1. Draft Contract Management Structure MyHR Shared Services Contract Administrator (SPC and PA to CD and DCD) Bev Vaghela Contract Director Retail Catering Manager Deputy Contract Director WHH Patient Experience Co-ordinator Weekend Manager HSEQ and Waste Manager Serco Operations Manager KCH Serco Operations Manager QEQM BKD RVH Rachel Sands HR Business Partner (PT) Training Co- ordinator (Contract wide) Antony Stevens Finance & Commercial Manager Performance and Helpdesk Manager (Switchboard, helpdesk, IT and Monthly Report) Switchboard and Helpdesk Team Leader Switchboard / Helpdesk staff

2. Draft WHH Management Structure Site Administrator (payroll, catering administration, MyHR, SRM) Deputy Contract Director (responsible for WHH Operations) Site Catering Manager (Retail and Patient) Assistant Catering Manager (Retail and Starbucks Lead) Catering Supervisors Diet Chefs Stores Person (Epsys and Stock Control, patient meal ordering) Support Services Manager (Portering, Waste, Linen, Security, Post room, reception ) Support Services Supervisors (Portering, Waste, Linen, Post room, Dispatch) Accommodation Manager Accommodation Administrators Patient Experience Co- ordinator HSEQ & Waste Manager Support Services Manager (Cleaning, Ward Housekeeping, Pest control, Window Cleaning) Support Services Supervisors (Cleaning and Ward Housekeeping) Weekend Duty Manager (All sites)

3. Draft KCH Management Structure Site Administrator (payroll, catering administration, My HR, SRM) Serco Operations Manager KCH Site Catering Manager (Retail and Patient) Stores Person (Epsys Ordering, Stock Control patient meal ordering) Catering Supervisors Diet Chefs Support Services Manager (Portering, Waste, Linen, Security, Reception, Post room ) Support Services Supervisors (Portering, Waste, Linen, Post room, Dispatch) Support Services Manager (Cleaning, Ward Housekeeping, Pest Control, Window Cleaning) Support Services Supervisors (Cleaning, Ward Housekeeping)

4. Draft QEQM Management Structure Site Administrator (payroll, catering administration, My HR, SRM) Serco Operations Manager QEQM, BKD, RVH Out layers Site Catering Manager (Retail and Patient) Stores Person (Epsys Ordering, Stock Control, Patient meal ordering) Catering Supervisors Diet Chefs Support Services Manager (Portering, Waste, Linen, Security, Reception, Post room) Support Services Supervisors (Portering, Waste, Linen, Post room, dispatch) Support Services Manager (Cleaning, Ward Housekeeping, Pest Control, Window Cleaning) Support Services Supervisors (Cleaning, Ward Housekeeping)