1. DENR Disaster Response Center Purpose Purpose Activation Activation Operation and Responsibilities Operation and Responsibilities Phases of Response Phases of Response –Barbara Satler, Director

2. Beyond Hurricanes… Tornadoes Tornadoes Floods Floods Winter storms Winter storms Droughts Droughts Wildfires Wildfires Earthquake Earthquake Nuclear facility accidents Nuclear facility accidents Haz. Material accidents Haz. Material accidents Terrorism Terrorism Livestock Disease Livestock Disease Landslides Landslides Dam failure Dam failure Any of these events could require Emergency Operations Center (EOC) activation and potentially the DENR DRC

3. EOC Activation Level 4- within capabilities of local governments Level 4- within capabilities of local governments Level 3- likely requires assistance of State Agencies Level 3- likely requires assistance of State Agencies Level 2- large scale, potential federal assistance. Fully activated, 24hr SERT Level 2- large scale, potential federal assistance. Fully activated, 24hr SERT Level 1- Continued involvement after event, FEMA team sent to the state Level 1- Continued involvement after event, FEMA team sent to the state Note: Governor’s policy last year was to prepare for an event at a scale higher than predicted. Note: Governor’s policy last year was to prepare for an event at a scale higher than predicted.

4. DRC Activation Discretion and Approval of the Secretary and/or Chief Deputy Secretary Minimum: Director of Communications and DRC Director. Situation Reports from appropriate Divisions Minimum: Director of Communications and DRC Director. Situation Reports from appropriate Divisions Maximum: Generally at EOC Levels 1 & 2 Maximum: Generally at EOC Levels 1 & 2 –Full scale operations –Plan focus

5. Activation Phone notification system Phone notification system 14 th Floor Archdale, Conf. Room #1 14 th Floor Archdale, Conf. Room #1 Alternate for DRC: Basement RRO Barrett Drive Alternate for DRC: Basement RRO Barrett Drive Alternate for Senior Staff- Crisis Communication Plan Alternate for Senior Staff- Crisis Communication Plan

6. DRC Purpose: Communication Communication Coordination Coordination Support between Dept., Divisions, SERT/EOC Support between Dept., Divisions, SERT/EOC –Inform Secretaries –Define and develop priorities –Coordinate communication –Produce Situation Reports –Provide support and coordination

7. Secretaries Leadership Leadership Communication- EOC, Gov’s office Communication- EOC, Gov’s office Assign tasks, priorities Assign tasks, priorities Chair briefings Chair briefings Manage resources Manage resources

8. Major Roles Assistant Secretaries Assistant Secretaries Organizational Effectiveness Director Organizational Effectiveness Director Response and Recovery Technical Coordinator Response and Recovery Technical Coordinator Division Directors Division Directors

9. Division Directors Daily Situation Reports are completed and submitted NLT 2:00 each day Daily Situation Reports are completed and submitted NLT 2:00 each day Assure that DENR SERT Responders are scheduled and tracked and that the DRC is notified of responder schedules, contact numbers, and priority actions Assure that DENR SERT Responders are scheduled and tracked and that the DRC is notified of responder schedules, contact numbers, and priority actions Attend briefings Attend briefings Divisional responsibilities Divisional responsibilities

10. Division Responsibilities Coordinate and conduct Coordinate and conduct –Preparation –Assessment –Response –Recovery –SERT EOC roles (Section VI of the Plan) –Sister Agency support as deemed necessary and appropriate by Executive staff

11. DRC Director –Prepare briefing information –Track priorities and assignments –Communication with Secretaries, DOC liaison, Communications Director, Departments, Divisions –Situation Reports –Facilitation of logistical support –Coordination of staff reassignment –All other assignments as requested –Deactivation

12. EOC Liaison Attend EOC Briefings Attend EOC Briefings Attend DRC Briefings Attend DRC Briefings Communication of DENR priorities with EOC Communication of DENR priorities with EOC Tracking requests through web EOC Tracking requests through web EOC Logistical support to DENR staff at EOC Logistical support to DENR staff at EOC Tracking/reporting DENR SERT activities Tracking/reporting DENR SERT activities

13. Situation Reports Coordinator Produce Sit Reps Produce Sit Reps –Obtain/ clarify Sit Rep info from Divisions –Review from Director of Communication, and Director –Send to EOC by 3:30 Briefings Briefings Telephones Telephones Tracking information Tracking information Coordinate Admin. Support Pool Coordinate Admin. Support Pool

