1. Quality Management Supplier Quality Requirements Clarification Meeting Media Monitoring Mothusi Itumeleng

2. 13/05/20142 QM 58 – Supplier Quality Requirements Purpose - Define the quality requirements/returnable documents which shall be submitted with a tender. Quality requirements are based on ISO 9001:2008 and 10005:2005. The required Quality requirements/returnable are as follows: o Quality Management System (QMS) Requirements. o Evidence of QMS in operations. o Additional/Customized Requirements.  Note: QM – 58 defines the above mentioned requirements (read para 3.2 –and 3.3).  All returnable documents should be in English.

3. 13/05/2014 3 Quality Documentation with Tender The supplier shall submit the following quality documentation with the tender: o Quality Management System (QMS) Requirements.  Submit a copy of valid ISO 9001:2008 certification.  OR  Submit an objective evidence of a QMS, consisting of the following: Quality Manual. Document Control Procedure (Clause 4.2.3), Record Control Procedure (Clause 4.2.4), Internal Audit Control Procedure (Clause 8.2.2), Control of nonconforming product (Clause 8.3), Corrective Action Procedure (Clause 8.5.2), Preventative Action Procedure (Clause 8.5.3).

4. 13/05/2014 4 Quality Documentation with Tender Evidence of QMS in operations. Detailed CV of the supplier QMR. Copy of organisational structure indicating QMR position. Procedure for control of suppliers & sub contractor. Historical information register on similar work carried out. Contract/Project Quality Plan. See Appendix C of QM58 for a typical CQP. Additional/Customized Requirements. Form A – Tender & Contract Quality Requirements (App A – QM 58). Form B – Quality Management System Requirements (App B – QM 58).

5. 13/05/2014 5 Evaluation Criteria & Weights Ref Clause (QM 58) Supplier Tender Submissions (Checklist) Weights (%) 3.1.1.Quality Management System Requirements (ISO 9001):  IS0 9001:2008 Certification OR,  Quality Manual with 6 Mandatory Procedures. 40% 3.2.1.Evidence of QMS in operation:  Detailed CV of the supplier QMR.  Procedure for controlling supplier & sub contractor.  Copy of organizational structure indicating QMR position.  Historical information register on similar work carried out. 25% Contract/Project Quality Plan - see appendix C – QM 58 25% Additional/Customized Requirements.  Form A.  Form B. 10% 100%

6. Summary  Supplier should submits all Quality documentation with a tender, index and file in the following sequence: QMS Evidence of QMS CQP Forms (published)  CQP is implemented by Supplier and monitored by Eskom for the duration of the contract.

7. Thank you Please address any requests for clarifications on Quality requirements to Eskom Sourcing Specialist.