1. Windows 8 Windows reimagined Follow us on social media

2. Lesson Roadmap 1 2 3 4 Identify the key product features of Windows 8
By the end of this module, you will be able to: 1
Identify the key product features of Windows 8 2
Explain how Windows 8 improves upon Windows 7 3
Position the benefits of Dell & Windows 8 to customers 4
Recognize potential CE opportunities

3. Identify key product features
Windows 8
Identify key product features
Windows 7, only better
Built upon Windows 7, with a new look and design
A modern platform that supports new generations of hardware
Designed for both handheld devices and PCs
Touch-optimized, but supports both touch and mouse/keyboard inputs
Completely yours: the things you care about are on Start screen and you decide how to organize and group items
Want to view the traditional desktop view? It’s as simple as clicking/touching the Desktop tile.

4. Identify key product features
Windows 8
Identify key product features
Start screen
The Start screen replaces the Start menu from previous versions of Windows.
The new interface is smooth and intuitive.
You have instant access to your people, apps, and stuff.
Spend less time searching and more time doing.

5. Identify key product features
Windows 8
Identify key product features
Tiles
Tiles are brimming with content: music, videos. people, Internet Explorer, and more
Stay on top of things: live tiles change and update in real time
Access via touch (if you have a touch-capable device) or keyboard and mouse
It’s as easy as touching or clicking the tile and the app and all the content contained therein appears. Note that there is a link to the movies marketplace in the Windows Store, which is an example of apps working together.
Activity: if you have a demo system with Windows 8, click on an app and demonstrate what the process is like.

6. Identify key product features
Windows 8
Identify key product features
Apps: The heart of Windows 8
There are built-in apps for the things you do most, including:
Calendaring
Social networking
Sharing photos
Apps can work together with services you already have.
For example: You can you can select a picture from a photo album and it to one of your contacts using the mail app without ever leaving the photo album.
Microsoft will include 20 preloaded apps, though customers can add and edit other apps to their liking. The preloaded apps are:
Dell will offer apps as well. They are:
Dell App Preloads
McAfee (Inspiron Only)
Mail
Windows 8 Getting Started Tile
Calendar
My Dell & Dell Backup & Recovery
IE10
Dell Shop S&P App
Windows Store
eBay (Inspiron), Amazon, Kindle
Bing
Amazon Taskbar App
News
eBay Desktop Icon (Inspiron)
People
Retail Registration
Photos
Cirrus
Maps
Dell Hardware Enablement
SkyDrive
Skype for Metro
Sports
Absolute Data Protection (Ultrabooks)
Messaging
CyberLink Media Suite
Video
NetReady Metro App (digital delivery)
Music
Optional & Upsell
Travel
Office Upsells, Adobe PEPE & Acrobat
Desktop
LoJack, Sensible Vision, Digital Persona
Weather
McAfee
XBOX Live Games
Dell Commercial Software
Camera
DDPA, DFEP, DCSU
Finance

7. Identify key product features
Windows 8
Identify key product features
The Desktop
The Desktop features the “traditional” applications you are used to from previous versions of Windows (like settings, Microsoft Office, Paint, and more).
Think of Desktop as one of the many apps you can run in Windows 8.
You can view and manage your settings, devices, and other features.

8. Identify key product features
Windows 8
Identify key product features
Charms
Windows 8 includes a quick-reference menu (charms) for quick-access to commonly-used features.
The Charms bar includes:
Search
Share
Start screen
Devices
Settings
When you access the Charms bar, a separate overlay appears near the bottom left of the screen. This non-interactive interface provides the time, date, and notification icons for the network and the battery state (on a portable device).

9. Identify key product features
Windows 8
Identify key product features
Cloud-connected
Sign in with your Microsoft account, and your Windows 8 device comes to life with everything that makes Windows yours, including your personalized settings.
You can access documents from anywhere* with the SkyDrive app.
Your mail, calendar, and other people apps stay 100% in sync across all of your Windows devices.
*Requires Internet connection

10. Identify key product features
Windows 8
Identify key product features
Windows Store
The new Windows Store provides global apps to help you work more efficiently
It also offers the latest game and entertainment apps
Best of all: Buy/download an app once and you can use it on up to 5 Windows 8 devices (PC)
There will be a Dell store within the Windows store where customers can purchase assorted apps and software.

