2. “Everyone is a care giver, regardless of their job description.”
Our mission:
to be the center of healing for the communities we serve.
Our vision is ....
To collectively serve as a catalyst for the healing of the mind, body and spirit in a patient-centered environment, and to commit to stewardship of healthcare resources in order to continually improve the health of the communities we serve.
We value….
Patients and their families as partners in healthcare who require our professionalism, confidentiality, and attention to individual needs;
Caring behaviors that exhibit integrity, respect, and commitment to creating a life-enhancing and healing environment;
Teamwork with open communication and participation dedicated to furthering a shared vision;
Leadership from our Hospital and Foundation boards, medical and hospital staff, patients and communities that exemplifies flexibility, innovation and support.
Vision
To collectively serve as a catalyst for the healing of the mind, body and spirit in a patient-centered environment, and to commit to stewardship of healthcare resources in order to continually improve the health of the communities we serve.
We value….
Patients and their families as partners in healthcare who require our professionalism, confidentiality, and attention to individual needs;
Caring behaviors that exhibit integrity, respect, and commitment to creating a life-enhancing and healing environment;
Teamwork with open communication and participation dedicated to furthering a shared vision;
Leadership from our Hospital and Foundation boards, medical and hospital staff, patients and communities that exemplifies flexibility, innovation and support.
“Everyone is a care giver, regardless of their job description.”

3. Acute Care Hospital 1905 First Hospital built by Railroad
A Non-Profit 501 (C)(3)
No shareholders
No tax support
Volunteer Board of Directors
Critical Access Hospital (CAH)
Affiliate of Kalispell Regional Healthcare

4. NVH Board of Directors
Matt Bailey, MD Flathead Valley Orthopedics Center
Barbra Bennett* Bennett Appraisal Services
Todd Bergland, MD Family Practice, Glacier Medical Associates
Mirna Bowden, MD OB/GYN, Alpine Women’s Center, Whitefish
Troy Bowman Athletic Trainer & Teacher, Columbia Falls HS
Marc Ducharme General Manager, Glacier Division, Xanterra
Ryan Gunlikson, MD North Valley Surgical Services, General Surgeon
Mark Johnson Financial Manager, Kalispell
Jane Karas President Flathead Valley Community College
Steve Stahlberg, CPA Stahlberg & Sutherland CPAs, Kalispell
Carl Tinlin, DO* Northern Rockies Anesthesia Consultants
* KRH Member Substitution

5. State-of-the-Art Facility
Opened March 2007
82,350 square feet
45-acre medical campus
25 beds
14 med/surg/ped
4 special care unit
7 OB
4 surgical suites

6. Service Area & Statistics
Serve Flathead and Lincoln counties
Canada
Northwest US
In Fiscal Year 2017:
7,454 ER visits
2,222 OR cases
44,793 Outpatient
17,532 Imaging
1,681 Admissions
571 Newborn Deliveries

7. North Valley.... a small hospital that doesn’t act like one.

8. Leading-Edge Technology
Digital Mammography
MRI
Low Dose 64-Slice CAT Scan
Ultrasound & X-Ray
Digital Radiology
PACS System
CAP Certified Laboratory
Nuclear Medicine
DEXA / Body Comp.

9. Minimally Invasive Surgery
Center for
da Vinci Robot
Single Incision Laparoscopy
Single Site da Vinci Surgery

10. Orthopedics Certified Orthopedic Nurse Coordinators
Center for
Certified Orthopedic Nurse Coordinators
Hip and knee joint replacement, spine, hand, shoulder, ACL reconstruction, fracture care and other orthopedic procedures.

11. Birth Center 571 births in in FY 2017
The only water birth facility in the state
Emphasis on personalization of birth plan
Expansion & renovation in 2015

12. Exceeding Patient Expectations
Avatar International Overall Best Performer Award since 2008; Exceeding Patient Expectations since 2002.
Upper 20% of hospitals nationwide for how patients rate the hospital overall, and for patients saying they would “definitely recommend” the hospital to others.
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)

13. Medical Staff
~ 176 active, courtesy & consulting physicians >20 Allied Health Professionals
Board certified
Come from around the nation for lifestyle, the ability to practice with other skilled peers and to use leading-edge technology.
Specialties include:
Anesthesiology, Behavioral Health, Dental/Oral, Dermatology, Emergency Medicine, Ear/Nose/Throat, General Surgery, Geriatrics, GI, Family Medicine, Internal Medicine, Obstetrics/Gynecology, Oncology, Oral Surgery, Orthopedic Surgery, Pathology, Pediatrics, Plastic Surgery, Radiology, and Urology.

14. Hospitalist Program Board Certified Physicians
Oversee in-patient healthcare
Coordinate care between primary care and specialty physicians
Work along side the Care Manager for continuity of care.

