1. 2017 NCSU Computer Science Graduate Student Orientation
NCSU and Computer Science Carlos Benavente –

2. NCSU IT groups - WHO IS WHO?

3. NCSU IT Groups - Who is Who?
CSC IT – Computer Science IT: (EB2 2201)
ITECS – College of Engineering IT:
OIT – NCSU Office of Information Technology:
For “personal” computing support:
OIT’s West Dunn HelpDesk Walk-in
ITECS Centennial HelpDesk
1002 Engineering Building I;
If you don’t the correct group, it may take a few days before someone gets to you
VCL is a remote access service to reserve a computer with a desired set of apps and remotely access it over the internet. VCL is powered by Apache software foundation project

4. “My Computer Doesn’t Work”
Reporting Issues
Read logs and manuals first
When submitting Help tickets:
Use your university account:
Personal or Departmental-owned computer?
Physical location
Computer Number/TAG
What OS
Error Messages
Things you have tried
“My Computer Doesn’t Work”
Is not very helpful

5. RULES AND POLICIES

6. Two Factor Authentication @ NCSU
All faculty, staff, student employees, and no-pay employees/retirees will have to enroll by October 31, 2017
Google 2FA
Shibboleth Duo
Also enable UIA (User Identification & Authentication)
More about 2FA:

7. RULES/POLICIES
Antivirus & Malware: ALL computers on the NCSU network MUST have it (
OS security patches: Apply/schedule them regularly
Local OS Firewalls: Enable them! NCSU network is open and no excuses to stay vulnerable
User Authentication: force users to authenticate/login
HD encryption: enable it if necessary
Keep centrally-managed computers ON
OS Installation: contact for installation/distribution of licensed OS and/or consultation about centrally-managed vs stand-alone solutions

8. RULES/POLICIES (continuation)
DO NOT transfer a department-owned computer that was assigned to you to another student or group without prior consultation/notification with CSC IT and advisor
Engaged in a project that deals with sensitive data (purple, red, yellow) or “potentially concerning” malware/cybersecurity project? CONTACT US at to assist with identifying and implementing security controls.
What the heck does PURPLE, RED, YELLOW mean? Check:

9. RULES/POLICIES (continuation)
Clickwrap Agreements: Do not install software on department equipment that requires you to click “I AGREE” before installing it! Check clickwrap approved list 1st at
Unnecessary services: Do not install: Web/FTP services or P2P applications on your RA/TA workstation.
DO NOT store sensitive data on non-approved cloud services. Visit
NCSU monitors network
Clickwrap agreement requires “I agree” or “I accept”. These are legal contracts and subject to University contracting policy. Only those with authority can accept such contracts:
NCSU Software Licensing Management
P2P: peer to peer computing. Examples: BitTorrent, Kazaa

10. RULES/POLICIES (continuation)
PHISHING: Don’t feed the PHISH!
NCSU will never ask you to provide your password.
Dual Boot: Not allowed on departmental desktops
No Piracy: software, music, videos, movies…
All violators will be reported to Dean of Students.
All TAs/RAs will have their Advisors notified.
The DGP is made aware of all infractions
Violations of usage policies will result in appropriate disciplinary action up to dismissal from the program.
MPAA: Motion Picture Association of America – copyright
RIAA: Recording Industry Association of America

11. RULES/POLICIES (continuation)
University Computer Use Regulation:

12. The BASICS – Computing Account & File Space/Storage

13. University Computing Accounts
Unity Account or Unity ID
It is a unique ID. Example: cabenave
Unity Password – UIA (User Identification and Authentication)
Address:
(example:
Student ID # or Campus ID #

14. What happens To Unity Accts after graduation?
Students who graduate with a degree retain access to Google and MyPack portal
All other access: Kerberos (AFS), AD Wolftech are disabled soon after graduation (1 month).

