1. Faceless Retail: The Lure of the Online Marketplace Killian Heraughty 14/01/13

2. Screencast Overview Growth in Online Retailers Growth in Customers shopping Online Results from Online Shopping Questionaire

3. Growth in Online Retailers Removes location and availability restrictions Reduces time and money spent Customer Service Interactive Media in Retail Group- Says e- commerce sales will pass 1 trillion euro by 2013 Google Images

4. Growth in Customers Shopping Online 8.6% per year increase in online revenue in next 5 years USA expecting $248.7 billion worth of online sales for 2014 Growth of 10% for the next 5 years expected Google Images

5. Results from Online Shopping Questionnaire Weak online grocery shopping compared to traditional shopping High online shopping for tickets More time spent on internet nowadays Google Images

6. Results from Online Shopping Questionnaire Small amount purchases made online Are attracted to online shopping due to:  Saving of Time  Can shop at any time  Accurate description of products  Ease of online shopping Google Images

7. Results from Online Shopping Questionnaire Weaknesses of online shopping:  Broad selection of products available  Uncertainty of security Google Images

8. References Google Images [accessed on 09/01/13] Internet World Stats. (2012). World Internet Usage and Population Statistics June 30, 2012. (Retrieved from http://www.internetworldstats.com/stats.htm [Date Accessed 9th December, 2012] Leonard, S. (2012). Ebusiness and its advantages. Retrieved from http://onlinebusiness.volusion.com/articles/e-business- advantages/ [Date accessed 5 th December, 2012] www.volusion.com WWWMetrics. (2012). The Growth of Online Shopping. Retrieved from http://www.wwwmetrics.com/shopping.htm [Date accessed 2nd January, 2013]