Ambassadors Skills Sessions

Ambassadors Skills Sessions
Optional PowerPoint slides to be used in conjunction with the Ambassadors project book

Ambassadors Skills Sessions SS0 SS1 SS2 SS3 SS4 SS5 SS6 SS7
Orientation My World of Work Planning and organising Finding solutions to problems SS4 SS5 SS6 SS7 Click on the session you want to run. Working as part of a team / Taking the lead Communicating with people Employability skills review Career management skills review

My World of Work Ambassadors Orientation
Skills Sessions My World of Work Ambassadors Orientation Introduce the project book.

I will understand the role of a My World of Work Ambassador
Orientation Learning intention I will understand the role of a My World of Work Ambassador Success criteria I can describe the activities of a My World of Work Ambassador I can give examples of events that Ambassadors might be involved in I can list the transferable skills I will develop and I have a personal development plan in place

Orientation My World of Work Award-winning career information and advice web service Helps you to make informed decisions about your future Packed with tools and resources such as CV builder Real-life job profiles so you can find out what a career’s really like Dedicated resources for teachers and parents A quick reminder of what My World of Work is Refer to the project book (pg3)

My World of Work Ambassadors : Schools
Orientation My World of Work Ambassadors : Schools The ambition is to have volunteer Ambassadors in every school in Scotland, who act as champions for My World of Work, helping spread the word of the resources available and the help it can offer to pupils, parents and teachers. SDS has developed My World of Work Ambassadors in collaboration with a number of schools across Scotland. It’s designed to promote My World of Work in the school, while providing an opportunity for you to develop your career management skills and employability skills that can be used in your future education and working lives. The project is part of the wider offer that SDS provides for schools and we are delighted to be working in partnership with SDS to promote the use of My World of Work in our school. Refer to the project book (pg4)

Orientation Check understanding of the Ambassador role
Refer to the project book (pg5)

Ambassador activities
Orientation Ambassador activities Check understanding of the Ambassador activities Refer to the project book (pg6)

Ambassador activities Project outline
Orientation Ambassador activities Project outline Explain the project outline which has structured activities to build evidence of the Ambassadors transferable skills mentioned in the job profile. Refer to the project book (pg7)

Ambassador activities Events for pupils, parents teachers
Orientation Ambassador activities Events for pupils, parents teachers Give examples of Ambassador events that could be run for pupils, parents and teachers. Pupils: 1to1 sessions, drop-in sessions, classroom sessions, careers days, presentation at assembly, support the P7 transistion event. Parents: My World of Work stand with laptops and leaflets at parents evening, presentation at parent teacher council meeting, article in school newsletter or website, presentation at award ceremony or graduation or other parents information evening. Teachers: presentation at CPD session or in-service days or staff meetings, work with subject teachers on integrating careers information from My World of Work into their lessons using Lesson inserts (you will find out more about these later in the project)

What events could you support as an Ambassador of My World of Work?
Orientation This is an example of an events schedule. Refer to the project book (pg8) What events could you support as an Ambassador of My World of Work?

Orientation Explain the overview of the Ambassadors Skills sessions
Work with the pupils to plan the timeline for the project and insert dates where known. Refer to the project book (pg9)

Complete the “before” self-assessment
Orientation Review & Reflect Complete the “before” self-assessment Homework to be completed by next session Register on My World of Work and review content on transferable skills and career management skills Complete the Personal development plan ( in the project book) End of section review & reflect activity Refer to the project book (pg10) Ask the group to complete the Ambassador Activity “Before” picture They will return to complete the “After” picture when they complete the programme Assign homework

Ambassadors Skills Session: 1 My World of Work

My World of Work Registration and account

Learning intention Success criteria
Registration and account Learning intention I will learn how to introduce My World of Work using the homepage, registration process and account section Success criteria I can explain the structure of My World of Work using the homepage I can demonstrate how navigation works on the site I can demonstrate how to register for an account on My World of Work

