1. Jackie Jeffrey & Kate Haberfield 26 August 2015 Works Management Tools - Fulcrum

2. FULCRUM - OVERVIEW Fulcrum is an app – available on various platforms Data collection tool Basemaps, layers, photos Csv input and output Info on forms can be uploaded back into existing systems (Conquest/Aquarate) Highly Customisable Forms Ability to provide location based works programs.

3. Why Fulcrum? Currently being trialled for Maintenance where spatial representation is important Uses WW GID, applies Latitude/Longitude to create a dot on the screen, and enables Operator to tap the record on a map, and complete the inspection form. Info is imported and extracted via a csv Can be accessed on various devices/phones/operating systems Data input can occur in off-line mode. Data syncs back to the cloud when a connection to the device is re-established. Several trials have been completed and are currently happening. Various methods of work/inspection information. Feedback from the field has been very positive. Note: The app does require a degree of administrative input, both in preparing the app and any data to import, and also after the inspection to sort through data, upload information back into the relevant information system, and determine what (if any) follow up action is required. Biggest input is arguably creating the right form for the job.

4. Leak Detection Customised Input Form Device “drops a pin” on the map at the location where the record is created Date/Time/Address fields can be populated automatically by tapping the screen Available on various devices and used simultaneously by staff and contractors using their own device (Android/Apple etc..)

5. Meter Replacement Existing Meter information was pre-populated via csv input. Both internal staff and contractors did the replacements. All had access to the same app. As meters were replaced, the dots changed from green to red. When a new meter was installed, the serial no/reading of the existing meter was confirmed, and details of the newly installed meter were recorded against the relevant property number. This was then downloaded from Fulcrum, and updated within our corporate system (Aquarate) to match the new meter details with the property.

6. Valve / Fireplug Inspections Preventative Maintenance Inspection Corrective Maintenance Actions

7. Cathodic Protection - Riser Replacement Actions created in Conquest GID used to obtain Lats/Longs Each dot associated with an asset Inspector completes the replacement, the form is completed which is linked to an Asset ID and Action ID in Conquest. CSV file exported from Fulcrum back to Conquest when replacements are completed

8. Cranes & Gantries

9. Feedback Advantages Feedback from Operators has been extremely positive – ease of use and input/offline mode/no need to log into corporate systems Layout of forms is important. Order of input options/try to capture all available options in drop downs where possible. Hardware is important – touch sensitivity and responsiveness of iPads is great. Don’t need to be tech-savy to use. Import/export of information out of and back into Conquest is easy. Disadvantages Each maintenance program is managed as a separate app. If we had everything on it, it would be very difficult to administer and maintain Flexibility of the apps and the way we collect the data is limited by inflexibility in our corporate systems. Assets and work order types (usertext fields) are fairly ridged. Putting our asset and maintenance information in ‘the cloud’.

10. Questions?