Presentation on theme: "Electronic Prescription Service Moving to Release 2"— Presentation transcript:
1 Electronic Prescription Service Moving to Release 2 Michelle GreatrexSenior Implementation ManagerHealth and Social Care Information CentreRachel HaberghamEPS Programme Head
2 EPS Release 2 is here > 5,247,229 patient nominations 17% GP practicesenabled (1381)92%pharmacies enabled (10,685)>37,381,000 items dispensed and claimed electronically
3 What is the electronic prescription service. Electronically created and digitally signed prescription created at GP Practice and sent to the EPS servicePrescriptions downloaded into pharmacy system, dispensed and confirmation of dispensation sent to EPS ServiceSubmission of electronic claims to the NHS Prescription services
4 EPS functionality Nomination Electronic signatures Electronic What it can do for youElectronicsubmission ofreimbursement endorsementsElectronic repeatdispensingElectroniccancellation
6 Find out when your local GP’s are going live Speak with your local practice to agree how you will work together after the go live.Build relationships with your local GP practiceJoint business change sessions may be arranged to include the GP practice and local pharmacies.
7 Talk to your supplier Business continuity Training, training, training. The right training, for the right staff at the right time.Helpdesk numbers, who are you going to call?How do you escalate a call if you are unhappy with a response?Business continuityencourage pharmacies not to just run straight back to the practice for paper whenever there is an issue, it’s more often than not a training issue as we know. Practices then start to lose faith in the system even though they’re doing their bit okay
8 Capture Nominations Talk to patients, capture nominations and manage expectations
9 About Nomination Patients need to nominate It is flexible Patients can have 3 nominationsCommunity PharmacyDispensing Appliance ContractorDispensing GPPatients need to nominateOnce a patient has set a nomination, their prescriptions will be sent electronically to their nominated pharmacy or DAC.It is flexibleA patient can choose to add, remove or change a nomination at any point, either at their GP, any pharmacy of any DAC.A carer or representative can nominate on behalf of a patientDigital by defaultAssume everyone is eligible unless there is a reason.Patients on repeat medication will see most benefit, whilst those who attend their GP practice once or twice a year may not be suitable.Nominate up to 3Patients can have a nomination set for one Community Pharmacy, one Dispensing Appliance Contractor and one Dispensing Doctor
10 Principles of Nomination Provide sufficient informationNo incentivesCapture and record promptlyNew Standard Operating Procedure
11 Communicate Discuss, get consent Ask patients collecting Use posters and leafletsStaple forms to bagsInvolve your driverDiscuss, get consentMake sure staff are able to explain nomination to patients and what it will mean for them.Nomination auditsAsk patients collectingUse posters and leafletsStaple forms to bagsIf you use nomination forms stable them to prescription bags, if not use leaflets.Involve your driver
12 Smartcards Ensure all relevant staff have Smartcards Ensure that all staff who need to set patient nominations have the correct access:B Amend Patient Demographics
13 Dispensing TokensEnsure you understand how to order dispensing tokens, and make sure you have a supplyimportance of pharmacies getting a stock of dispensing tokens in (and understanding the ordering process), and this has caused issues (or frantic last minute deliveries) in a number of my go lives….
14 Dispensing tokens barcode standard text will be printed in the signature box to prevent it from being hand signed
15 EPS Release 1 Use EPS R1 to prepare for EPS R2 “Scan when you can!” A big help when you want to record nominationsimportance of pharmacies getting a stock of dispensing tokens in (and understanding the ordering process), and this has caused issues (or frantic last minute deliveries) in a number of my go lives….
16 Hardware Checks Check hardware: Scanners Printers Smartcard readers importance of pharmacies getting a stock of dispensing tokens in (and understanding the ordering process), and this has caused issues (or frantic last minute deliveries) in a number of my go lives….
17 Check NHS ChoicesCheck your pharmacy details are up to date on the following:NHS choicesIf not contact NHS Prescription Services in the first instance:Then if the details are correct at NHS PS, contact NHS Choices:In your pharmacy system, check that you can see the correct F code. Call your supplier if you are unsure.
18 Business Change Consider the local processes you need Dispensing & downloading electronic prescriptionsDispensing tokensElectronic cancellationElectronic endorsement and patient declarationsElectronic claims and end of month process