1. The Detroit Metropolitan Wayne County Airport Crisis Management Plan By Alex Blett

2. Our Mission To operate safe, secure and dynamic air transportation facilities for our customers, creating economic vitality by providing global travel, cargo and business opportunities.

3. Background Information IATA Airport Identifier – DTW Runways: 6 Passenger Terminals: 2 Gates: 145 Number of passenger airlines: 13 Shops and Restaurants: 120 Number of passengers in 2012: 32,242,473 International passengers in 2012: 2,816,022 Nonstop Destinations: 150 Badged personnel at Airport: 18,000+ Annual Economic Impact: $7.6 Billion

4. Crisis Management Plan Our goal is to establish a crisis management plan that can be used in the event of any irregular or emergent operations that applies with FAA regulations. We strive to respond quickly and efficiently to all crises to minimize the impact.

5. Rehearsal Dates December 3, 2013 December 3, 2014 December 3, 2015

6. First Action Date The Crisis Management Plan for the Detroit Metropolitan Airport should be activated when irregular operations are underway. In the event of irregular operations or any potentially dangerous situations, aircraft operators should contact the Airfield Operations Duty Manager.

7. Crisis Management Contacts Thomas Naughton, CEO Airfield Operations Duty Manager The Board of Directors Airport Police & Fire Chiefs Oakwood Annapolis Hospital Crisis Manager Legal Counsel PR Counsel Financial Counsel Wayne County Major Governor of Michigan

8. Secondary Contacts Local Pastors Veterinarians Rabbis Greif Counselors

9. Crisis Risk Assessment Unintentional Severe Weather Natural Disaster Disease Outbreaks Food Poisoning Fire Plane Crash On the job accidents Downturns in Economy Medical Emergencies Intentional Terrorism Workplace Violence Poor Employee Relationships Poor Risk Management Hostile Takeovers Unethical Leaderships Airline Strikes

10. Crisis Control Center In the event of a crisis a secondary location for crisis management will be located at the Detroit Metropolitan Airport Marriot in the Grand Ballroom. 30559 Flynn Drive, Romulus, MI 48174.