11. Identify key product features
Windows 8
Identify key product features
Internet Explorer 10
IE10 provides an edge-to-edge experience that’s incredibly fast
Offered in two versions:
Touch-optimized
Desktop version (keyboard and mouse)
This is the first browser to have Do Not Track “on” by default, which gives you more choice and control over your privacy
IE 10 features a touch-friendly and power-optimized integrated Adobe Flash Player.

12. Describe key selling points
Windows 8
Describe key selling points
Review
Windows 8 key selling points:
Start screen (new UI)
Tiles
Apps
Cloud-connected
Windows Store
Internet Explorer 10
Windows 8 is like Windows 7, only better:
Modern platform that supports new generations of hardware and is designed for both handheld devices and PCs
Touch-optimized, but supports both touch & mouse/keyboard inputs
A new look & design that is completely yours: you decide how to organize and group items

13. Explain how Windows 8 improves upon Windows 7
Great experience
You’ll get a familiar and intuitive interface on all form factors –whether you use a touch screen or keyboard/mouse.
Windows 8 automatically supports a wide range of plug-and-play devices (like printers, cameras, media players, displays).
Windows 8 requires less memory than prior versions.

14. Explain how Windows 8 improves upon Windows 7
Built on a solid foundation
Windows 8 has the flexibility to meet your needs. It is fast, compatible and protected.
It also has more for power users. Windows 8 improves on the features they use most often, such as:
File Management
Task Manager
Multiple monitor setups
Enhanced desktop

15. Explain how Windows 8 improves upon Windows 7
Touch
Windows 8 is optimized for touch-first experience. The ideal way to interact is using touch-based gestures on a multi-touch display.
Windows 8 responds to the user’s touch naturally.
Use actions like “tap” to access and “slide” to move from app to app, while still receiving the benefits of a full PC operating system.

16. Explain how Windows 8 improves upon Windows 7
Windows RT
Windows RT is the mobile version of Windows 8, designed for tablets and mobile phones. The look and feel of the Windows RT UI is the same as Windows 8.
Note that Windows RT is a separate OS for mobile devices. Windows RT will not support legacy apps - this feature is only available on Windows 8.
Windows RT runs on ARM processors, and delivers ultra-portability – plus many of the other benefits of Windows 8.

17. Explain how Windows 8 improves upon Windows 7
Built for business
Windows To Go lets IT admins deploy Windows 8 to USB keys, so users can carry their entire Windows experience wherever they go, on any device.
New security features like Trusted Boot, Measured Boot, and built-in malware resistance make Windows 8 secure right from startup.
Enhancements to BitLocker and AppLocker will keep data safe without interrupting worker productivity.
People want to use the same device to connect to work and personal files.
Enhanced end-to-end security
More information:
BitLocker drive encryption
Helps protect corporate data on mobile PCs that include a TPM chip. On Windows 8 Professional and Windows 8 Enterprise editions, BitLocker now encrypts hard drives more quickly, helping to keep data safe without significantly interrupting worker productivity.
AppLocker
Allows IT administrators to specify which apps are allowed to run on employees’ PCs. This helps prevent unapproved or potentially harmful apps from running on the network.
Trusted Boot
Helps protect the end-to-end boot process and virtually eliminates the possibility for malware to hijack the boot process or hide from anti- malware software.
Measured Boot
Validates, signs, and stores boot information in the Trusted Platform Module (TPM) chip. This enables a remote service to validate a computer’s integrity.

18. Explain how Windows 8 improves upon Windows 7
Built for business
New and improved features allow employees to use their Windows 8 devices:
On-site with a customer
While waiting for a flight
When working from home/the office.
Built-in mobile broadband:
Adds support for 3G and 4G*, enabling business users on-the-go to connect to the Internet.
As mobile users move between locations, Windows 8 automatically uses Wi-Fi hotspots, if they’re available.
DirectAccess:
Remote users can access resources inside of a corporate network more securely and seamlessly without having to launch a separate virtual private network (VPN) connection.
SmartScreen:
Helps protect users from malicious sites and software on the Internet. When enabled, SmartScreen checks the reputation of any new app or website, keeping users safe, no matter what web browser they are using.
* Note: 3G and 4G are only supported if said hardware is installed on the system/device.

