1. Welcome to CNY Works! Office Hours: Monday-Friday 8:00am – 5:00pm
Tuesdays 8:00am – 8:00pm
960 James Street
Syracuse, NY 13203
Phone (315)
CNY Works and the NYS Department of Labor.

2. General Policies Did you park in the correct location?
Free parking available in front and rear of building! Please park in designated parking areas.
Please silence all cell phones.
For your convenience, use the Communication Cubby in the main hallway.
Please check in at the front desk each time you visit CNY Works.
A staff person will direct you to and from services. Thanks for your cooperation!

3. Emergency Evacuation
In case of an emergency, please use the nearest emergency exit.
Emergency exits are located at both front and rear of building:
- through the main lobby toward the main entrance corridor (James street exit).
- to the left of the reception desks and down the stairs (turn right).

4. We will help you to help yourself.
Our Goal
CNY Works goal:
To assist you to make positive changes in your life by interacting with all of our services and dedicated staff.
We will help you to help yourself.
Signed, CNY Works Staff

5. CNY Works Provides… Job search support
Individual employment plan development
Current labor market information
Information on training assistance
Job referrals
Specialized resources for customers requiring bilingual assistance
All services are free to you!

6. Please do not use cell phones.
Resource Room Find career information to make choices about your future
No appointments necessary
Computers, printers, copier, fax, phones
Free internet access for Job Search Only
Résumé writing software
Staff support
Lists of job opportunities (Website)
Lists of Civil Service Exams and Typing Tests
Adaptive computer equipment and software to assist persons with disabilities
Information about Community resources
Free postage for up to 5 resumes per day
Please do not use cell phones.

7. On-Site Workshops Workshops provide current information to help you with your job search!
Orientation
Interviewing Skills
Résumé Overview
Résumé Express
Walk-In Résumé Review
Job Search Forum
Over 40 & Hired
Tackle Your Debt/Budget Basics
Jumpstart Your Job Search
Career Planning
On the Job Training
Intro to Google Docs
Customer Service
Transferable Skills
Career Navigator
Advanced Résumé

8. Computer Classes Beginner & intermediate levels
Morning or afternoon sessions
Teacher-directed lessons and practical experience
Small classes
Individual attention
Certificate when successfully completing the course

9. FLOW of Computer Classes
Keyboarding
PC Literacy 1
PowerPoint
Word 2
Access
Excel 2
Word 1
Excel 1
PC Literacy 2

10. How to Register for Classes and Workshops
Ask your Career advisor or
your requests to:
Include the following:
Your name and phone number
Last 4 numbers of your Social Security Number
Names of workshops/classes you want to attend

11. Veterans Services
We provide services to our Veteran community throughout Onondaga County. These services include referrals to local supports that help meet your employment goals. .
Referrals to federal, state and local Veterans Service Agencies/Organizations .
Protecting and preserving your DD
Referrals to NY State Division of Veterans Affairs for State Benefits

12. Disability Resource Coordinator
Facilitates services to persons with disabilities. These services include referrals to local supports that help meet your employment goals such as:
Social Security Work Incentives
Benefits Advisement
Medicaid Buy-In Program
Ticket to Work Program
To request accommodations
Please talk with your Career Advisor.

13. On the Job Training (OJT) GIVING you the competitive edge
Did you find a job you’d like to do, but aren’t qualified?
OJT can help.
Is the employer willing to train you?
They can get reimbursed for training costs.
You get a full paycheck!
CNY Works pays part of your wages.
1. You must apply with CNY Works first.
2. Your plan must be approved.
If you are interested…
Ask for the OJT flyer for contact information

14. The Internet An important tool in your job search!
Most employers are using the internet to post jobs and to accept applications & resumes:
79% of employers conduct an online search of applicants.
85% of hiring managers use social networking sites like LinkedIn to look for potential candidates.
77% of job seekers use mobile apps to search for jobs.
35.5% of jobs are filled from job boards or corporate career sites.
68% of available jobs are never posted online.
Lesson…The internet is an important tool but it is not the only tool in your toolbox!

15. Recommended Websites O*Net Online (www.onetonline.org)
Occupational information
Job growth data
Salary information
JobZone (
Explore careers
Assess your skills and interests

16. What Are Transferable Skills?
Skills and abilities that you can apply to new employment in a different career field.
Transferable skills are good for:
Cover letter: Getting the reader’s attention.
Résumé: Providing detail about your skills.
Interview: Explaining how your skills can benefit the employer.

17. Visit Cnyworks.com Find out more about the services we offer.
Calendar for Workshops & Computer Classes.
List of current Job Openings.
List of Top Local Employers and Placement Agencies.
Current Job Fairs & Recruitments.
Follow us on Facebook, Twitter and LinkedIn.

18. Good Luck!
Now lets start making those positive changes!!! *Please have Registration form completed. (Print from Cnyworks.com)
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