1. Introduction to BP Ship Terminal Feedback integration with Intertanko Terminal Vetting Database. Dec 2005 Scott Woodward Marine Assurance Superintendent, Asia Pacific. Clean Seas, Safe Ship, Commercial Success

2. Contents  What is Ship Terminal Feedback?  Why are we doing this?  Process of feedback.  What do we gain from STF?  Example of the Process at work  BPS and Intertanko - The benefit to the industry.

3. What is Ship Terminal Feedback?  The gathering of port and terminal information.  This process is not new, but we needed to start using the information more pro- actively.  BP-owned and controlled fleets are required to complete feedback forms for every port visit. (also spot chartered vessel on request)  Vessel Feed back report Now aligned with Intertanko format. Vessel Feed back report

4. Why are we doing this?  Increase of port incidents on our Owned and time-chartered vessels.  With changing business needs, vessels are now calling outside our traditional trading areas.  Most of these incidents could have been prevented.  Take a pro-active approach to raise terminal standards.

5. What we are trying to avoid.  Jetties with poor fendering.  Poor equipment.  Poor safety standards.

6. BPS and Intertanko.  BPS, like many other companies, gathers valuable port information, and most of this is not shared to the industry in an effective way.  Started discussions with Intertanko back in Apr 2005, on the development of an automated uploading system to their Terminal Vetting Database (TVD).  Intertanko already had an established database with over 7000 reports  BPS now works alongside Intertanko on providing the latest feedback on ports and terminals.  Intertanko also provide BPS updates when they receive negative terminal information.

7. Feedback Process  The reports are screened and edited before they are submitted to Intertanko.  On 1 st December the submission of reports to the Intertanko database will be fully automated. Process flow chart  Terminal Vetting Reports from web sight Terminal Vetting Reports from web sight

8. Feedback to date.  Started manually uploading to Intertanko TVD in September 05.  To date we have uploaded 75 reports in the new format.  Plan on uploading 30 new reports a month via the automated system.

9. Poor feedback.  All negative feedback received either from our own ships or Intertanko are investigated, updated reports then submitted to the Intertanko TVD system.  Since the start of September we have investigated 4 negative feedback reports, as a result one of the terminals is now installing a new fender system.

10. Thank you for your Time.