1. ITS INTEGRATOR USER GROUP CAPE TOWN
Welcome to the
ITS INTEGRATOR USER GROUP CAPE TOWN
2015
Presented by
CEO: Sbu Shabalala &
MD: Christo Christowitz

2. 520+ Employees
Level 3 B-BBEE
Johannesburg | Durban | Pretoria | Cape Town
Share code – ADI
JSE listed – software and services
Serving customers in
18 countries, specialists in Manufacturing, Education, Financial Services and Energy.

3. DIRECTORATE CRAIG CHAMBERS CFA, PDM, BCom
Independent Non-Executive Chairman
Appointed
3 May 2011
BONGIWE NTULI
CA (SA)
Independent Non-Executive Director
Appointed
27 May 2008
OLIVER FORTUIN
MBA
Independent Non-Executive Director
Appointed
8 February 2013
CATHERINE KOFFMAN
BA, LLB, LLM
Independent Non-Executive Director
Appointed
6 February 2015
SIBUSISO SHABALALA
BCom
Chief Executive Officer
Appointed
5 December 2007
TIFFANY DUNSDON
CA (SA)
Financial Director
Appointed
18 April 2002

4. BUSINESS OVERVIEW

5. THE ADAPT IT’S UNIQUE BUSINESS MODEL
Adapt IT’s differentiated approach is provided through
an integrated and tailored solution and service offering…
Develop or
customize product/software to
fit user business process requirement
(own IP)
Continuous support, training and maintenance for users (SLA)
Implement and integrate IP
Consult on user business process requirements
Consulting fees
Initial license fees
Annual license fees
Project fees
Annual maintenance and support fees
Diversified sustainable revenue model with annuity income of approximately 50%
Highly successful remote support model provides significant operating leverage benefits 5

6. ADAPT IT’S COMPETITIVE ADVANTAGE1 2
Highly experienced and dynamic management team
Developer of specialised intellectual property 6 3
Deep vertical industry skill set with a strong reputation in chosen sectors
Sustainable and diversified revenue model yielding annuity income of approximately 50% 5 4
Highly successful remote support model and specialised intellectual property provides for significant operating leverage and geographic diversification
Niche software provider with a differentiated capability 6

7. OUR BUSINESS Business Intelligence and Analytics ERP Implementation
Project Management
Talent Resourcing
ERP Implementation
Human Capital Management Services
Development and Integration Services
SAP IS-OIL
Fuel-FACS
Business Advisory Services
Technical Advisory Services
Education Administration Systems
Development and Integration Services
Support Services

8. EDUCATION
28 years offering integrated solutions to education institutions worldwide.
Background
52 education institutions
Intricate understanding of complex environments
Service offering
ERP Support Services
Development and Integration services
Training and Development Services
Software
ITS Integrator – Education ERP
ITS Mobile – Real-time student information via mobile devices
Adapt IT Timetabling
ITS InfoSlips
Artena - Campus administration system
Key
customers
Key customers include: 8

9. MANUFACTURING
18 years experience creating innovative solutions for manufacturing, agro-processing, mining and utilities customers.
Background
124 customers
Specialists in plant operations, engineering and human capital management
Service offering
Business Intelligence Services
Human Capital Management Services
ERP Support Services
Development and Integration Services
Cloud Services
Software
Tranquillity – Process Manufacturing ERP
CaneLab – Weighbridge and Cane Testing Solution
HCM Spectrum – SAP® HCM and Payroll on the Cloud
OpSUITE – SHEQ Solution
TalentSPHERE – Talent Management System
Key
customers
Key customers include: 9

10. FINANCIAL SERVICES
14 years providing specialized services, skills and solutions to leading financial services.
Background
5 major financial institutions
Specialised services, skills and solutions
Service offering
Business Intelligence and Analytics
Talent Resourcing
Consulting Services
Training Services
Software
Motio™ – optimising IBM Cognos
IBM® Mid-Market Solutions – Complete Business Analytics Solutions
IBM® Cognos® – BI, analytics and performance management
Microsoft Business Intelligence – Enterprise Business Intelligence and Analytics
Key customers
Key customers include: 10

