1. Products- Packages - Pricing
SmartHome
Products- Packages - Pricing
Order Entry

2. Vivint has built a comprehensive Smart Home experience…
“We found the Ultimate All in One Smart Home Service Provider.”
- Coldwell Banker
“Vivint is one company that I think really gets it.”
- Forbes
“Think of it like Nest’s smart thermostat feature, except on steroids. It’s unlike anything out right now.”
- Entrepreneur
“Like good technology, the experience is magical.”
- TechCrunch

3. …while also developing industry-leading Smart Home devices
Doorbell Camera
Ping Camera
Element Thermostat
Vivint App
Glance Display
Smart Door Lock
Nest Thermostat
Amazon Echo

4. Sky Control Panel: Features & Benefits
Remote access from phone or computer anywhere in the world
2-way Voice: Communicate with a Vivint monitoring professional in emergencies
Wireless system: No cables to be cut by burglars
Crash and smash protection: If your panel is destroyed by a burglar an alert will be sent to the monitoring station
24 hr back up battery
Internal siren
Connects to any wireless Z-Wave device

5. Vivint changes all aspects of the home experience starting with the front door
“Consider it Caller ID for your front door.” -USA Today

6. Door Lock: Features & Benefits
Remote access from phone or computer anywhere in the world
Multiple entry codes (Up to 32) for anyone who needs to enter the home (Cleaning service, plumber, etc)
Can be connected to alarms or any other system activation
Keeps a history of who entered and when
Re-keys to match your home key if desired
Notes
Comes in Nickel, Brass and Brushed Bronze

7. Indoor Camera: Features & Benefits
Remote access from phone or computer anywhere in the world
Infrared night vision allows customer to see clearly up to 15 feet in the dark
Can be plug in any where in the home
Privacy mode: Disables remote viewing
Motion activated recording
Notes
Requires a wifi connection (Minimum upload speed .5 mbps

8. A Vivint home is an energy efficient home that can be controlled from anywhere

9. Smart thermostat: Features & Benefits
Remote access from phone or computer anywhere in the world
Control heat, cool and fan manually or with online schedules
“Smart Schedule” will learn your habits and adjust
Thermostat can save up to $30 per month on energy bills
Extreme temperature alerts let you know if something has broken at your home while you are away

10. Smart Plug: appliance control
Features & Benefits
Remotely control lamps, coffee pot, curling iron, etc. from anywhere in the world
Dimmer feature compatible with dimmable lights
Smart timer can turn on or off any device anytime of the day
Can by synced with the system to activate with system events or schedules allowing a customer to have a light come on whenever they open a door
Vacation mode turns unit on at random times within set time frames

11. With Vivint “Smart Clips” you always know what’s going on and never miss those important moments

12. Vivint also provides a full home security offering
Smoke detector
CO detector
Door / window
Glass break
Motion
Flood / freeze

13. All of our customers get award winning security services

14. Door/Window Sensor: Features & Benefits
Can cover two windows that are close together
Can be placed on the exterior of a door or recessed in the door frame making it invisible
Tamper protected: If a burglar removes the sensor the monitoring station will be notified immediately
Notes
3-5 year lithium battery

15. Motion Detector: Features & Benefits Passive infrared motion detecting
Pet friendly (under 55lbs)
30’ X 40’ depth and width, 90° lookdown, 110° peripheral
Tamper protected: If a burglar removes the sensor the monitoring station will be notified immediately
Notes
3-5 year lithium battery

16. Smoke Detector: Features & Benefits
Photoelectric: Allowing your smoke detector to pic up smoldering as well as fast flame fires
Detects fire by not just smoke but rise of heat
Fully monitored: Will alert and dispatch fire department in case of fire

17. Carbon Monoxide Detector:
Features & Benefits
Detects increased levels of carbon monoxide
Electrochemical sensor
Fully monitored: Will alert you and authorities incase of a threat

18. Home Disaster Detector:
Features & Benefits
Notifications for flood (1/4”), freeze (40˚) or extreme heat (100˚)
5 selectable temperature ranges
Completely wireless

19. Key Fob: Features & Benefits
Arm and disarm the system from up to 100’ from the home allowing a customer disarm from outside without having to go to the panel
Keyless entry to automatic door lock
Panic button
Can be used as a garage door opener

20. Medical Pendant: Features & Benefits
Panic button: Allowing an aging adult or child to alert authorities in the case of an emergency
Water resistant
Able to be worn on bracelet, lanyard or belt

21. Takeover Module: Features & Benefits
Allows the Field Service Professional to connect to any existing hard wired security equipment and wirelessly connect it to the new panel

22. Yard Sign: Features & Benefits Perimeter deterrents
Solar-powered sign light

23. Vivint Starter details
RMR is $39.99
Installation Fee is $399 and must be paid before scheduling an install
Includes 5 points of security
Automation equipment is not available on this package, customers must upgrade to Smart Control ($60.99)

24. Smart Protect details Smart Protect is $49.99
Includes 7 points of security equipment.
Customers can add as many point-based security devices as they want beyond those included in the package, but must pay up front for these devices at $60/point.
Customers cannot add smart home services (automation equipment) to Smart Protect.
Customers must upgrade to Smart Control, starting at $60.99 to get smart home services (automation equipment).