Video: Tour of My World of Work Video: Registration Video: Settings
Registration and account My World of Work provides trustworthy, expert information and advice – free to access at any time, for people at any stage in their career. Video: Tour of My World of Work Video: Registration Video: Settings Video: Account Video: Site Search Factsheet: Account My World of Work can help you develop career management skills to: • find the right career for you • explore your options including apprenticeships • learn about jobs and skills in demand • find courses, training and funding • search for a job • build a CV or complete an application form • prepare for interviews There is also help for partners, teachers and parents on the site. The more information you provide the more the site will detail careers, job and training opportunities to suit you. Activity: Watch the videos using the links here or in the project book. Encourage the class to take notes to help them create a list of highlights for the elevator pitch.

Registration and account
Activity Take time to learn more about the homepage, registration process and account section Register as a partner (select area of work as Ambassador) or Log in, go to settings, tick the “Partner” box (select area of work as Ambassador) Have a look at the account factsheet in the partner resources Write a list of key highlights that can be used for the elevator pitch

My World of Work My career options

My career options Learning intention I will learn about the My career options section to be able to demonstrate it to others Success criteria I can demonstrate how to register on My World of Work I can explain the purpose of the tools used in My career options I can explain the benefits of using the tools to personalise the account on My World of Work

My career options My career options My Career Options can help you find the right career for you. Video: My career options Video: Industries Video: Job profiles Video: Subject choices Factsheet: My career options Factsheet: Strengths My career options helps you learn more about yourself, explore your options and find the career that’s right for you. This area is where the personalisation of your account happens by completing sections on About me Ambition Strengths Skills Education Experience The more sections you complete the more personalised the career suggestions are to you. Activity: Watch the videos using the links here or in the project book. Encourage the class to take notes to help them create the elevator pitch.

Activity Now take time to learn more about My career options
Have a look at the partner resources for this section Complete the strengths tool and review your report Try the subject choice tool using the suggestions in your strengths report Have a look at the articles listed in your project book Write a list of key highlights to be used for the elevator pitch

My World of Work Learn and train

Learn and train Learning intention I will learn about the Learn and train section to be able to demonstrate it to others Success criteria I can demonstrate the use of My World of Work to research learning options available I can discuss and investigate different learning options with others

Learn and train Learn and train Search for courses and volunteering opportunities. Get advice on UCAS applications, qualifications and funding Video: Learn and train Factsheet: Learn and train Activity: Watch the videos using the links here or in the project book. Encourage the class to take notes to help them create the elevator pitch.

Activity Now take time to learn more about the Learn and train section
Have a look at the partner resources for this section Try the course/volunteering search tool Have a look at the articles listed in your project book Write a list of key highlights to be used for the elevator pitch

My World of Work Getting a job

Getting a job Learning intention I will learn about the Getting a job section to be able to demonstrate it to others Success criteria I can demonstrate the use of My World of Work to support the process of getting a job I can demonstrate how to use the CV builder I can demonstrate the Interview tool I can explain where to get information on Modern Apprenticeships and show the link to Apprenticeships.scot

Getting a job Getting a job Search for job vacancies. Use the tips and tools to write CVs or application forms, and get ready for interviews. Video: Getting a Job Factsheet: Getting a job Factsheet: CV builder Factsheet: Interview tool

Activity Now take time to learn about the Getting a job section
Have a look at the partner resources for this section Try the search tool Have a look at the CV builder Try the interview tool Read the tutorial on the STAR technique Have a look at the articles listed in your project book Write a list of key highlights to be used for the elevator pitch

Parents section and Partner resources
Refer to project book (pg16)

Success criteria Learning intention
Parents section Learning intention I will learn about the Partner resources and Parents sections to be able to demonstrate them to others Success criteria I can confidently demonstrate the sections for parents and teachers I can tailor my demonstration to the specific audience, pointing out areas of interest to them

Parents section Refer to project book (pg16)

Partner resources Refer to project book (pg17)