19. Explain how Windows 8 improves upon Windows 7
Review
Features
Windows 7
Windows 8
Touch optimization
Not optimized
Optimized (multi-touch)
User Interface
Traditional Desktop
Start screen with new UI, with traditional Desktop available
App Store
N/A
Included (requires Microsoft account/log-in)
Cloud support
3rd party required
Native to OS (required for tablets/convertibles)
Internet Explorer
IE9
IE10 touch & non-touch
Security
BitLocker and AppLocker
BitLocker and AppLocker (improved)
Trusted Boot
Measured Boot
Built-in malware resistance
Windows 8 offers your customers more features than Windows 7, including:
Touch optimization
New interface
App store
Native cloud support
Internet Explorer 10
Increased security

20. Position the benefits of Dell & Windows 8 to customers
Target customers: mobile users
Home users
On-the-go workers
Businesses
Home users
Windows 8 has been reimagined to focus on your
life. It’s smooth, intuitive, and gives you instant access to your people, apps, and stuff. So you spend less time searching and more time doing.

21. Position the benefits of Dell & Windows 8 to customers
Target customers: mobile users
Home users
On-the-go workers
Businesses
Working on-the-go
It’s cloud-connected so you can access your photos, documents, and settings on any Windows 8 device.

22. Position the benefits of Dell & Windows 8 to customers
Target customers: mobile users
Home users
On-the-go workers
Businesses
Business
You want to connect to work files and personal files, all from the same device. Your IT department wants to deploy the same apps everywhere. Windows 8 allows you to do this.

23. Position the benefits of Dell & Windows 8 to customers
Why Dell & Windows 8? - Consumer
Innovative products that integrate touch
XPS 12
XPS One 27
XPS 10

24. Position the benefits of Dell & Windows 8 to customers
Why Dell & Windows 8? - Consumer
Innovative products that integrate touch
Broad range of consumer products supporting Windows 8 / Windows RT
Alienware
M14x
M17x
M18x
X51
Aurora
Inspiron
Inspiron R laptops
Inspiron 14z
Inspiron 15z
Inspiron 14
Inspiron 15
Inspiron One 20
Inspiron One 23
Inspiron 660
Inspiron 660s
XPS
XPS 12
XPS 13
XPS 14
XPS 15
XPS One 27
XPS 8500
NOTES:
Inspiron and XPS will offer only Windows 8 at launch, though XPS will continue with limited Windows 7 offerings for commercial channels.
Alienware and Vostro will continue to offer Windows 7 (Home Basic, Home Premium, Professional and Ultimate).
Windows 7 Starter will EOL on all platforms once Windows 8 launches.

25. Position the benefits of Dell & Windows 8 to customers
Why Dell & Windows 8? - Consumer
Innovative products that integrate touch
Broad range of consumer products supporting Windows 8 / Windows RT
Training resources to help in learning the new operating system
Dell | Getting Started with Windows 8
Feature:
App that can help customers become comfortable with Windows 8.
Benefit:
Helps customers get through the first 1-2 hours of usage of Windows 8. It includes details like how to access the Start menu, how to use charms, etc.

26. Position the benefits of Dell & Windows 8 to customers
Why Dell & Windows 8? - Business
Enable your organization to scale
Dell can help match the right device to the right user with our comprehensive product portfolio and our award winning services.
Easy transition
You can install Windows 8 on the same hardware that powers Windows Vista and Windows 7.
Vostro
3360
3460
3560
2420
2520
470
270s
270
OptiPlex
3010
7010
9010
9010 AIO
Latitude
ST tablet
E5x30 series
E6x30 series
E6430u
Precision
M4700
M6700
T1650
These systems offer Windows 8 as an option, but will continue to offer/support Windows 7 Home Basic, Home Premium, Professional and Ultimate.
Focus areas
Dell offers products and services to help customers business migrate away from Windows XP (discussed next).
Be a trusted advisor with customers, regardless of whether or not they are migrating to Windows 8.
* Windows 7 Starter will EOL for all platforms when Windows 8 launches

27. Position the benefits of Dell & Windows 8 to customers
Why Dell & Windows 8? - Business
Deliver faster and more efficient results that:
Reduce complexity and time
Drive down deployment costs
Dell’s depth of services and experience can remove complexity and reduce migration times and costs.
Application remediation can be a roadblock to OS migration. Dell has a library of 95 million executable files that can help identify and rationalize which applications to migrate.
Dell’s Application Compatibility Factory has 200+ people for testing and remediation.
* Windows 7 Starter will EOL for all platforms when Windows 8 launches