11. ENERGY
With 10 year’s of SAP® Oil and Gas and Supply Chain experience in projects around the world.
Background
26 customers
Customisation and integration of operational IT supporting supply chain management, of distribution process
Service offering
Business Advisory
Technical Advisory
Solution Development
Software as a Service (“SaaS”)
System Support
Software
SAP® IS Oil & Gas – solutions supporting the full industry value chain
TouchStar UK – fuel distribution system
Fuel-FACS+ –Terminal Automation Software
Ventyx™ Ellipse fully integrated EAM solution - Utilities
Key customers
Key customers include: 11

12. ACQUISITION – ASPIVIAUNISON ENTERPRISE OFFERING
Improving communication efficiencies.
Curbs wasteful expenditure.
Assists in modeling infrastructure to deliver continues value.
Background
300 + customers
Specialists enterprise voice and mobile management
Service offering
Cloud and SAAS TEM platform Telephony and Data management
Enterprise communication analytics
Carrier Expense Management
Development and Integration Services
Software
AU Enterprise Voice Billing – Call Accounting TEM platform
TLM Corporate Provider Management Tool
MDSM – Mobile Device Spend Management
Key customers
Key customers include: 12

13. ACQUISITION – ASPIVIAUNISON CARRIER COMMUNICATION MANAGEMENT
Customer Engagement applications.
Billing solutions, contract and invoice advisory services, and customer self-service platforms.
Background
26 customers
Carrier and VAN customer engagement applications, billing solutions, contract/invoice advisory and self service
Service offering
Self Care application delivery
Carrier Revenue Assurance
Customer Self Care platform for corporate customer
Software
CCSS (Corporate Carrier Self Service)
Telco Customer Consumption Manager
Bill Analytics
Key customers
Key customers include: 13

14. ADAPT IT’S TECHNOLOGY PARTNERS
Microsoft®
IBM®
Oracle®
SAP®
Adapt IT is a Microsoft Certified Partner offering Adapt IT’S clients a comprehensive range of highly accredited independent technical support for Microsoft and multi-vendor products.
Adapt IT’s IBM partnership enables the company to develop next generation applications for big data and cognitive computing providing insights into opportunities, threats and efficiencies for an organisation.
Adapt IT is an Oracle® Gold Partner and Independent Software Vendor (ISV) which equips us with the latest technology to exceed customer needs, remaining on the leading edge of innovation.
Adapt IT is a SAP Certified Hosting and BPO Partner, offering cloud-based solutions, including certified fast start templates. Additionally, designing and implement solutions for HCM, Oil and Supply Chain industries. 14

15. GROWTH STRATEGY

16. GROWTH STRATEGY GEOGRAPHIC EXPANSION
Europe 1%
North America 8%
South Africa
78%
Other African
countries
10%
Australasia 3%

17. GROWTH STRATEGY AFRICA EXPANSION
Complexity

18. GROWTH STRATEGY SECTOR DIVERSIFICATION
ORGANIC
Consolidate sector focus
Extend into African markets
Leverage technology partnerships
Extend IT service offering
ACQUISITIVE
Acquire profitable annuity software businesses with “blue chip” customers
Remove barriers to new markets and geographies
Acquire intellectual property

19. GROWTH STRATEGY FUNDING01 02 03
GEARING
CAPITAL RAISING
ADAPT IT EQUITY
Up to 50% of Equity
Private Placement targeting qualifying Black investors
To vendors who remain in the group post acquisition

20. SOCIAL RESPONSIBILITY
ADAPT IT KNOWLEDGE CENTRES
Adapt IT has invested R1,1 million in two Knowledge Centres inspiring learners in technology and IT.
May 2013
June 2014
June 2015
Zwakele Primary
School in Amoati
KwaZulu-Natal
1400 Learners
Steve Tshwete
Secondary School in
Olievenhoutbosch Gauteng
1000 Learners
Upcoming Initiative Western Cape

21. 01 02 03 STRONG TRACK RECORD GOOD TRACK RECORD
SUSTAINABLE GROWTH STRATEGY
SOLID PERFORMANCE
Successful acquisitions
Solid growth record
Sector diversified
Annuity income
Organic growth across all sectors
Mergers and Acquisitions
Strong revenue growth
Healthy margins
Outperforming the ICT industry