25. Smart Control details
Smart Control is $60.99 and includes 9 points of security equipment PLUS UP TO two smart home services.
Two from Category A ($5 RMR) OR
One from Category B ($10 RMR)
Customers can customize their system by adding as many smart home services (automation equipment) as they want beyond those included in the package.
Customers have the option to add smart home services by increasing their RMR for each additional service.
Space Monkey can only be sold as a service for a $10 monthly servicing fee.

26. Smart Complete details
Smart Control is $70.99 and includes 9 points of security equipment PLUS UP TO four smart home services.
Four from Category A ($5 RMR) OR
Two from Category A and one from Category B ($10 RMR)
Customers can customize their system by adding as many smart home services (automation equipment) as they want beyond those included in the package.
Customers have the option to add smart home services by increasing their RMR for each additional service.
Space Monkey can only be sold as a service for a $10 monthly servicing fee.

27. Sales Process
We are going to generate excitement with customers throughout the call about home automation.
After the sale is made follow the sales strategy slide that follows.
If customer is interested call the Vivint call center inform the agent of the customers interest and warm transfer.

28. Sales Strategy
The goal is to ask the customer a few probing questions through out the call to make the security pitch solid at the end of the call.
Questions to ask:
Have you had an alarm or any sort of home automation before?
How are you currently protecting your home/family?

29. Script After initial cable sale is made begin alarm pitch.
Now that we have your tv, internet, and phone taken care of lets see what we can do about getting your home monitored. We have packages at $39.99 that can monitor your home from your cell phone. Ho

30. Important Numbers Vivint Order Entry Number- 385-219-3279
Check Order Staus
 Your Dealer ID # is

31. Point-Based Security & Automation Equipment Details
Vivint Starter
Smart Protect
Smart Control
Monthly RMR
$39.99
$49.99
$60.99
Min. Activation Fee
$399
$99
Point-Based Security & Automation
Equipment Details
Includes point-based security equipment only (e.g. door window sensor, smoke detector, glass break, motion detector, lamp/small appliance module, etc.).
5 Points of Security Equipment Free
Customers can purchase additional point-based security equipment.
CANNOT ADD SMART HOME PRODUCTS TO SMART PROTECT MUST UPGRADE TO SMART CONTROL
7 Points of Security Equipment Free
INCLUDES 9 points of security equipment PLUS 2 smart home services from category A OR 1 smart home service from Category B
Category A: $5 recurring monthly service fee per product
Vivint Doorbell Camera™
Indoor Camera
Thermostat
Door Locks/Deadbolts
Garage Door Controller
Category B: $10 recurring monthly service fee per product
Outdoor Camera PLUS $69 Install Fee
Space Monkey® (SM devices are owned by Vivint and cannot be purchased for a retail price)
Add’l Smart Home Services
Not Available—Must upgrade to Smart Control to get smart home services/automation equipment.
Smart home services beyond those included in the package will result in add’l monthly servicing fees.

32. Channel Phase 2: June 2016 Vivint Starter Smart Protect Smart Control
Monthly RMR
$39.99
$49.99
$60.99
Min. Activation Fee
$399
$99
Point-Based Security & Automation
Equipment Details
Includes point-based security equipment only (e.g. door window sensor, smoke detector, glass break, motion detector, lamp/small appliance module, etc.).
5 Points of Security Equipment Free
Customers can purchase additional point-based security equipment.
CANNOT ADD SMART HOME PRODUCTS TO SMART PROTECT MUST UPGRADE TO SMART CONTROL
7 Points of Security Equipment Free
Customers can purchase for additional point-based security equipment.
INCLUDES 9 points of security security equipment PLUS 2 smart home services from Category A OR 1 smart home service from Category B
Category A: $5 recurring monthly service fee per product
Vivint Doorbell Camera™
Indoor Camera
Door Locks/Deadbolts
Garage Door Controller
Amazon Echo™
Vivint Element™ Thermostat
Vivint Ping™ Camera—Launch TBD
Category B: $10 recurring monthly service fee per product
Outdoor Camera PLUS $69 Install Fee
Nest® Learning Thermostat™—AVAILABLE TBD
Space Monkey® Vivint Playback DVR™ (SM devices are owned by Vivint and cannot be purchased for a retail price)
Add’l Smart Home Services
Not Available—Must upgrade to Smart Control to get smart home services/automation equipment.
Smart home services beyond those included in the package will result in add’l monthly servicing fees. Servicing fee is waived if customer purchases equipment at the retail price.