Partner resources Curriculum topic Resources required &
My WoW hyperlinks What Who Why When How Partner resources Making the connection Refer to project book (pg17) A lesson insert is a very simple “plan on a page” with a short exercise to link the subject being taught to a career using My World of Work. My World of Work has job profiles, real people stories and videos that can be “inserted” easily into a lesson as a short reference to answer that question that many young people ask “Why are we doing this?” Making a link to a future career can help young people remember that what they learn today will help prepare them in choosing and following a career path in the future. The activities in the Lesson Inserts can range from something as simple as referring to a relevant video on My World of Work to more involved activities involving research in class or as homework. The template shown here has all the essential information on 1 page which makes it really simple for teachers to pick up and use. It includes information on what topic is being focussed on, who the activity is aimed at (the year group) why the activity is being used and how it can be delivered with rough timings as well. At the top right you will find the title of the Lesson Insert which is the curriculum topic it is covering. This Geography example takes the study of Rivers at S1/S2. At the right hand side you can see the resources required plus the MyWoW links of relevant job profiles, modern apprenticeships and a real people video. This activity takes around minutes for pupils to research careers and then discuss the connection between what they are studying and the jobs they have learned about. Teachers can adapt this example to suit themselves – perhaps asking pupils to do their research as homework and then using time in the classroom for deeper discussion. They don’t need to use all the links – they might just use the video and spend only a few minutes making the reference to careers. They are very flexible to suit individual teaching styles. Curriculum link

Homework to be completed by next session
My World of Work Homework to be completed by next session Complete the Ambassador Profile Pupils should review the tools they have completed on My World of Work to help them complete the Ambassador Profile. This needs to be completed before the start of the next session. Refer to project book (pg18)

Planning and organising
Ambassadors Skills Session: 2 Planning and organising

Planning and organising Learning intention I will understand what events need to be organised by the My World of Work Ambassadors and how long I have to prepare for them Success criteria I can create an event schedule for My World of Work Ambassador events that shows what the event is, why it is needed and when and where it will happen

Knowing yourself Planning and organising
This exercise should have been completed as homework. Knowing what you are good at and what areas you want to develop, will help you decide which tasks to volunteer for when planning and organising events.

Focus on what your audience needs to know – not what you know
Planning and organising Knowing your audience Who are they? How many will there be? What do they already know? What do they need to know? What do you want them to do afterwards? When planning and organising events or presentations it is important to consider the audience beforehand and ask yourself these questions. This will help you focus on what the audience needs to know – not what you know. Activity – complete the knowing your audience activity in the project book Focus on what your audience needs to know – not what you know

Planning and organising
Activity: Agree the events and roughly when they will happen. Start filling in the Project Schedule with When, What, Why, When, Where and Who? Agree who is going to book rooms and equipment if required.

Finding solutions to problems
Ambassadors Skills Session: 3 Finding solutions to problems

Finding solutions to problems Learning intention I will consider project risks, ways to minimise them and will be able to use a lessons learned log to demonstrate learning from experience Success criteria I can create a project risks log to consider problems that might occur and what preventative action could be taken I can create a lessons learned log to describe what went well versus what could have been better, then consider what action should be taken for any future events

Project risks log Finding solutions to problems
Activity : Review the event schedule / task list and consider what could go wrong. Create a list of project risks/potential problems. Use problem solving skills to decide what can be done to prevent or minimise the risk of them happening. Also consider what can be done if the problem does occur at an event. Refer to project book (pg21)

Lessons learned log Finding solutions to problems
The lessons learned log should be filled in after every event to learn from experience on things that go well (that can be repeated) and things that could have been better ( learning from mistakes) Refer to project book (pg22)

Working as part of a team and Taking the lead
Ambassadors Skills Session: 4 Working as part of a team and Taking the lead

Working as part of a team / Taking the lead Learning intention I will be able to use techniques for effective team working on the Ambassador project Success criteria I can set ground rules for effective team working I can support others taking the lead on team tasks I can describe the process to run effective team meetings I can suggest input to a team meeting agenda

Ground rules for effective teams
Working as part of a team / Taking the lead Ground rules for effective teams Refer to project book (pg23)

