1. Web 2.0, Society 1.0 Online citizens media, but for which citizens? Lou Rutigliano PhD student Dept. of Journalism UT-Austin

2. WEB 2.0 “The Web is Where We Live” - Newsweek (March 2006) MySpace: 65 million users Craigslist: 7 th most popular site, staff of 19 Wikipedia, Flickr, del.icio.us, facebook..... “When people say to me it's a Web 2.0 application, I want to puke” - Guy Kawasaki, venture capitalist

3. WEB 2.0 user-generated content From WIDE – Gather Collective Knowledge, With No Limit To What You Can Fit To NARROW – Find Info That Fits Your Specific Circumstances

4. Web 2.0 journalism “Read and write your views, reviews, news, interviews, and more. Pick a story and cover it” -IBrattleboro resident-generated content Which communities can most benefit from this? Which communities are least involved in this?

5. Web 2.0 meets the poor: Katrina used for: -Finding People -Finding Housing -Finding and Providing Services “Responding quicker than most print or televised media and in considerably more detail, the Austin Web – once it learned of our role in taking in thousands of hurricane evacuees – put the information out almost as quickly as it was available.” -Austin Chronicle http://austinhelpingneworleans.org/ http://austinhelpskatrina.org/

8. Multiple Digital Divides: Beyond Access -Digital Literacy -Time -content “Implied here is a move from thinking about the bare fact of access towards thinking about how that fact connects with the real needs and conditions of those to be connected." - Nick Couldry

9. Austin Free-Net established 1995 brought access to Austin public libraries

10. Austin Free-Net working with 14 partner organizations: provides hardware and service

11. Austin Free-Net organizations include senior housing, homeless shelter, community activists, cultural groups

12. Austin Free-Net -now also involved in education, assistance with community content development -currently studying partner sites' resources, design, goals Research Questions: 1. what are the information habits of afn's public access site users? 2. what are the obstacles to digital inclusion in austin's low- income neighborhoods? 3. how do afn's partner sites try to overcome these?

13. Casa marianella

14. Casa Marianella

15. Garden Terrace

16. Garden Terrace Computer Lab

17. Conclusions... -current version of access not enough -Links Between Offline and Online -Access and Non-Profits Mutually Beneficial -Need for Education and a Role for Universities

18. ...and a Plan -UT/AFN collaboration -21 st Century Community Newsrooms project -Interdisciplinary (kiosk designers wanted) -contact me at rutigliano@mail.utexas.edu