2. About Us Sheila Raheja Institute of Hotel Management is located at Bandra, Mumbai and is affiliated to University of Mumbai. The college offers programs in Hospitality and Culinary arts at various levels like diploma, bachelor’s degree and master’s degree. It is well known for its State of the art infrastructure as it has a virtual hotel within its premises. SRIHM is the winner of “Education Excellence Award” for Best Upcoming Hospitality Management College - 2015 by Brands Academy. SRIHM is an initiative of K Raheja Hospitality - The pioneers in hospitality with 5 start properties like Conrad Pune, Courtyard By Marriott, Chennai, The Carlton, The Retreat Hotel & Convention Centre, Ramada Plaza Palm Grove, J.W. Marriott, Mumbai and is governed by "The Bombay Suburban Art & Craft Education Society". Under the aegis of Principal B.P.Sahni, SRIHM has earned a reputation of best hotel Management College in Mumbai in a very short span of time. SRIHM believes in all round development of students and strives to maintain a balance between academics and co-curricular activities. Industry related events and activities are carried out throughout the year by students under the guidance of faculty members.best hotel Management College in Mumbai

3. What is hospitality? The hospitality field, by definition, is an administration industry. Its errand is to make shareholder riches by overhauling and fulfilling visitors. Industry sections incorporate, among others: lodgings, eateries, private clubs, oversaw nourishment administration, occasion arranging, tourism related organizations, and travel suppliers. As a rule, the item acquired is either immaterial or the apparent nature of the item bought is affected by the administration technique in which it was gotten.

4. The accommodation

5. Hotels Classification - Location: e.g. downtown area lodgings, rural inns, airplane terminal inns and roadway inns/motels - Function: e.g. business lodgings and tradition inns - Market section: e.g. resorts, wellbeing spas, timeshares/excursion proprietorship and gambling club lodgings - Distinctiveness of property: e.g. all-suite lodgings, boutique inns, expanded stay inns, notable changes and informal lodging motels - Price and staff/room proportion - Size: e.g. under 150 rooms, 151-300 rooms, 301-600 rooms, more than 600 rooms - Rating (reviewing) : e.g. one-star to five-star or one-precious stone to five-jewel

6. The Functions and Departments of a Hotel

7. Key executives in the hotel General Manager The main responsibilities of the general manager (GM) include: - Providing leadership to the management team - Coordinating the work of all departments - Participating in the formulation of hotel policies and strategies

8. Key executives in the hotel Resident Manager The main responsibilities of the resident manager include: - Completing, reviewing and summarizing statistical reports and sharing them withthe general manager - Assuming responsibilities for the daily operations and management of the hotel

9. Functions of major hotel departments Human Resources The human resources (personnel and training) department is responsible for hiring, orientation, training, wages and benefit administration, labour relations, employee relations, and staff development. Food and Beverage The food and beverage (F&B) department provides food and beverage services to the hotel guests and visitors through a variety of outlets and facilities/services

10. Functions of major hotel departments Sales and Marketing The main functions of the sales and marketing department involve generating new businesses for the hotel, coordinating advertising, as well as sales promotions and public relations activities aiming at enhancing the hotel’s image.

11. Functions of major hotel departments Rooms division

12. The Front Office Department

13. SRIHM Institute Photo Gallery

15. Contact Us Address : Raheja Education Complex, Opp. Colgate Ground, Kher Nager, Bandra (East), Mumbai, Maharashtra - 400 051. Phone No: +91-22-6196 6651 / +91-22-6196 6666 E-mail ID : principal@srihm.edu.inprincipal@srihm.edu.in