15. Outreach Clinics Columbia Falls
North Valley Professional Center
Family Practice with Obstetrics, Pediatrics Geriatrics & Behavioral Health; Lab and Imaging
New location Nov. 2015
Columbia Falls
North Valley Physical Therapy and Rehab
Women’s Health
Functional Orthopedics
Manual Therapy

16. Outreach Clinics Columbia Falls School Based Clinic
Columbia Falls High School
In-school services for students and staff.
Convenient, less time out of school, improved access
North Valley Professional Center Providers
Launched September, 2016

17. Outreach Clinics Glacier Maternity – four area locations
Certified Nurse Midwives
Offering obstetrics and a full spectrum of women’s gynecological health service
Eureka Healthcare – Primary Care and Therapy Center
Combined North Country Medical Clinic and Eureka Health Prompt Care in 3/17
Eureka Healthcare Specialty Services managed by KRH

18. Outreach Clinics North Valley Geriatric Specialty Services
Specialized services for our growing adult population.
Services provided at long term care and assisted living facilities.
Offices are located at North Valley Professional Center
Jon Torgerson, MD
Derek Gedlaman, MD

19. Outreach Clinics North Valley Behavioral Health Whitefish
Behavioral health services for children, adolescents and adults
Psychiatry, counseling, addiction counseling, play therapy
J. Douglas Muir, MD: Med Dir.
Whitefish
North Valley Embrace Health
Structured outpatient mental health services for seniors.

20. Outreach Clinics Whitefish North Valley Surgical Services
Vassilis Siomos, MD
Whitefish
North Valley Surgical Services
General Surgery
Robotic Surgery
Colonoscopies
North Valley Urology
Pediatric urology
Urologic oncology
Female incontinence
Robotic Surgery
Bradley Kasavana, DO
Alpine Women’s Center
OB / Gyn
Robotic Surgery
Female incontinence
Infertility
Dermatology Associates
Andrew Shors, MD
Maureen Kunz, PA

21. Seasonal Clinics Whitefish Mountain Base Lodge and West Glacier
Diagnosis & treatment of fractures, sprains, strains, laceration repair, etc.
Diagnosis and treatment of minor illnesses, prescriptions
Digital X-ray on site
Transfer when needed

22. Partnerships Glacier Ear Nose Throat
The Surgery Clinic of North Valley Hosp.
Kalispell Gastroenterology
Flathead Orthopedics
Glacier Medical Associates

23. Our Economic Impact 400 employees $24.9 million annual payroll
FY 2016
400 employees
$24.9 million annual payroll
22% benefit package
Supporting 252 other jobs in Flathead County worth $13.5 MM in local wages and benefits.*
According to the Dept. of Labor, average tenure within a hospital industry is 6.0 years. North Valley Hospital is 6.3 years.
*Every 100 hospital jobs produces 63 additional jobs in our community.
~MT Dept. of Economic Development

24. Benefit to the Community
Over $27.5 MM in Benefit to the Community in FY 2016
2 Rural Health Clinics with Sliding Fee Scale.

25. Community Involvement
Shepherd’s Hand Free Clinic
Pre and post-natal classes and education
Athletic trainer at local schools; Support for school activities
Scholarships & Job shadowing program with high schools
Free education programs and support groups
Internships/residencies for physicians, nurses and other health professionals
Disaster readiness initiatives
Safety helmet program
Community partnerships for suicide prevention and intervention
Support for medical transportation inside & outside of area
Donation of computers to Sparrows Nest in 2016

26. 2015/2016 Joint Community Health Needs Assessment
Partnered with Kalispell Regional Healthcare and Flathead City-County Health Department
Identified Need
NVH Meeting the Needs
Behavioral Health Needs & Services
Tele-Psychiatry to Whitefish and Columbia Falls High Schools
Support for suicide prevention training and education
Integration of behavioral health into primary care settings
Access to Affordable Medical and Oral Health Care
Charity care and sliding fee scale
Support for Shepherds Hand Free Clinic
School based clinic
Care coordination between NVH, clinics and external service providers
Healthy Lifestyles
Prevention and wellness education
Community coalition to develop a county-wide plan to optimize overall health and wellbeing.

27. Philanthropic arm of North Valley Hospital to raise funds to support the mission of the organization
Donations, annual appeals, planned giving, etc.
Planetree Society Grateful Patient Program
SELF (Scholarship and Education Loan Forgiveness Program): 50% of net profits from the gift shop support this program

28. With over $11 million dollars raised since 1999, the Foundation assisted with the purchase of equipment, services and resource materials for North Valley Hospital.
Birth Center Expansion /Remodel
Community Safety & Disaster Preparedness
Quality Programs & Scholarships
Discounted mammograms
PACS System
Library resource materials
64-Slice CAT Scan
Community Fit Trail
Surgical equipment

29. Senior Leadership Team
Chris Thomas
Interim CEO and Chief Operating Officer
Jason Cohen, MD
Chief Medical Officer
David Richhart
Chief Financial Officer
Mary Sterhan
Senior Director
Planetree, Quality, Compliance
Joe Schmier
Senior Director
Human Resources
Rhonda Tallman
Senior Director
Clinic and Physician Services

30. www.nvhosp.org www.facebook.com/northvalleyhospital
Thank you