1. The “New” Questionnaire
Presented by Thu Hoang - Hanoi University
Barcelona, May

2. Overview Introduction to the Voyage questionnaire
Adaptation of the questionnaire to the Vietnamese context
Standardization vs. Localization
Translation of the questionnaire
The result - Voyage questionnaire
Future plan

3. Data for the Voyage system
University archive
The Voyage questionnaire
Administrative data (personal data and degree title)
Course database (programs offered at each universities)
Decoding table (geographical entities
Personal information
Competencies (i.e., language and IT skills)
Academic experience and satisfaction
Work experience and future career prospect

4. The Voyage system CVs for businesses, University archive HR agencies
Student questionnaire
Data for quality assurance

5. Adaptation to the Vietnamese context
Remove information which is not applicable to Vietnamese context
Adding new questions for local extension
Standardization and Localization
Standardization is necessary to:
compare information
necessary both at a National and International level
automated translation
Localization is useful to:
better describe local peculiarities
Translation of the questionnaire (multi language system)

6. Changes made
Change how the information is presented (address, order of name)
Narrow down the types of high school diploma
National ID is used to identify respondent (instead of fiscal reg. code)
Remove several sections which are not (less) relevant to the local context
Type of course (pre- vs. post-reform)
Military service
Non-completion course/degree
Formative debts
Rights to education services
City services, lifestyles, accommodation and transportation

7. Changes made Change the questions to fit with local standard
Foreign languages
Language skills (4 skills vs. speaking and writing)
Job category/level (for family members)
Change the questions to improve their clarity
Experience with the course (e.g., from specific scale to agreement scale)

8. Questionnaire details
Type of questions
Open text
Yes/No
Scale (satisfaction, adequacy)
Automatic assignment of value
Respondents
Associate degree graduates
Bachelor degree graduates
Master degree graduates
Category of information
Information for CV
Information for Quality Assurance

9. Questionnaire structure
Personal information
Name
Demographic information (gender, DOB)
Contact details
University information
Course information
Education and Training
Highschool Diploma (school, type of qualifications, year of graduation, and distinction)
Past Academic Experience (school, type of qualification, program, year of graduation and distinction)
Current skills
Foreign language skills
IT skills (basic and advanced skills including programming languages)

10. Questionnaire structure
Current academic program
Motivation for university study (interest vs. employment prospects)
Students experience
Attendance
Materials for exam preparation
Exam organization
Class workload
GPA result as a measure of students knowledge
Dissertation details (optional)
Practical experience during the study
Working during the program (part-time vs. full-time)
Relevant to the programs
Overall satisfaction

11. Questionnaire structure
Current academic program
Study abroad
Program information (degree, level, duration, exam etc)
Whether the dissertation is carried out abroad
Transferability to the home country course
Internship abroad
Internship details
Student satisfaction
Overall and specific satisfaction (teaching, admin and support staff, peer)
Facility (classroom, lab, library)
Adequacy
Availability
Positive

12. Questionnaire structure
Family details
Parents occupations
Level of jobs (regular workers vs. managers)
Parents level of education
Future intentions and job prospect
Future study and advanced training
Job types (private vs. public vs. freelance)
Economic sector
Business areas
Expected job charactersitics and work value
Prefered geographic of work
Prefered company size
Prefered labor contract

13. Future plan and transfer of know-how
Add items which are more relevant to Vietnamese and university context
Add items which helps Vietnamese universities to track more quality issues
International accreditation
ENQA (European Association for Quality Assurance in Higher Education)
EQAR (European Quality Assurance Register for Higher Education)
...