14. Director of Communication Review Situation Reports Review Situation Reports Prepare, distribute, post press releases Prepare, distribute, post press releases Foreign language needs Foreign language needs Coordinate external communication with governor’s policy and communication offices and others as appropriate Coordinate external communication with governor’s policy and communication offices and others as appropriate Attend briefings Attend briefings

15. FEMA Coordinator Coordination and direction for tracking of resources for FEMA reimbursement Coordination and direction for tracking of resources for FEMA reimbursement Communicates with FEMA Communicates with FEMA Coordinates FEMA materials/supplies support if necessary Coordinates FEMA materials/supplies support if necessary Communicates with the Controller and the BPA Director Communicates with the Controller and the BPA Director Provides annual FEMA reimbursement training; Provides annual FEMA reimbursement training; Attends briefings Attends briefings

16. Logistical Support Administrative Services Administrative Services Information Technologies Information Technologies Human Resources Human Resources Controller Controller Purchase & Service Purchase & Service

17. SERT Responders EOC responsibilities EOC responsibilities Communication with the DRC Communication with the DRC

18. Customer Service Center Staff reassignment coordination Staff reassignment coordination Field General Public inquiries Field General Public inquiries Additional Support as required

19. Communication Methods Briefings Briefings –8:30 am & 5:00 pm Priority Boards Priority Boards Situation Reports Situation Reports Telephone Telephone Email Email Press releases Press releases Point of Contact Point of Contact

20. Phases of Emergency Response Prevent preparation Prevent preparation Event monitoring Event monitoring Assessment Assessment Response Response Recovery Recovery

21. Pre-event Preparation DRC operational DRC operational Staff report to EOC/DRC Staff report to EOC/DRC Incident Commend Systems engage; Incident Commend Systems engage; Administrative Services provides support to potentially impacted buildings Administrative Services provides support to potentially impacted buildings Review Review –Safety guidelines –Emergency procedures –Policies –DRC operation, expectations, and relationship to divisions –Event predictions –Divisional preparation needs –Determination to close and/or secure offices –Prepare to implement Business Continuity Plans if necessary

22. Event Monitoring DENR staff safely monitor the event and do not place themselves in danger. DENR staff safely monitor the event and do not place themselves in danger.

23. Assessment Obtain information Obtain information Determine severity of damage Determine severity of damage Set priorities Set priorities EOC focus on Human Safety EOC focus on Human Safety May take a few days or longer May take a few days or longer

24. Assessment Methods Observation Observation Point of Contact Point of Contact Aerial assessment coordination through EOC Aerial assessment coordination through EOC Telephone Telephone Electronic Communication Electronic Communication

25. Response ASAP- often in parallel with Assessment ASAP- often in parallel with Assessment Immediate actions to lessen or minimize human and environmental hazards Immediate actions to lessen or minimize human and environmental hazards

26. Recovery ASAP- often in parallel to Response ASAP- often in parallel to Response Priorities steer efforts Priorities steer efforts In conjunction with and support of EOC activities, Incident Command Systems that are directing efforts In conjunction with and support of EOC activities, Incident Command Systems that are directing efforts Continue as long as needed Continue as long as needed

27. Situation Reports Pre-Event, Day of, Assessment, Response, Recovery and Close-out Pre-Event, Day of, Assessment, Response, Recovery and Close-out Department Priorities- input by the DRC Department Priorities- input by the DRC Division Information- Division Information- –Current Situation –Priorities –Operational Status –Resource Assessment –GIS Needs –Additional Questions/Concerns

28. Major Changes Situation Reports Coordinator Pool Situation Reports Coordinator Pool Phone notification modified Phone notification modified Staff reassignment through Customer Service Center Staff reassignment through Customer Service Center Division Directors responsible for Situation Reports completion and submission Division Directors responsible for Situation Reports completion and submission SERT responder tracking/reporting SERT responder tracking/reporting

29. Don’t Forget: Personal Emergency Preparedness Do you have your emergency plan and kit assembled? Go to Eight Steps of Family Preparation: http://www.dem.dcc.state.nc.us/PIO/Family Prep/8steps.htm

30. Questions? –Barbara.satler@ncmail.net Barbara.satler@ncmail.net 919 715 0793 –DRC 919 715 2080 or 715 4124 Denr.drc@ncmail.net