1. CHAPTER FOUR: COMMUNICATE CHAPTER SIX: TIME MANAGEMENT Cornerstone: Creating Success through Positive Change 6 th edition

2. Autographs Pg. 197-TE

3. How Does Communication Work? Communication takes up much of our lives:  Verbal communication  Written communication  Actions Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 2

4. Six Elements of Communication The source – originator of communication The message – what is being communicated The channel – how the message is expressed The receiver – person who gets the message Barriers – interference with message Feedback – reaction to message by receiver Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 3

5. Interpersonal Communication Dynamic form of communication between two or more people Three types:  self-presentation goal: showing ourselves to others  Instrumental goal: presenting information to meet our needs  Relationship goals: helping to build meaningful connections with others Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 4

6. Sapir-Whorf Hypothesis The language we know, hear, and speak determines our interpretation and understanding of the world We are unconscious of this situation Each human’s “reality” is individual Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 5

7. Nonverbal Communication Any and all communication besides words Comprises the majority of a message’s meaning Examples: facial expressions, clothing, proximity Pg. 81- Answer the questions

8. Computer Mediated Communication Sub-category of interpersonal communication Examples: texting, emailing, twittering Can infer and imply emotions May enhance quality of some relationships Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 8

9. Tips for Using CMC Never send an electronic message that you would not want the public to see Choose your words carefully before pressing “SEND” Never send a CMC message when you are angry – wait and reevaluate! Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 9

10. Self-Disclosure How much are you willing to share about yourself? Personal disclosure is the first step Affects quality of relationships What do you share?  Insignificant facts  Informational facts  Highly significant facts Pg. 77

11. Seek Friendships with Those Who… Treat you well and equally Bring new ideas and experiences to your life May be different than old friends Have ambition and courage Have healthy work habits and work ethic Have pride in their personal character Enjoy college and learning Are outgoing and adventurous Have goals and a mission in life Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 11

12. Stay Safe in New Relationships Don’t go out alone with a stranger Make sure someone knows your plans Don’t go to a stranger’s residence If someone becomes controlling or abusive, sever the relationship immediately Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 12

13. Conflict in Relationships Many try to avoid conflict (don’t)! Conflict is inevitable Use it to better relationships by seeking win-win solutions Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 13

14. 4 Steps to Conflict Resolution 1. Identify common ground. 2. Directly state the problem, using I messages (watch emotions). 3. Listen to the opposing view. 4. Decide upon a course of action that satisfies everyone.

15. Solve the Conflict A. The instructor assigns too much homework. B. Several students in class find that they don’t understand what is being taught but the instructor keeps moving ahead. C. You don’t understand a grade you received—you think it should have been higher. D. Several students in the class are talking and it is distracting you, the instructor doesn’t seem to mind. E. The instructor lectures every class period, but the assessments and assignments are not related to the lecture. F. Your instructor keeps picking on you in class, by belittling and mocking you.

16. Time Management

17. Worst Case Scenario Activity Weekly Schedule Time Management Types p. 132

18. One of the first things that college students learn is that there is never enough time in the day. How can you keep yourself sane when you're overloaded with classes, assignments, testing, and a life? Time management requires identifying your obligations, carefully considering their importance, and making choices about how to use your time.

19. Seven Tips for Effective Time Management

20. 1. Be Organized Use time saving tools: appointment calendars, "to do" lists, e-mail, answering machines, file folders, etc. Have an organized workplace (don't waste time constantly looking for your work). Use your appointment calendar for everything, including listing study time. Use "to do" lists for both long-term and for each day/week.

21. 2. Plan Ahead (Schedule it and it will happen!) Determine how long your tasks will take (do this before agreeing to take on a task!) Consider whether any activities can be combined. Determine if big tasks can be broken down into smaller tasks that may be easier to schedule (such as studying for exams and visiting the library as part of an assignment to write a term paper).

22. Create a Schedule  Use a planner  Plan ahead  Organize the due dates from all of your classes and place them on one calendar  Remember to create “holes” in your schedule to allow for the unexpected!

23. 3. Prioritize Your Tasks Use an A-B-C rating system for items on your "to do" lists with A items being highest priority. Set goals for both the short term and long term as to what you want to accomplish. Look at all of your "to do"s to gauge the time requirement and whether additional resources will be needed to accomplish them (if yes, schedule time to obtain those resources). Don't postpone the small tasks (a sense of accomplishment is good and overlooked small tasks can become larger tasks.)

24. To Do Lists 1. Write down all of the tasks to be completed. 2. Determine how long it will take to complete each task. 3. Assign each task a number or letter based on priority. 4. Cross off as you go. 5. Evaluate uncompleted tasks.

25. 4. Avoid Overload Include time for rest, relaxation, sleep, eating, exercise, and socializing in your schedule. Take short breaks during study and work periods. Don't put everything off until the last minute (for example, don't cram for exams). Learn to say "no" when appropriate and to negotiate better deadlines when appropriate.

26. 5. Practice Effective Study Techniques Have an appropriate study environment. Split large tasks into more manageable tasks. Read for comprehension, rather than just to get to the end of the chapter. Be prepared to ask questions as they come up during study, rather than waiting until just before an exam. Do the most difficult work first, perhaps breaking it up with some easier tasks. Don't wait until the last minute to complete your projects. Read the syllabus as soon as you get it and note all due dates (and "milestone" times) on your calendar. Be a model student! (be attentive and participative in class, and punctual, prepared, and eager to learn)

27. 6. Be Able to be Flexible The unexpected happens (sickness, car troubles, etc.); you need to be able to fit it into your schedule. Know how to rearrange your schedule when necessary (so it doesn't manage you - you manage it). Know who to ask for help when needed.

28. 7. Have a Vision (why are you doing all of this?) Don't forget the "big picture" - why are you doing the task - is it important to your long-term personal goals? Have and follow a personal mission statement (personal and career). (Are your activities ultimately helping you achieve your goals?) Know what is important to you. (What do you value most?) Have a positive attitude!

29. Chapter Reflections What are the roles in communication? What should you do about conflicts? What are the steps to manage conflicts? What is CMC and how should it be used? How can you manage your time? What is an effective tool for time management? How do you prioritize? Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 4, Slide 16