1. Mental Health Services in Slough Slough CMHT
Vicky Naidoo – Clinical Lead Recovery Team

2. Agenda Overview of mental health services
How can people access our services?
How can they find out more information?
Challenges

3. Overview
New Horizons
Adult community mental health team (Pursers Court, Slough, SL2 5BX).
Secondary healthcare service
Over 80 employees
Multi-professionals (RMN, OT, SW, Medical, Psychology, Psychotherapy, Specialist support workers).
Both LA and Health staff.

4. Teams Sector A and B – pathway teams Early Intervention Psychosis
Approved Mental Health Practitioners
Psychological Therapies
Recovery Team and Hope College
Assist Team – challenging personality disorder
Slough Pathways Outreach Team
Medics – Psychiatry

5. Services Medical Support – outpatient appointments
Support with first episode psychosis
Mental health act assessments
Care co-ordination (social, environmental, physical, psychological, emotional)
Psychological therapies
Hope College

6. Hope College
Use an educational paradigm to complement traditional treatment approaches.
Recognising the importance of both ‘professional’ expertise and ‘lived experience’
Shared decision making – not prescription.
Reinforcing people’s strengths, not focusing on what is wrong (Ashcraft & Anthony, 2005).
Workshops, courses and groups to learn how to manage own mental health.

7. Access GP referrals, professionals, family members, self-referrals.
Common Point Entry (CPE)
Office Hours
Common Point of Entry
Out of Hours
Emergency Duty Team
Crisis Response Team

8. Referral Process
Offered telephone or face-to-face appointment – triaged.
Offered assessment with relevant professional (Dr, Psychologist, MHP).
Sent to local secondary service – processed in referrals meeting – discuss appropriate pathway.

9. Challenges in Slough Multi-ethnicity Migrant town Complex cases
Low socio-economic status - housing
Drug and alcohol – dual diagnosis
Employment
Discharge pathways – primary care

10. More information?
Berkshire healthcare Foundation Trust website (
Slough Borough Council website (
Managers guide to workplace stress: (
Mind (mental health charity) (
Rethink website (
Talking Therapies (