ISO 39001:2012 Road Traffic Safety (RTS) Management System

ISO 39001:2012 Road Traffic Safety (RTS) Management System
This template can be used as a starter file to give updates for project milestones. Sections Right-click on a slide to add sections. Sections can help to organize your slides or facilitate collaboration between multiple authors. Notes Use the Notes section for delivery notes or to provide additional details for the audience. View these notes in Presentation View during your presentation. Keep in mind the font size (important for accessibility, visibility, videotaping, and online production) Coordinated colors Pay particular attention to the graphs, charts, and text boxes. Consider that attendees will print in black and white or grayscale. Run a test print to make sure your colors work when printed in pure black and white and grayscale. Graphics, tables, and graphs Keep it simple: If possible, use consistent, non-distracting styles and colors. Label all graphs and tables. URS Certification F-3, Sector – 06 Noida,

Traffic safety background facts
The global traffic safety situation is a ”human catastrophe”, with more than 1.3 million fatalities each year. 2030, injuries generated within the road transport system will be the 5th most common reason for loss of health (projected by WHO). Traffic injuries are the largest cause of mortality in the age group (10%) (source: The Lancet). Lack of systematic work and commitment among organizations that affect the safety of the road transport system. * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide.

The vision behind ISO 39001 Elimination of death and serious injury in the road transport system is the overarching goal. A voluntary and complimentary tool to legislation, addressing all organizations interacting with road traffic and driven by the needs of interested parties, including market forces. An approach to utilize and disseminate ”best practice”. Knowledge transfer from Traffic safety experts to the intended user community of the standard. ISO 39001 * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide.

Management System The operation of a management system is based on the “Deming” plan-do-check-act cycle Plan–analyse situation, establish objectives and targets, develop plans to achieve them Do –implement plans Check –measure results Act –correct and improve plans * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide.

Overall structure and unique elements of ISO 39001 standard
Structure adopted from ISO Management system standards Top management responsibilities and commitment Organizational context related to RTS RTS performance factors Incident investigation * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide.

Benefits: Reduced fatalities and serious injuries.
Reduced fuel consumption. Reduced Work-Cover claims and insurance premiums. Reduced fleet maintenance and overall operating costs. Reduced vehicle accidents and rollovers. Increased fleet life expectancy. Increased staff retention. * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide. Another little effort!

10 following intermediate safety performance factors:
Road design and safe speed (especially separation, roadsides, and intersections). Use of appropriate roads depending on vehicle type, user, type of cargo and equipment. Use of safe driving speed considering vehicle type, traffic and weather conditions. Use of personal safety equipment (restraints, helmets, lights). Driver fitness (fatigue, distraction, alcohol & drugs). * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide.

10 following intermediate safety performance factors:
Safe journey planning (need/amount/mode of travel, choice of route). Safe vehicles (vulnerable/occupant protection, crash avoidance/mitigation, roadworthiness, load security). Appropriate authorization for class of vehicle. Removal of unfit vehicles and drivers/riders. Post crash preparedness, recovery and rehabilitation. * If any of these issues caused a schedule delay or need to be discussed further, include details in next slide.

Context of the Organization
4.0 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Context of the Organization

4.1 Understanding of the Organization and its Context
Organization’s internal and external issues that affects to its abilities to achieve intended outcomes of its RTS Management, to identify: Its role in RTS Processes that can have impact on RTS. Sequence and interactions of these processes. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

4.2 Understanding the needs and expectations of interested parties:
Organization shall identify: Role of interested parties in RTS MS Their role in RTS MS. Legal and other requirements related to RTS MS. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

4.3 Determining the Scope of RTS MS
Organization shall determine the boundaries and applications of its RTS MS. Consider followings to determine Scope: Internal and External Issues Need and expectations of Interested Parties (4.2). RTS MS planning (6.0). Organization shall determine the intended outcome of its RTS. Scope shall be as documented information. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

4.4 RTS MS Organization shall document, implement and continually improve its RTS MS. Identify all related processes and their interactions. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

5.0 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Leadership

5.1 Leadership and Commitment
Policy & Objectives are established and meet the intended output of the RTS MS. RTS processes are integrated with other business processes. Resources are available. Elimination of Death and serious injury are the long term objectives. Working in partnership and collaboration with interested parties to achieve RTS objectives. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

Use process approach method to ensure transparent processes and appropriate involvement of all level. Prioritizing strategic actions based on the best available information. Communicating importance of the RTS systems and RTS MS. Providing necessary resources. Ensuring that RTS MS is achieving intended outcome. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

Ensuring that the importance of compliance with laws to achieve intended outcome is communicating to all level. Directing and promoting to persons to contribute to the effectiveness of the RTS MS. Continual Improvement. Supporting other relevant management roles to demonstrate leadership. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

