to your CM’s? VP Quality/Compliance – Better manage quality incidents and complex global regulations How do you roll up critical customer complaints and the appropriate responses to capture knowledge for future products CIO – Reduce the number of disparate, non-integrated solutions managing product data 40

Qualification Criteria
** See Qualifying Questions Document Q - How do they currently manage product information A- Excel, access database, in house application Do they Outsource any manufacturing or design? A- Yes What is their method to communicate changes to their product? A – Any manual method ( , fax, excel, phone) Does Design and Engineering have visibility into the quality issues after the product goes to market? A – No Are you affected by Weee & RoHS compliance in Europe? A - Yes 41

From Qualifying Questions Doc
42

Potential Objections **See Objection Handling document
Never heard of PLM – What is it? No one department/person is responsible for PLM How is it different from what we are currently using? Enterprise solutions never deliver the intended value. We don't need the Quality module. We believe our processes are sufficient. We already have an ERP system. Although I know we need PLM, it is going to be hard to convince the users to change how they do things. How much does it cost? 43

From Objection Handling Doc:
44

Why We Win Business Ready Applications 1
Out-of-the-Box, Configurable Applications Fastest Time-To-Implement & Time-To-Value; Lowest overall Total Cost of Ownership (TCO) 1 Broadest Enterprise PLM Solution Footprint Broadest footprint, strongest adoption outside mechanical engineering Supply chain, cost, quality, compliance, portfolio, analytics & decision support 2 PLM Industry Leadership PLM market & thought leader across High Tech, Medical Device & Industrial Manufacturing segments for 10+ years 3 Domain Expertise and Best Practices Deep domain expertise in key segments & enterprise function Best practice product lines, applications, and consulting 4 Customer Success Best customer success track record & referenceability in PLM Proven track record of Fastest TTV, Lowest TCO, Lowest Risk 5 7 areas that describe Why We Win deals in High Tech…why we dominate Focusing on the top 4 Business Ready Application – Fastest TTV, Lowest Overall TCO Broadest Enterprise PLM Solution – 7 modules addressing needs in supply chain, product cost, quality, compliance, portfolio and decision support Domain Expertise – deep domain expertise across High Tech segments (our business focus since 1995) Customer Success – best customer referenceability, we provide 10+ references to prospects while our competition struggles to give 1-2 (and has to prep them before a prospect calls) 6 CAD & ERP Agnostic; 100% PLM Focused MCAD, ECAD, SW Integration Breadth; CAD agnostic approach Product Network Built & Proven Built for collaboration across enterprise & product network since inception Patented & mature network capabilities; 100s of live ‘product network’ customers 7 45

Key Agile PLM Resources <$100M
North America Sales Manager: Andrea Pitts Office: (925) AIM: AndreaAPitts West – Pacific NW Dan Mitchell Office: (408) AIM: danmitchell06 West –Rocky Mntn, Southern California: Dan Bacon Office: (925) AIM: dbacon78 West – Northern California: Kelly Casey Office : (925) AIM: kcasey2008 North Central: Dan Bacon Office: (925) AIM: dbacon78 North East: Dan Mitchell Office: (408) AIM: danmitchell06 South: Jennifer Gaskins Office: (512) AIM: jennifergoshea 46

Questions 47 47

Upcoming Q4 Reseller Instructor-Led Training Events:
Reseller Sales Training Class April 8th & 9th – Seattle, WA Extreme SC April 22nd & 23rd – Burlington, MA User Productivity Kit (UPK) Sales Certification Class April 24th – Burlington, MA 48

Upcoming Siebel CRM Reseller Instructor-Led Training Events:
On Premise Boot Camp February 28th & 29th – Atlanta, GA On Demand Boot Camp March 4th & 5th – Burlington, MA 49

Upcoming Reseller eSeminars:
SAP Competitive Update – Understanding Business by Design and A1S Companies Monday, February 11th 11:00am Pacific / 2:00pm Eastern 50

For Siebel CRM Resellers Demo eSeminars over the next 4 Weeks
The Art of the Demo: Siebel CRM On Demand – Cross Industry Thursday, January 9:00am pacific The Art of the Demo: Siebel CRM On Premise – Ind. Manufacturing Thursday, February 9:00am pacific The Art of the Demo: Siebel CRM On Premise – Professional Srvs. Thursday, February 9:00am pacific The Art of the Demo: Siebel CRM On Premise – Wholesale Dist. Thursday, February 9:00am pacific 51

Q+A Q & A 52

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