1. Implications of IoT for Emerging Economies – Strategic Significance, Pitfalls, Challenges and Opportunities
Rajeev Tatkar

2. Radical Shift in Service Delivery Landscape
Agenda for the session
Radical Shift in Service Delivery Landscape
Strategic Significance of IoT for Emerging Economies
Pitfalls in using IoT in Emerging Economies
Challenges to the use of IoT in Emerging Economies
Opportunities and beyond in Emerging Economies

3. Radical Shift in Service Delivery Landscape

4. Radical Changes in Technologies
Technology Drivers for use of IoT
Technologies
Cloud Computing
Data Analytics
Machine Learning
Artificial Intelligence
Business Process Drivers
New Business Processes
Workflows and Work methods for new processes

5. Factors that drive the Need for IoT
Reduced Time for Service
Waiting Time for availing service
Quicker results of diagnostic and other tests
Reduced Effort to Obtain Service
Effort of physical movement
Effort for availing service
Reduced Cost of and on Service
Multiprocessing for service provider
Lower cost of service for the service recipient

6. Strategic Significance of IoT for Emerging Economies

7. Meeting Millennium Development Goals
MDGs
Eradicate Extreme Hunger and Poverty
Achieve Universal Primary Education
Promote Gender Equality and empower women
Reduce child Mortality
Improve Maternal Mortality
Combat communicable disease
Ensure environmental sustainability
Develop global partnership for development

8. Strategic Issues in Emerging Economies
80% of the worlds population resides in emerging economies with 45-50% of the total income of the world
Few service providers where most patients are located
Too many service providers where patients are capable of paying for the service
Under equipped first point of contact of healthcare system for patient
Quality of treatment of patients is limited by the capability and knowledge of barefoot health services provider in remote locations

9. Pitfalls in using IoT in Emerging Economies

10. Pitfalls for Technology
Device Acceptability and hence long schedule of implementation
Suitability of the devices for use under poor hygiene conditions
Racial differences that may impact suitability, results and reference values
Commoditisation of devices will also lead to commoditisation of data outputs from devices with implications for
Privacy
Security
Misinterpretation
Misuse of data

11. Pitfalls for data and Legal framework
IoT data security and privacy are concerns that certainly will get mainstream
IoT has the potential to collect data without the knowledge of the person providing the data.
It can be legally complex particularly for Emerging Economies, if the data is being transmitted to other countries and used elsewhere
Mechanisms to control the usage of data

12. Challenges to IoT in Emerging Economies

13. The new set of challenges
Challenges for IoT
The new set of challenges
Data Velocity
Data Volume
Data Validity
Poor Data Connectivity
Low quality of back-end infrastructure
IoT Devices and its underlying infrastructure needs to Enable, Ensure and Enhance capabilities of systems

14. Challenges for IoT devices
The challenges for IOT devices in emerging economies
IoT Devices that are appropriate to the levels of income
IoT Devices that can transmit data over mobile and fixed line PSTN networks
IoT Devices that address the needs of the local conditions
IoT Devices that can work without availability of continuous electric supply
IoT Devices that can be reusable and shared across multiple patients
IoT Devices that have a reasonably long working life
IoT Devices that use open source hardware and software
IoT Devices that can work with low levels of skill sets on the part of users
IoT Devices that need minimal end user training and support

15. Challenges for Providers and recipients
The challenges for providers and recipients
Empowered customers will likely research information even before it reaches the doctor
Doctors need to be way ahead of their current knowledgebase
Increased competition from data interpretation
By people
By Machines
Through databases
Larger social, political and commercial issues may override the benefits available from the devices

16. Opportunities and beyond

17. Opportunities
Capability to service huge under serviced population
Reaching, Enabling and Empowering intervention with physical distance as no barrier
Reduction of cost, effort and time for service
Larger involvement of communities in their well being
Targeted health financing for communities, groups and individuals

18. Beyond IoT, the real world of Healthcare
Building an -
Internet of people
Internet of services
Internet of materials
Internet of institutions
Internet of finance
Internet of community
Internet of self dependence and responsibility

19. Thank you for your attention
Rajeev Tatkar
Director
21st Century Informatics (India) Pvt. Ltd.