5.2 Policy Top management shall establish RTS MS Policy:
Appropriate to the purpose of organization. Provide frame work for objectives and targets. Commitment to satisfy applicable requirements. Commitment to continual improvement. Policy shall be in documented information, communicated and available with interested parties. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

5.3 Organization Roles, Responsibilities and Authorities
Top management shall assign responsibilities and authorities for: Confirms to RTS MS requirements. Reporting performance including improvements of RTS MS. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

6.0 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Planning

6.1 General Organization shall follow a process that reviews its current RTS performance, determines the risks and opportunities. Current RTS performance can be quantified and assessment to be made for future impacts in accordance with relevant RTS performance factors. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

6.2 Actions to Address Risks and Opportunities
Risks and opportunities that need to be addressed to: Achieve intended outcome. Prevent or reduce, undesired effects. Achieve continual improvement Plan: Address these risks and opportunities. Integrate these actions into RTS MS. Evaluate the effectiveness of these actions. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

6.3 RTS Performance Factors
Risks Exposure Factors: Distance travelled and traffic volume (Vehicle & Road type), whether influenced or not influenced by the organization. Volume of Product provided by the organization . Final Safety Outcome Factors: No. of deaths or serious injuries Intermediate Safety Outcome Factors: Safe planning, design and use of network and of the products with in it. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

6.4 RTS Planning and Objectives to Achieve them
Establish RTS objectives at relevant functions and levels: Objectives shall consistent with policy, measurable, monitored, communicated and updated. Planning to achieve objectives means – what will be done, resource requirement, responsibility, time to complete, how to evaluate result. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.0 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Support

7.1 Coordination Establish RTS objectives at relevant functions and levels and interested parties to realize: Potential benefits. Internal & external consultation and co-ordination. Achieve objectives and targets. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.2 Resources Determine and provide the resources and allocation framework needed to achieve objectives and targets. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.3 Competence Determine necessary competence of person doing work that affects its RTS performance. Ensure competence based on education, training, or experience. If necessary, acquire competence and evaluate the effectiveness of the action taken. Keep the records. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.4 Awareness Person affects RTS work, shall aware of: Policy.
Contribution to the effectiveness of RTS MS. Implications on non-compliance of RTS MS. Lesson learn from concerning major road accident. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.5 Communication Determine the need for internal and external communications, including: On what it will communicate. When to communicate. Whom to communicate. Lesson learn from concerning major road accident. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.6 Documented Information
RTS MS shall include: Documented information as required by the standard. Documented information as required by the organization. Creating and Updating: Identification and description. Format & Media. Review and approval. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

7.6 Documented Information
Control of Document Information: It is available and suitable for use. It is adequately protected. Applicable for external origin information. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

8.0 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Operation

8.1 Operational Planning and Control
Establish criteria for processes. Implementing control as per the criteria. Keep documented information to carry out processes controls. Change and review the controls, considering mitigating adverse affects. Applicable for outsourced processes also. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

8.2 Emergency Preparedness and Response:
Organization shall respond in the event of death and serious injuries. Review plan periodically. Revise plan for its preparedness. Test procedures periodically. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

Performance Evaluation
9.0 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Performance Evaluation

9.1 Monitoring, Measurement, Analysis and Evaluation:
Organization shall determine: Need to be monitored and measured. Method for monitoring, measurement, analysis and evaluation. When monitoring and measurement performed. Result of monitoring and measurement shall be analyzed and evaluated, including legal requirements. Keep records. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

9.2 Incident Investigation:
Organization shall document procedure to record, investigate and analyse all incidents: Determine cause/contribution. Identify corrective action. Identify opportunities for preventive action. Investigation shall be in time. Keep records. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

9.3 Internal Audit: Conduct at planned intervals Internal Audit to determine whether RTS MS: Conforms to the planned arrangements, Requirements of this standard and RTS MS established by the organization, Has been effectively implemented and maintained Plan the audit programme considering: Status & importance of the activity/ area, Results of previous audits, Define Audit Criteria, Scope, Frequency and Methodology Auditor not to audit their own work. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

9.4 Management Review: Review at planned interval to ensure its continuing suitability, adequacy and effectiveness. Review to include assessing opportunities for improvements. Review to evaluate need for change in RTS MS, Policy and Objectives. Records of Management Reviews to be maintained. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

9.4 Management Review: Shall include information on: Audit results
Interested party feedback Process performance and conformity Status of preventive and corrective actions Follow up on actions of previous management reviews Planned changes that could affect RTS MS Recommendations for improvement Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

10 Prepare slides for the appendix in the event that more details or supplemental slides are needed. The appendix is also useful if the presentation is distributed later. Improvement

10.1 Non-conformity and Corrective Actions:
Organization shall: React on the non-conformity Take action on control & consequences. Actions to eliminate the cause on NC Implement the action needed. Review the effectiveness of corrective action taken. Make necessary changes in RTS MS. Keep records. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