28. Position the benefits of Dell & Windows 8 to customers
Why Dell & Windows 8? - Business
Maximize workforce productivity
Efficient connectivity
Security
BYOD
Dell SonicWALL & SecureWorks and Windows 8’s more secure foundation provide everything you need, from consulting to threat management.
Allow more people to be better connected from more places in a faster, more efficient way with PocketCloud.
Leverage Dell’s Bring Your Own Device Services to enable your employees to work securely from any device at the office or on the road.
* Windows 7 Starter will EOL for all platforms when Windows 8 launches

29. Position the benefits of Dell & Windows 8 to customers
Review
Windows 8 was designed to meet the primary needs of today’s users.
Discuss: How would you position the features of the Windows 8 to meet these customer needs?
Needs
Features to position
Access anywhere
Cloud support
Any device
Native touch and keyboard/mouse support
Productivity
All the apps you need, via the Windows Store
Web surfing
IE 10

30. Recognize potential CE opportunities
Windows 8
Recognize potential CE opportunities
Know your versions
Microsoft will offer two 64-bit only versions of Windows 8 for the PC:
Windows 8
Windows 8 Pro
The chart to the right shows the naming transition from Windows 7 to Windows 8
Windows 7
Windows 8
Starter
Home Basic 32/64-bit
Home Premium 32/64-bit
Professional 32/64-bit
Windows 8 Pro
Ultimate 32/64-bit

31. Recognize potential CE opportunities
Windows 8
Recognize potential CE opportunities
“I ordered the incorrect version!”
If the wrong version was ordered, your customer has only three options:
Request a return with Dell Customer Care.
For additional cost, use the Add Feature function in Windows 8 to move between editions.
Reinstall using the Windows 8 media (disk or USB key).
Note: This will be a clean install and all old data will be moved to the Windows.old folder and not migrated. This is not a good experience for the customer.
Dell’s OS image contains both Windows 8 and Windows 8 Pro.
When the system first boots, it will install the Windows 8 version that matches the order SKU. It will also lock the other version.
Avoid a bad CE for customers, yourself, and Dell. Always include the correct version of Windows 8 on the order.

32. Recognize potential CE opportunities
Windows 8
Recognize potential CE opportunities
“… but I don’t have a touch device”
Key product features
Direct-touch screen
Multi-position, articulating stand
Multi-touch interface (supports up to 10-finger touch)
Edge-to-edge swiping
Integrated:
Camera
Microphone & speakers
Wired hub
G/Ethernet
HDMI
USB 3.0 connections
Dell S2340T touch monitor:
23-inch touchscreen for customization of Windows 8 tiles and apps
Edge-to-edge swiping and multi-touch allow for a highly- interactive experience
Articulating stand (see right) maximizes comfort while swiping
Designed for both home and professional users

33. Recognize potential CE opportunities
Windows 8
Recognize potential CE opportunities
“… but I don’t have a touch device”
Dell wireless touchpad:
You can still enjoy the Windows 8 functionality like multi-touch and swiping without a touch monitor
Slim-line, modern design that complements contemporary work areas
Key product features
Wireless
Edge-to-edge swiping
Precision clicking
Multi-touch capability
Large touch surface
Same design as Dell KM713 wireless keyboard & mouse

34. Recognize potential CE opportunities
Windows 8
Recognize potential CE opportunities
Review
Give your customer the best possible Windows 8 buying experience by following these best practices.
CE opportunities:
Know the versions of Windows 8 and which apps are included by Microsoft and Dell
Always include the version of Windows 8 on the order
Position a Dell touch display or touchpad if your customer wants to fully experience Windows 8

35. Lesson Review Key features CE Opportunities Windows 8
Start screen
Tiles
Apps
Desktop
Charms
Cloud-connected
Windows Store
Internet Explorer 10
Key selling points
A great experience, regardless of form factor
Touch optimization
Windows RT
Added features built for businesses
Target customers
Home users
Workers on-the-go
Business users
CE Opportunities
Two versions: Windows 8 and Windows 8 Professional
Make sure you order the correct version
Options if no touch device:
S2340T Monitor
Dell Wireless Touchpad

36. Social media Facebook Twitter Dell Community
Windows 8
Social media
Facebook
Unique Dell product content & forums
For more great resources, follow us on social media!
Twitter
Share Dell product knowledge & answer questions globally
Dell Community
Sales training content & a forum for posting product-related questions, thoughts & ideas

37. Revision history Windows 8 product training Requestor
Global Commercial Sales
Training & Development
Owner
Jonathan Kersten Liam P Byrne
Date
Aug 2012
Changes
Reviewed by
Holly Waldren
Lourdes Valdez Faith Chenault
Approved by