15. University File System/Storage
AFS: Andrew File System (distributed file system)
2GB
/afs/unity/users/a-z/UnityID/
/afs/unity/users/a-z/UnityID/www/
(www4 Web tool to setup this)
Only HTML supported
NCSU-Drive: 5GB
SMB, CIFS connection
Google Drive: Unlimited
AFS and NCSU Drive are not accessible via the Web. You will need to map a drive on your computer in order to connect to AFS or NCSU-Drive

16. Additional File Storage Through Engineering
Personal file space (per request basis only):
To request:
2GB
Non-Web path: /afs/eos/lockers/people/a-z/UnityID/private
Web path: /afs/eos/lockers/people/a-z/UnityID/www
Web address:
PHP enabled
MySQL services if needed
Research Group file space (per request basis only): Faculty/advisor can request more file share space for Web and Non-Web via :

17. How do I get to AFS?
Access to AFS is possible from centrally managed machines (Realm RedHat, Windows AD, Mac OS X Casper) available in labs and remote servers
Third party clients:
Putty, WinSCP, ExpanDrive, or other FTP client that supports SFTP Protocol.
Available remote hosts to connect to AFS:
remote.eos.ncsu.edu: COE “shared” remote servers not intended to run multiple jobs
ftp.ncsu.edu (SFTP only)
Realm Linux and Windows AD machines are widely used throughout NCSU to unify NCSU’s computing environment. Use your university Unity acct login to access.
Remote.eos.ncsu.edu: can be accessed from home; uses secure, encrypted communication. Please do not run long running jobs that may cause fork bombs

18. The Cloud, Software, Services

19. Cloud Solutions Google Apps @ NC STATE http://google.ncsu.edu
Gmail, Calendar, Drive, Talk, Sites,
YouTube, Photos (formerly Picasa), Maps, Google+.
2-Step Verification is
Unlimited Drive storage
To see storage usage:

20. Cloud Services
AWS Educate:
IBM Student Initiative: (IBM BlueMix)
github.ncsu.edu – available to students and faculty
VCL: NCSU Virtual Computing Lab An On-demand remote access service to reserve a computer with a desired set of applications for yourself.
365 includes PowerPoint, Word, Excel. No Outlook or calendar.

21. Software MS Endpoint(NCSU) - http://www.ncsu.edu/antivirus
More software available at Examples:
MatLab Student Version,
WinSCP, ExpanDrive (COE),
CISCO AnyConnect client for vpn (NCSU)
Microsoft Imagine (formerly DreamSpark – available to CSC enrolled students:
Download for free: Visual Studio, .NET Framework, Visio, Project, Win OS

22. Software (Continuation)
VMWare Academic Program (VMAP) – available to CSC enrolled students:
Download for free: Fusion, Workstation
MS Office 365 – free for students, faculty, & staff
Adobe Creative Cloud: Site license to be used on university owned computers (for faculty, staff, and lab use).

23. Services (continuation)
remote.eos.ncsu.edu has various compilers and applications such us java, fortran, python, MatLab
Velocity – : file transfer service for large files
svn.csc.ncsu.edu: Subversion server for CSC faculty & students. Faculty must submit request. Also available to external users who collaborate with NCSU faculty/researchers.
Virtualization: CSC IT maintains a virtualization cluster for researchers and instructors who do not have the hardware and system administration knowledge.

24. Services (continuation)
High Performance Computing (HPC):
Cluster resources to support research & instruction
recommended for long running jobs (e.g 100+ cores for up to 48 hours)
Advisor/Faculty creates a project with HPC
Advisor/Faculty grants students access
Other CSC Specific Resources:
Faculty-owned servers for research and teaching;
contact your faculty and advisor
Many hosted in CSC server rooms,
Also in VCL

25. PRINTING

26. Printing Department does NOT support personal or coursework printing
For personal or coursework printing use WolfPrint:
Printing on CSC printers:
Contact your faculty or advisor.

27. COMPUTER LABS

28. Computer Labs College of Engineering Labs (EOS Labs)
Computer Science “Teaching” Labs
EB2 1221, EB2 2236, Daniels 200, Daniels 201, Daniels 255
Computer Science Public Labs
EB2 1235
VCL (Virtual Computing Lab)

29. NETWORKING

30. Networking Wireless Three main SSIDs Eduroam (education roaming)
Eduroam (secured), NCSU, and NCSU-guest (web only)
Eduroam (education roaming)
Free & encrypted wireless service
Uses certificate enrollment
Certificate will allow you to securely connect both on NCSU campus and participating institutions worldwide
NCSU SSID - register your device via nomad.ncsu.edu
Wired – CSC registers only university/department owned computers on the wired network.

31. MAILING LISTS

32. Mailing Lists csc-gradstd@lists.ncsu.edu (for general announcements)
(for official use by DGP)
(for official use by DGP)
(for official use by DGP)

33. QUESTIONS?