Wrong way to hold meetings
Working as part of a team / Taking the lead Wrong way to hold meetings Call a meeting People begin to leave. End of meeting. Begin discussion. Run out of time. Wait for people to show up Decide if everyone is there who will be there Try to decide why we’re here and what we’re talking about

Effective team meetings
Working as part of a team / Taking the lead Effective team meetings Build team relationships Set goals and objectives Plan / co-ordinate work Find ways to support each other Share knowledge and learning Find solutions to problems Build on new ideas Give each other feedback Evaluate results achieved Team meetings have to be carefully structured in order for a busy team to get things done. Meetings need to be regular and members must make a commitment to attend them religiously. It's advisable to establish a regular time for meetings and stick to it even if some people are occasionally absent.

Effective team meetings: Process
Working as part of a team / Taking the lead Effective team meetings: Process 1 Plan 2 Start 3 Conduct 4 Close 5 Follow-up Clarify purpose Identify attendees Develop & Distribute agenda Set time & book room Invite attendees Check in Review agenda Set or review ground rules Clarify roles Cover one item at a time Manage time Manage discussions Maintain focus and pace Summarise decisions Review action items Request agenda items for next meeting Evaluate the meeting Thank participants Distribute minutes/actions promptly File agendas, notes, action plans and other documents Do actions Meeting process Here is a suggested best practice process for meetings. 1-Plan Good meetings don’t just happen. They are carefully planned. People want to feel that their time is well spent. 2-Start Take some time at the start to set the scene, ground rules and roles 3-Conduct This is where well defined roles will come into play 4-Close Summarise decisions and actions to remind team what has been accomplished through this meeting. Evaluation will help improve meetings- Even a simple WWW/EBI (what went well/Even better if chart) is better than no evaluation at all. 5-Follow-up Get those minutes out asap so people can get started on their actions! Store copies of minutes and action plans where the team has easy access.

Effective team meetings: Roles
Working as part of a team / Taking the lead Effective team meetings: Roles Timekeeper – to act as a guide on time scales Minute taker – to record important points and agreed actions Participants – attend on time, for the time allocated and actively participate Facilitator – to guide the meeting process and keep participants on track during discussions

Weekly team review: Agenda
Working as part of a team / Taking the lead Weekly team review: Agenda SAMPLE Introduction – Welcome – Agenda & timings Sharing information – update on actions from previous meeting – other important changes/updates Review performance – check progress against schedule – issues and challenges Improvement Activity – ideas for improvement / sharing best practice – update on improvement projects – skills mix and personal development plans Action plan – summary of actions from this meeting Meeting Agenda Here is a suggested agenda for a formal weekly team review in a workplace: (see slide) What should be on the Agenda for your weekly Ambassador team meetings? Discuss and flip answers. Refer to project book (pg 23) Note: Always involve team members in preparation of agenda It should have items that affect the team – not individual issues Try to limit it to about 5 items – 1 hour meeting = 10mins per item. If there is time –finish with a short session that is light hearted/ motivational e.g. social event plans, birthdays, something funny

Communicating with people
Ambassadors Skills Session: 5 Communicating with people

Communicating with people Learning intention I will learn techniques to build confidence when communicating with others Success criteria I can recognise unhelpful self-talk and how it affects my confidence levels I can prepare and use helpful self talk to be able to confidently communicate with others I can describe techniques for building confidence using articles on My World of Work I can practice my communication skills and improve them through peer feedback

Who do you talk to the most?
Communicating with people Who do you talk to the most? Who do you speak most to at school/home/work? The answer is you! Self-talk is the little conversation you have with yourself that stimulates the feelings you associate with a situation. How do you explain things to yourself? With positive self-talk or negative? What we say to ourselves radically affects the quality of our lives, and our ability to do things or communicate effectively. Most of us think primarily with a combination of mental images and inner chatter - and get our feelings or emotions from this mental activity. (This is not the only source of our feelings but it's enough to start with.) If you become aware of your thoughts and begin managing them, you will be directly influencing your emotions and therefore how you behave in certain situations.

