1. Introduction to case method session – 1 CMPCR – 3 SKS
Dr. Ir. Ratna L. Nugroho, MM.
Prepared By:

2. An intro…
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3. What is a case method ? Harvard perspective
A brief history
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4. A case method = Socratic method ? Stanford perspective
A brief history
Socratic method
A relevant framework for actively engaging students with the critical thinking process.
1. The Socratic method uses questions to examine the values, principles, and beliefs of students.
2. The Socratic method focuses on moral education, on how one ought to live.
3. The Socratic method demands a classroom environment characterized by “productive discomfort.”
4. The Socratic method is better used to demonstrate complexity, difficulty, and uncertainty than at eliciting facts about the world.
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5. What is a case method ? Harvard perspective
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6. What is a case method ? Keio perspective
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7. What is a case method ? SBM ITB perspective
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8. Who is it about? MM Tel - U ? A brief history 8
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9. Who is it about? MM Tel - U ? A brief history
Pada awal pendirian, MBA-Bandung mengadopsi secara penuh schooling system dari Asian Institute of Management (AIM) Philippines, yang dikenal dengan sebutan Harvard Business School of Asia.
A brief history
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10. Where did it happen ? Harvard perspective
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11. How did it happen ? Harvard perspective
you are the conductor of a train that has lost its brakes and you have to make the choice to either kill five workers on the tracks of an alternate route, or risk killing all 300 passengers on the train
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12. Sumber: http://fundersandfounders.com/aha-moments-for-entrepreneurs12

13. When did it happen ? UC Santa Barbara perspective
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14. When did it happen ? UC Santa Barbara perspective
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15. Why did it happen ? KEIO bs perspective
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16. Why did it happen ? iEse bs perspective
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17. How does it work ? Harvard perspective
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18. How to prepare in-class discussion ? UCSB perspective
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19. Read on ….. And discuss …..
Managers hope they'll never have to deal with employee drug abuse, but the fact is that it does happen.
In this case, Amber, an administrative assistant started out well, but began to adopt strange and inconsistent behavior. Her work was maintained pretty well, but she began arriving late and calling in sick often, especially right around the time she got paid. She began borrowing and failing to repay money, and then started showing a short temper on the phone with customers.
After being found in the ladies room sniffing white powder, she was confronted about a cocaine problem, and reacted by quitting immediately, leaving a hole in the organization for months before a replacement could be found and replaced. Experts believe the employer's actions were wrong, waiting too long to confront Amber, and focusing on accusations instead of criticizing behavior directly related to work, such as lateness and rudeness to clients. They also point out that Amber should have been sent in for a drug test before being outright accused of using cocaine, opening up the opportunity for rehabilitation instead of a severed tie.
Accused of using cocaine, an administrative assistant storms out of the office for good. Was there a better way to handle the situation?
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20. Read on ….. And discuss …..
Family businesses typically have the luxury of passing the torch down to children after parents retire, but in some cases, there are no candidates, or the candidates may not be right for the role. This presents a challenge when it's time to find a successor, especially if existing employees have assumed that top level promotions would come from within the family.
So the Carlson companies had to put in great effort to find a replacement, looking both internally and outside of the company, ultimately finding an internal candidate who would work well with the family but also offered plenty of experience as an executive in different industries.
According to Beverly Behan of Hay's Group, Carlson should be commended for not only making the right decision in not hiring the heir apparent, but for handling the job search in a calm, effective way.
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21. Read on ….. And discuss …..
Stephanie is wrapping up her junior year of college and beginning her search for a summer job. Stephanie has great grades, previous work experience, and considers herself to be charismatic and articulate in interviews. On paper and in person, she would be a great employee!
However, there’s one big problem. Stephanie does not go to school in her home state, and since summer break only lasts three months, she (like many other out-of-state college students) needs to find an employer who will hire her despite the fact that she will be returning to school in the fall.
After months of searching, Stephanie finds a dream job working as an Outreach Intern for a local non-profit, applies, and is asked to interview. The interview goes extremely well, and Stephanie is hired on the spot! As she is considering the offer, she notices that the organization uncompromisingly requires interns to work for a minimum of 6 months. She knows that she will be leaving the state to go back to school in the fall, so she either has to settle for a minimum-wage job that won’t build her resume (something that will be crucial when she graduates in a years’ time), or she has to lie by omission to this employer.
 In this job market, Stephanie’s find is rare and a perfect jumping off point for her future career. Her parents tell her that this is too good of an opportunity to pass up, and that a little white lie will do more good than harm. Stephanie is inclined to agree as she sees her classmates struggling to find work, and she rationalizes that as soon as she has to leave, an equally deserving candidate could be hired to fill her place.
What should Stephanie do? Should she turn down the offer that she worked so hard to get and clearly deserves, but remain fully honest in doing so? Or, should she imply that she can work for the required 6 months, but simply tell her boss that she is quitting when she has to go back to school?
Stephanie must make a difficult decision about whether or not to be honest with a future employer in order to be hired.
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22. Read on ….. And discuss …..
Jack is a fixture of the neighborhood right outside the gates of a large, urban university. Homeless for the past 13 years, Jack carries all of his belongings in a shopping cart, to which he also hitches his faithful dog, Rufus. Every day, Jack takes up a position outside the fast food joint across the street from the campus, where he solicits passersby for change.
Most nights, he sleeps in a nearby parking lot, but when it gets really cold, he has been known to sneak into the campus library and labs to keep warm. A veteran of the Gulf War, Jack obviously has his demons, and he can sometimes be seen drowning them in a bottle of wine half-concealed in a brown paper bag.
As a freshman at the university, Mandy encounters Jack in the second week she is on campus, when she goes off campus with fellow members of the water polo team for a late night snack. When she sees his cardboard sign— "Homeless Vet. Please Help"— Mandy throws a few quarters into the paper cup he holds out.
"Don't give him money," Jocelyn, a junior teammate warns her. "He'll just spend it on alcohol."
"If everybody would stop giving these freeloaders a handout, they would go hang out somewhere else," adds Ella. "They're scary."
"Oh, Jack's harmless," Meg, a senior, chimes in. "I give him something when I can."
"You just do that to salve your conscience," Jordan says. "Giving money to individual panhandlers doesn't do anything about the root causes of poverty in this country. You should join Students Act Against Homelessness if you really want to make a difference.“
Do you think students have a responsibility to help the homeless? If so, should they give money to anyone who asks? Should they buy food for the panhandlers instead? Should they not give to individuals but make donations to charities instead? What can students do about the root causes of homelessness?
A freshman must decide whether to give money to a homeless neighbor.
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23. Additional explanations (1)
Harvard Business School (HBS): "Inside the Case Method", Part 1 of 2
Harvard Business School (HBS): "Inside the Case Method", Part 2 of 2
Asian Institute of Management (AIM) : Case Method by Prof. Roman
Harvard Business School (HBS): "Inside the Case Method", The Entrepreneurial Manager
HBS case method in action 23

24. Additional explanations (2)
The HBS Case Method: View Points in the Classroom
The case method: make your classroom come alive
aim w sycyip graduate school of business
Perspectives on the Case Method 24

25. Terimakasih