22. THANK YOU

23. Presented by Christo Christowitz
Adapt IT Management Presentation to the ITS Integrator User Group Conference
Presented by Christo Christowitz
#ITSUG2015

24. NEWS AT ADAPT IT PRETORIA1
Derick Jordaan pursued other business interests from July 2014 2
Christo Christowitz appointed Divisional Managing Director from July 2014 3
Pieter Campbell retired end of November 2014 4
Adapt IT Australasia acquires SMSS, a company with the Artena Microsoft based Student Management System, with 18 NZ clients

25. ITS INTEGRATOR GROWTH WELCOME TO NEW CLIENTS
Sefako Makgatho Health Sciences University
King Sabata Dalindyebo TVET College
Taletso TVET College
Vhembe TVET college
Ingwe Public TVET College
CLOUD SERVICES
Hosted in 2 locations (Gauteng and Western Cape)
18 TVET Colleges
3 Universities

26. ADAPT IT TIMETABLING GROWTH
University of Fort Hare
University of the Western Cape
CELCAT MIGRATIONS
Botswana College of Agriculture
University of Johannesburg
Mangosuthu University of Technology
Cape Peninsula University of Technology
Nelson Mandela Metropolitan University (Roombooker Live, Attendance Live, Notification Service, Web Publisher, Calendar, Log Viewer, Automation – Course Scheduler)
CELCAT ADD-ON PRODUCT SALES

27. ADAPT IT BUSINESS INNOVATION
Focuses on acquiring new business outside of the Education Sector.
Director on the Board of Directors of SAOUG
New Clients and further business acquired:
Cape Winelands District Municipality (Microsoft Services and Support)
CSG International (Oracle Licensing and Support)
Real Pay (Oracle Licensing and Support)
New Product offering - StudySpend
Centurion Academy (Beta Client)

28. ADAPT IT TECHNOLOGY SERVICES
ITS Integrator ERP Suite, version 3.0 from Adapt IT (Pty) Ltd. Achieves Oracle Database Ready, Oracle WebLogic Ready, Oracle Linux Ready, Oracle VM Ready Status
Adapt IT (Pty) Ltd achieves Oracle Database 11g Specialized certification
Adapt IT (Pty) Ltd. is awarded the “Oracle Partner of the year 2014 Middleware” award
44 DBA Service contracts – 22% growth in

29. ADAPT IT TRAINING AND DEVELOPMENT
New corporate clients in 2014 for provision of training:
Adapt IT Training & Development has been administering and organising annual conferences and workshops for the following Best Practice Forums, some since 2002:
Higher Education Faculty Administrators Forum - HEFAF
Student Accounts Administrators Forum – SAAF
Remuneration Association for Educational Institutions – RAEI
Examinations Administrators Forum – ExAF
New Forum started in 2014 – Best Practice Forum for Accounts Payable in Educational Institutions
BHP Billiton
FNB
Taletso TVET College
Western Area Local Municipality
Discovery
UTi
Data Sentrix
Absa
12.7% Growth
2013
466 delegates at 4 annual events
2014
525 delegates at 5 annual events
Excel on Steroids (EoS) accredited by Sage Alchemex
IC3 Internet & Computing Core Certification
The New Manager & Leadership
New courses added in 2014
Growth in attendance of the annual conferences / workshops:

30. ITS INTEGRATOR MAINTENANCE STATUS
Currently supported versions – ITS Integrator 2.0 and 3.0
Normal support on
ITS Integrator 1 ceased at the end of December 2014
Extended support on
ITS Integrator 1 and older releases by special arrangement with Adapt IT

31. RELEASE IMPLEMENTATION STATUS
INT 1.0
INT 2.0
INT 3.0
INT 1.0: 10 in process
INT 2.0: 2 in process

32. ITS INTEGRATOR R&D OBJECTIVES
Improve the scalability of the iEnabler products
Future proof your investment 2 4 1 3 5
Improve usability
Improve and/or enable the use of web, cloud and mobile devices
Continuously improving and enriching functionality based on feedback from clients, advice from industry experts and own research

33. ITS INTEGRATOR 4 PRODUCT DEVELOPMENT STRATEGY
Implement
Full migration
Focus
Client partnerships
Adaptors / interfaces
ITS Integrator version 4
Implement new technology while introducing some functional improvements
The full migration from Oracle Forms to ADF will be done over a number of releases
Focus implementation on system areas used most intensively
Continue client partnerships to drive system functionality
Development requests (User Group and Other)
Agile development process
Develop adaptors / interfaces to provide functionality that is outside the core product scope
Development of ITS Integrator version 4 will be completed by December 2015, then tested, documented and Beta tested at a client before general release scheduled for release during 2016
Thank you to those clients who have already offered to act as Beta sites.