Well, that went okay TODAY, I suppose
Communicating with people Unhelpful self-talk Life sucks! Well, that went okay TODAY, I suppose Typical That’s just like me. That was just lucky How many of you have been afraid of failing something in the past? What did you say to yourself? Unhelpful Self Talk When negative people explain bad things, they internalise them ("It's me again."), consider them permanent ("It's always this way."), and generalise ("Life sucks."). When they explain good things, they externalise them ("That's just lucky."), consider them temporary ("That went well TODAY."), and see them only in a specific context ("At least THIS went right."). How useful is it to always tell yourself "impossible," "more problems," "never," and "I can't?" You will feel less confident and it will show in your behaviour and body language. “There is nothing either good or bad, but thinking makes it so.” (from William Shakespeare’s Hamlet.) Things went well today Pity it won’t last. I’ve screwed up again

Helpful self-talk Life is great! Communicating with people
I’ve done well with this THAT part of the plan didn’t work, but .. Now I know how to do this That was a tough couple of hours but.. The internet connection caused it .. I like the way things are going. Helpful Self Talk When positive people explain bad things, they externalise them (“The internet connection caused it"), consider them temporary ("That was a tough couple of hours."), and see them as isolated ("THAT part of the plan didn't work, but..."). When they explain good things, they internalise them ("Life is great!"), consider them to be more or less permanent changes ("Now I know how to do this."), and generalise from them ("Things are working out well."). When thoughts are confident on the inside you will look confident on the outside. Helpful self-talk

Communicating with people
What self-talk will help you behave confidently when speaking in public ? Ask the group to work in pairs to come up with some positive self-talk that will help them feel confident when presenting.

my career options/how to build confidence
Communicating with people my career options/how to build confidence my-career-options/how-your-strengths-help-you-build-confidence Refer to project book (pg24) Encourage Ambassadors to review the articles on My world of Work on building confidence

Preparing communications Tell them what you’re going to tell them
Communicating with people Preparing communications Tell them what you’re going to tell them Tell them Tell them what you’ve told them Refer to news programmes and ask how they are presented to catch your interest. Headline - Tell them what you are going to tell them Main body - Tell them Summary - Tell them what you’ve told them Its also good to remember your What, Why, Where, When Who and How when writing your communications.

The gift of feedback Communicating with people
Optional: Tell the Ambassadors you have a gift for them. Give them the wrapped up gift. (Large paperclip or pipecleaner) Allow them to un-wrap the gift and note their reaction on a flipchart. Ask them to brainstorm all the different uses for the gift. Ask how they feel about their gift now Feedback is a gift! Link to how feedback is sometimes not what you expected, but once you think about it constructively, you can often find it useful. Activity: Ambassadors to plan and practice their My World of Work demonstrations and provide feedback to each other (Peer review)

Employability skills review
Ambassadors Skills Session: 6 Employability skills review

Employability skills review Learning intention I will be able to describe my involvement on the Ambassador project using the STAR technique Success criteria I can use the STAR technique to summarise my transferable skills gained on the Ambassador project I can use the examples built up during this employability review for my CV, personal statement, applications and interviews

Employability skills review
myworldofwork.co.uk/getting a job/tutorial/how to be a star at an interview S T A R Situation Activity: Ask Ambassadors to review the tutorial on My world of Work on the STAR technique for interviews. Activity: Ask Ambassadors to complete a skills STAR for each of the Ambassador transferable skills. Refer to the project book (pg 26-30) Activity: Ask Ambassadors to complete the personal statement and CV activity Refer to the project book (pg 31) Task Action Result

Career management skills review
Ambassadors Skills Session: 7 Career management skills review

Career management skills review Learning intention I will review how my career management skills have developed as a result of my involvement in the Ambassador project Success criteria I can describe how I have developed my self, strengths, horizons and networks through my activities as an Ambassador

Career management skills review
Refer to the project book (pg 32)

Ambassadors Ambassador feedback Skills Sessions
Refer to project book (pg 33)

Ambassadors Skills Sessions

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