1. Electronic Prescription Service Release 2 Gary Mortimer EPS Implementation Manager, Health and Social Care Information Centre (HSCIC) gmortimer@hscic.gov.uk 07768302185 gmortimer@hscic.gov.uk

2. National EPS update. How do EPS scripts get to the pharmacy? Lost script ? EPS prescription tracker. Reporting issues. EPS Resources / materials.

3. Where are we Nationally? Latest Statistics – April 2015 52.5% GP practices live 97.6% Pharmacies live 80.9% Dispensing Appliance Contractors live 12+ Million patient nominations set 39% Average live GP site usage 20.7% Est % of all claims to NHS BSA made by EPS (in March 2015) *(http://systems.hscic.gov.uk/eps/stats)http://systems.hscic.gov.uk/eps/stats

5. Components of EPS http://systems.hscic.gov.uk/eps/library/components

6. Key: 1.The dispensing system is the component that resides within the dispensary and is what is used on a daily basis to aid in the dispensing process (PMR, printer, scanner, Smartcard reader). 2.The network connection is provided via either a corporate organisation (if the site is part of a multiple), or via a network aggregator organisation. This aggregator provides a similar service to a home broadband provider (such as BT, Sky, Virgin, Talk Talk etc), but instead of connecting a pharmacy to just the internet, also allows access to the N3 (NHS) network and the services on offer. 3.The data-centre contains additional components of the system in your pharmacy. These components are physically located with your system supplier or the aggregator your supplier uses. These components are shared across many sites and they are responsible for processing messages from sites to and from the Spine. 4.The N3 network is the NHS’s internal network and allows organisations such as pharmacies to connect to Spine services. 5.TMS (Transactional Messaging Service) is the Spine’s equivalent of a postman and is responsible for delivering messages to and from the individual spine components and the end user systems (in this case prescribing and dispensing systems). 6.The EPS component is a transient store that holds the electronic prescriptions throughout the prescribing and dispensing process. This is where the prescribing system sends the electronic prescriptions and where the dispensing system requests them from. 7.The Identity Agent checks the user has the authority to connect to the Spine and informs the prescribing or dispensing system of the activities the user has been sponsored to carry out. The prescribing or dispensing system then uses this information to allow the user to carry out those tasks. 8.The Personal Demographics Service is the electronic equivalent of the phone book. It contains the NHS number, name, address and associated demographics (including any nominations) of each patient in England registered with an NHS number. 9.NHS Choices hold the details of which dispensing sites are enabled for EPS and is checked before a patients nomination is set to ensure the electronic prescriptions can be processed by that site. 10.When an electronic prescription is dispensed and the electronic endorsement (sometimes referred to as claim) message is submitted to the Spine, TMS forwards this message to the NHS BSA Prescription Services so that they can calculate the reimbursement for each pharmacy contractor.

7. New search by NHS number Improved “Prescription Tracker”. Allows users to search by NHS Number for EPSr2 prescriptions. https://portal2.national.ncrs.nhs.uk/prescriptionsadmin/ https://portal2.national.ncrs.nhs.uk/prescriptionsadmin/

8. Detailed search results: claimed, to be dispensed etc

9. Prescription and dispensing details And event history…

10. National Alerts & Raising issues National service bridge alerts Web: http://systems.hscic.gov.uk/eps/dispensing –http://systems.hscic.gov.uk/eps/library/alertform. dochttp://systems.hscic.gov.uk/eps/library/alertform. doc Escalating issues –Log call with your local system supplier helpdesk (request reference number) –System suppliers will escalate National issues to the National service Desk and will be given a National Incident Number (NIN)

12. www.hscic.gov.uk/epsgp

13. www.hscic.gov.uk/epsmap

14. factsheets

17. Stay connected Like EPSnhs Follow @EPSnhs EPSnhs channel www.hscic.gov.uk/epssignup

18. Questions?