10.2 Continual Improvement:
Organization shall continually improve the suitability, adequacy and effectiveness of the RTS MS. Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

Internal Audit Requirements
URSME/Rev. 03

Audit Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which agreed criteria are fulfilled. (ISO9000 : 2000) (ISO 19011:2002) URSME/Rev. 03

Objectivity of Auditing
AUDIT CRITERIA AUDIT EVIDENCE AUDIT FINDINGS Improvement Conformity Non-Conformity Major Minor AUDIT CONCLUSION RECOMMENDATION FOR CERTIFICATION RECOMMENDATION FOR RE-AUDIT URSME/Rev. 03

First Party Audits 1st First Party (Internal) Audits are
carried out by trained Internal Auditors against the organisation’s own management system. URSME/Rev. 03

Second Party Audits 2nd Second Party Audits are carried out by the Customer on the Organisation. The audit is based on the requirements of the contract or potential contract. URSME/Rev. 03

Third Party Audits 3rd Third Party Audits are carried out by an independent organisation against the requirements of a recognised standard. URSME/Rev. 03

Audit Strategies Horizontal Audits Vertical Audits Random Audit
URSME/Rev. 03

.C Audit Strategies B A = Horizontal audit B = Vertical audit
CONTRACTS A DESIGN A .C PURCHASING A MANUFACTURE A QA TEST A A = Horizontal audit B = Vertical audit C = Random audit URSME/Rev. 03

Methods & Techniques FORWARD TRACE BACKWARDS TRACE RECEIVE GOODS
INSPECT STORES BACKWARDS TRACE URSME/Rev. 03

Audit Preparation Two main stages Document Review On Site Audit
URSME/Rev. 03

Audit Preparation The Documentation Review
(Can be carried out on site) Review the suppliers documented RTS management system to establish if it meets the requirements of the standard. URSME/Rev. 03

Management System Assessment
Generate an Audit Plan Based on the identified processes Starts with top management and the setting of objectives Generate an Audit Checklist Should follow the logical process flow Show inputs and outputs from the processes The main part of the audit is to establish if the procedures have been implemented. Auditors need to review each process against the procedure or plan URSME/Rev. 03

Audit Preparation The Audit Checklist Purpose:
To assist in keeping the audit on track To assist with time management To provide a structured approach to the audit To provide evidence of a full system audit URSME/Rev. 03

The Audit Process Key points
- Talk to staff in a polite and professional manner. - Do not wander around a company unaccompanied - Do not give opinions - Take clear and precise notes - Do not be argumentative or confrontational. URSME/Rev. 03 URSME/Rev. 03

Phases and steps of the Audit Interview
1. Getting acquainted 6. Concluding remarks 2. Defining aims of interview 5. Next steps 3. Interviewing techniques and active listening 4. Handling resistance URSME/Rev. 03

The Audit Process Questioning Techniques Record information
Open/Closed questions Observing and listening Double questions Answering your own question Record information (Audit Evidence) URSME/Rev. 03

Who, What, Why, When, Where, How &
The Audit Process Communication An Audit consists of a number of interviews. Every interview consists of the transfer of information between two people. Who, What, Why, When, Where, How & Show Me URSME/Rev. 03

You cannot tell an organisation how to run their business
The Audit Process DO NOT GIVE OPINIONS You cannot tell an organisation how to run their business URSME/Rev. 03

The audit process should be a
WIN-WIN process URSME/Rev. 03 URSME/Rev. 03

Communication Body Language Facial Expression Look of Horror
The Audit Process Communication Body Language Facial Expression Look of Horror Sharp intake of breath URSME/Rev. 03

The Audit Process Verification of Corrective Action must include an evaluation of the EFFECTIVENESS of the corrective action HAS THE ROOT CAUSE BEEN IDENTIFIED AND CORRECTED URSME/Rev. 03

Report Writing When writing a nonconformity report it must be: Factual
Value adding It should not be: Trivial Of no benefit URSME/Rev. 03

A process for adding value to the management system.
Report Writing Observations/Opportunity for Improvement A process for adding value to the management system. Identifying potential weaknesses in the system. URSME/Rev. 03

The activity that the company failed to comply with
Report Writing A Nonconformity Report should contain The Audit Evidence The activity that the company failed to comply with The ISO clause number Category of Nonconformity The area audited Name of Auditor and Auditee URSME/Rev. 03

URS Your Business Partner In Progress
Thanks… URS Your Business Partner In Progress The following slides show several examples of timelines using SmartArt graphics. Include a timeline for the project, clearly marking milestones, important dates, and highlight where the project is now.

ISO 39001:2012 Road Traffic Safety (RTS) Management System

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ISO 39001:2012 Road Traffic Safety (RTS) Management System

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