34. TECHNOLOGY CHANGE (ORACLE FORMS TO ADF)
ADF Taskflows will replace Forms Programs and PL*SQL - iEnabler packages
ITS Integrator 4 will contain a mix of ADF Taskflows, Forms Programs and iEnabler Packages
Note that the Look-and-Feel of the ADF Task Flows will differ from the Forms programs and the iEnabler Packages
Oracle Application Server allows for running Oracle Forms, Oracle Reports and ADF Taskflows in the same environment.
Thus there will be no cost in underlying technology to implement ITS Integrator 4.
We are looking at moving ITS Integrator 3 to Oracle Database 12c, Weblogic server and Forms environment forms 11g Rel 1. A POC is currently underway. (Technical Forum session 59/60)
The cost will be embedded in your Oracle support fees
The full migration from Oracle Forms to ADF Taskflows will be done over a number of releases

35. HIGHER EDUCATION DEVELOPMENT ON ITS INTEGRATOR 3
Various enhancements have been added to ITS Integrator 3 across all functional areas:
Student Administration System
Class Attendance
Assessment Results in the Lecturer iEnabler
Self-service Supplier Registration
Debt Collection Interface – Vericred
Travel Requests
NSFAS Bursaries (TVET)
Finance System
Overtime Work Agreement and Payment Management
Probation
E-Recruitment
HR/Payroll System
New Executive iEnabler making use of Microsoft tools (Session 77)
Please attend the various discussion sessions on these developments

36. TVET DEVELOPMENT ON ITS INTEGRATOR 3
Help Desk
Web site
Process Driver Sessions
DHET Data Warehouse (Technical and Vocational Management Information System (TVETMIS)
Supplementary exam enrolments
Student Head Count for DHET reporting
Add a view to the GL web to query per account listing all CC
Ability to print a student statement with a 'single button'
Co-funded development of ranked requirements (Session 14/15 and 34/35)
New Executive iEnabler making use of Microsoft tools (Session 77)
Please attend the various discussion sessions on these developments

37. NEW EXECUTIVE IENABLER MAKING USE OF MICROSOFT TOOLS

38. ADAPT IT PRETORIA SERVICE REQUEST FEEDBACK | JULY 2014 – FEBRUARY 2015
Did Adapt IT resolve the incident within the expected time / Was task delivered in promised time frame?
Exceed : 41
Met: 102
Not Met: 9
No Comment: 11
Did the incident fully resolve your problem that you reported / Were your needs in this particular case met?
Exceed : 48
Met: 107
Not Met: 4
No Comment: 4
Was the support person resolving your issue knowledgeable and friendly / Where you advised regarding any system impact; or made aware of alternative or better ways of meeting your stated need?
Exceed : 53
Met: 98
Not Met: 6
No Comment: 6
Did Adapt IT treat the incident in a professional manner? / Was the work done in a professional manner?
Exceed : 55
Met: 107
Not Met: 7
No Comment: 6
Did Adapt IT inform you timely of any changes in delivery time / were you informed timely of any changes in delivery time?
Exceed : 38
Met: 70
Not Met: 4
No Comment: 51

39. INVITATION TO ADAPT IT EVENING
You are cordially invited to
the Adapt IT evening function

40. DISCLAIMER
The information, comments and material presented in this presentation are provided for information purposes only. The presentation is not addressing all possible technical or business aspects and does not claim to be complete or exhaustive.
Adapt IT reserves the right to change its business or product development plans as circumstances dictate.
This document may not be reproduced or distributed without the written permission of Adapt IT (Pty) Ltd.

41. THANK YOU
#ITSUG2015