1. Settings of care Your choice about where you want to be cared for.
Leicester City Clinical Commissioning Group
West Leicestershire Clinical Commissioning Group
East Leicestershire and Rutland Clinical Commissioning Group
Settings of care
Your choice about where you want to be cared for.
NHS Leicester, Leicestershire and Rutland (CCG) are the people who plan and buy the health care services in your area.
Health care services are things like your doctor’s surgery and hospitals.
Some people will need someone to help them to read the information so that they understand it.

2. 1 What we would like you to do. This is a questionnaire.
It has some information and some questions for you to answer.
Please fill in this questionnaire and send it back to us by:
Wednesday 27 July 2016
When you have finished your questionnaire you can post it to us.
You do not need a stamp.
The address you need to send it to is:
Freepost NHS QUESTIONNAIRE RESPONSES
Settings of care LLR
Please use capital letters exactly like this or your questionnaire will not get to us.
You can also do the questionnaire on a computer.
Type this website address into your internet browser:
If you would like any help you can
call:
nhs.uk 1

3. OR
The NHS wants to make sure you have a choice of where you are cared for.
The NHS wants to make sure they look at all your needs to give you the best care.
The NHS wants to make sure that care is fair for all patients.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare is when the NHS pay for the care that you need over and above what you get:
At the hospital,
At your doctors surgery (including your medication)
By your NHS community team.
People who need a lot of help because of their health may get NHS Continuing Healthcare.
You will get NHS Continuing Healthcare if you need a lot of help in the day and at night because of your health.
It may be because you have:
Had an accident.
Are disabled.
Have an illness.
We will use the word NHS Continuing Healthcare when we are talking about this. 2

4. 3 The NHS will decide if you can get NHS Continuing Healthcare.
They will then sort out all the things that you need to help you with your day to keep you well.
Then they will make a plan for all your healthcare needs.
They will talk to you about your healthcare needs and put it in a care plan.
What is settings of care?
Settings of care is a small part of NHS Continuing Healthcare.
People who need help and care don’t need to stay in the hospital unless they need medical care.
People who need help and care need support to do things like:
Going places
Getting ready
Taking their medicines
We are looking at how we can help and care for people in places where they like to stay.
People are much happier when they stay in a place they like. 3

5. 4 You have a choice of where you want to be cared for.
These places are called settings of care.
These places may be in:
Your own home – where you live with your family or on your own.
A nursing home – where you live with other people who need care and nurses take care of you.
A residential care home – where you live with other people who need care and carers take care of you.
We will use the word settings of care when we are talking about these places.
What does the NHS want to do?
Now you have read about settings of care we want to know what you think.
We have questions for you to answer.
It will help us to think about what is best for the people that get NHS Continuing Healthcare.
All your answers will be kept private and we will not be able to tell who you are.
Some people may need someone to help them answer the questions. 4

6. 5 Please read the information and tell us what you think about it.
Think about how important it is to you where you have your care if you get NHS Continuing Healthcare.
Please tick 1 box
1. Please tell us which of these tells us about you?
I am a patient and I get NHS Continuing Healthcare money.
I am a carer looking after someone
who gets NHS Continuing
Healthcare money.
I am a loved one of the patient who
gets NHS Continuing Healthcare money.
I am from a patient or carer support
group.
I am a member of staff looking after
someone who gets NHS Continuing
Other:
________________________________________________________________________________________________________________________________ 5

7. Please tick 1 box
2a. Do you think it is important that NHS Continuing Healthcare is fair for everybody who can get NHS Continuing Healthcare in Leicester, Leicestershire and Rutland?
No. it is not important at all.
Yes. it is a little Important.
Yes. it is important.
Yes. It is fairly important.
Yes. It is very important.
I don’t know.
2b. Do you think it is important that NHS Continuing Healthcare is both:
The right place for the patient and staff?
A safe place for the patient and staff? 6

8. 7 The NHS has a small pot of money for Continuing Healthcare.
The NHS has to make sure that the money is used in the right way.
The NHS has to make sure we do not waste money.
The NHS needs to make sure we use the staff, equipment and other things for a patients care in the best way. These things are called ‘resources’.
The NHS has to make sure the healthcare we choose is right for people.
Please tick 1 box
2c. Do you think it is important that the NHS can afford NHS Continuing Healthcare and use all the resources in the best way across Leicester, Leicestershire and Rutland?
No. it is not important at all.
Yes. it is a little Important.
Yes. it is important.
Yes. It is fairly important.
Yes. It is very important.
I don’t know. 7

9. OR
Please tick 1 box
2d. Do you think that patients should receive their care in a place where they like?
This could be in:
Your own home – where you live with your family or on your own.
A nursing home – where you live with other people who need care and nurses take care of you.
A residential care home – where you live with other people who need care and carers take care of you
Sometimes the place where the patient wants care might NOT be the best place because of their health.
No. it is not important at all.
Yes. it is a little Important.
Yes. it is important.
Yes. It is fairly important.
Yes. It is very important.
I don’t know. 8

