1. Paul Cook Regional Development Manager - North East Learning and Skills Improvement Service (LSIS) Friars House, Manor House Drive, Coventry CV1 2TE Tel: 01670 364184 Mobile: 07825933775 Email: paul.cook@lsis.org.uk

2. Sector Support Service Formerly called the Improvement Advisor Service Has had over 600 referrals over the last four years (This includes IAS which had a wider remit) Over 80% of the service is delivered by the sector Is a fully subsidised service for providers in receipt of a Notice to Improve or a grade 4 Ofsted judgement Produces significant improvements in provider performance Helps the provider to improve its own capacity to improve Receives high levels of satisfaction from its users

3. How does it work? Providers apply for the service Initial scoping exercise Case Conference Completion of a Memorandum of Support Details the exact nature of the support The time span for completion of support Outcomes are defined by the provider Reviews are systematic Urgent cases can be accommodated

4. What services are accessed? Specialist Advisors and High Quality Managers Leadership and management Finance Data Teaching and learning Quality Language, Literacy and Numeracy Beacon Providers Lead providers

5. Beacon and Lead Providers Covers WBL, Colleges and ACL’s Flexible method of support Senior Leadership team Middle managers Teachers/Assessors Sharing of practice Sharing of policies and procedures

6. Organisational Health Checks - OHC What does it involve? Fitness for purpose check / Diagnostic tool Consideration of the CIF and other strategic issues Providers that are two years from their last inspection are eligible Conducted over two days SWOT report produced at the end of the process First year of the service has resulted in very positive feedback

7. Advisors and High Quality Managers Composed mostly of practitioners working in the sector Assistance with creation and implementation of improvement strategies Guidance, support and development of the use of data Sharing of practice Development of quality processes particularly around the creation and use of the Self Assessment Report Mentoring support to senior and middle managers

8. Further Guidance LSIS Regional Development Managers are present in every English region East Midlands Lorna Freakley 07799 478215 East of England (job share) Sylvia Gentleman 07919 101416 Mark Barnsley 07920 710652 London Abigail Lammas 07825 933774 North East Paul Cook 07825 933775 North West Jo Higgins 07770 488854 South East Pamela Lumsden 07825 933771 South West Deborah Farley 07825 933772 West Midlands Sue Blake 07920 710584 Yorkshire and Humberside Colin Forrest 07795 496262

9. Paul Cook Regional Development Manager - North East Learning and Skills Improvement Service (LSIS) Friars House, Manor House Drive, Coventry CV1 2TE Tel: 01670 364184 Mobile: 07825933775 Email: paul.cook@lsis.org.uk