10. 9 Please tick 1 box 3. What is most important to you
when someone is deciding where a patient should be cared for?
The patients choice of where they want to be cared for.
How much it will cost for the patient be cared for in the place they choose.
The choice of family and carers of the patient.
The place that the NHS chooses as best for the patient.
Do you think it is important that our plans are the same as the plans of other NHS services in England?
No. it is not important at all.
Yes. it is a little Important.
Yes. it is important.
Yes. It is fairly important.
Yes. It is very important.
I don’t know. 9

11. The NHS has a set amount of money that it needs to use to help all people in the local area.
To make sure we are fair to everyone we have to be very careful about how we use the money we have.
Sometimes, the place where the patient chooses to stay can cost more money than another place.
Please tick 1 box 5
5a. Do you think there should be a limit on how much extra money is given to a patient to stay in a place where they want to stay?
Yes. I feel strongly about this.
Yes.
I don’t know.
No.
No. I feel strongly about this 10

12. Please tick 1 box
5b. Do you think the NHS should spend more money for patients who are very poorly and want to stay in a place that they want to?
Sometimes, it can cost more for the NHS to care for a patient in the place that they want to stay instead of another place.
Yes. I feel strongly about this.
Yes.
I don’t know.
No.
No. I feel strongly about this
6. Please tell us about any other times you think that a patient should get extra money for their healthcare?
7. Is there anything else you would like us to think about? 11

13. Equality Monitoring
NHS Leicester, Leicestershire and Rutland CCG would like to make sure that we include everyone in the work that we do.
We want to make sure that we treat everyone in a fair and polite way.
It does not matter how old you are, what language you speak, where you come from or what religion you follow we will make sure we treat you the best way we can.
To make sure our services are the best for the people who use them we would like you to answer the next few questions.
We would like to ask some questions about you.
You do not have to answer them if you do not want to.
We will not be able to tell who you are from what you tell us.
They will be kept private.
The information you give will only be used for this questionnaire and it will not be passed onto anyone else. 12

14. 13 LE1 LE18 LE2 LE19 LE3 LE21 LE4 LE41 LE5 LE55 LE6 LE65 LE7 LE67 LE8
13. Please tick your postcode.
Postcode
LE1
LE18
LE2
LE19
LE3
LE21
LE4
LE41
LE5
LE55
LE6
LE65
LE7
LE67
LE8
NN6
LE9
NN14
LE10
NN17
LE11
NN18
LE12
PE9
LE13
NG32
LE14
NE33
LE15
NG11
LE16
NG12
LE17
NG13
Other:
Please write your postcode here. 13

15. 14 14. Are you a man or a woman? A woman A man Transgender
I was born a man and now I am a woman
I was born a woman and now I am a man
I do not want to say
15. If you are a woman, are you currently pregnant or have you had a baby in the last 12 months?
Yes No
16. What is your age?
Under 16
16-24
25-34
35-59
60-74
75+ 14

16. 15 17. What culture do you come from? Asian or Asian British
White or White British
Chinese
Arab
Black or Black British
Mixed dual heritage
Gypsy/Romany or Irish traveller
I do not want to say
Other
Please tell us
____________________________________________________________________________
18. Do you look after or give help to anyone.
This can be:
People in the family
Friends
Neighbours
Anyone else
Do you take care of them because they have…
A disability or a mental health problem
They are old No 15

17. 19. Do you find it hard to carry out your daily activities because you have a health condition or illness which has lasted, or is going to last, at least 12 months?
(Please tick 1 box)
Yes No
I do not want to say
If you have a disability, what type of disability do you have?
(please tick all that describe you)
A mental health condition
A learning disability/difficulty
A physical disability
Can not see very well or not at all
Can not hear very well or not at all
Long term illness or disease
I find it hard to move or carry things
I find it hard to remember
I get tired very quickly
Social or behaviour difficulties
Other disability 16

18. 17 This could be a man or a woman or both
20. Which of these describes you the best?
This could be about who you would choose as your partner.
This could be a man or a woman or both.
Bisexual
Heterosexual / Straight
Gay man
Lesbian / Gay woman
I do not know
I do not want to say
21. What type of relationship are you in?
Single
Married / Civil Partnership
In a relationship
Partnered / Living with partner
Separated/ Divorced
Widowed / Surviving partner 17

19. 18 22. What is your religion or belief? Baha’i Buddhist Christian
I do not have a belief
I do not want to say
I have a different religion. Please tell us:
Baha’i
Buddhist
Christian
Church of England, Catholic and all other Christian types
Hindu
Jain
Jewish
Muslim
Sikh 18

20. Thank you for doing our questionnaire
Thank you for doing our questionnaire. We will look at all the feedback we have got and we will use it to help us think about what to do next.