1. Introduction to Yealink UK Rob Mitchell

2. Company Overview Based in Xiamen, China Founded 2001 Total focus on SIP hardware Now 2 nd placed manufacturer of SIP phones (Frost & Sullivan) Who is Yealink?

3. Why choose Yealink? High Quality Easy to Use & Deploy Rapid Technical Support Affordable Price

4. Carrier Customers  More than 50 carriers have chosen Yealink phones.  More than 1 million SIP phones shipped in 2013  Top 2 SIP phone vendor in the world  Alcatel, Ericsson, Huawei etc. have chosen Yealink phones (OEM/ODM). …

5. Company Overview Yealink (UK) Ltd based in Bury Established in 2009 – 1 st SIP phones launched. We are the main importer for Yealink in the UK and provide the following to our distributor partners. –Sales support –Technical support –Returns and repairs (Lifetime Warranty) –Accounts –Logistics Who is Yealink UK?

6. Key Contacts Commercial –Rob Mitchell rob.mitchell@yealink.co.uk 07966 320216 –Steve Watts Steve.watts@yealink.co.uk Technical support@yealink.co.uk www.yealink.co.uk Who is Yealink?

7. Product Range

8. T3 series & Video phone & DECT phone SIP-T32G VP530 SIP-T38G W52P SIP-T26P SIP-T22P SIP-T20P SIP-T28P T2 series IP Phone Redirection Server Cloud-based Service Redirection and Provisioning Service Old Product Range SIP-T41P SIP-T42G SIP-T46G T4 series IP Phone SIP-T48G

9. Model change over

10. T4x Series SIP-T40P SIP-T42G SIP-T41P SIP-T46G SIP-T23P SIP-T21P SIP-T19P SIP-T27P T2x series New Product Range CP860 VCS400 Other Models SIP-W52P SIP-T29G SIP-T48G

11. Standard Features 4 context-sensitive soft keys Headset support Handsfree / Speakerphone HD audio + components 2 Ethernet ports (P = 10/100 or G = 10/100/1000 Gbit) Power over Ethernet (PoE) (Or PSU if required, additional purchase. Sensibly priced PSUs Secure HTTPS auto provisioning Config file encryption using AES Encrypted signalling using TLS Encrypted voice using SRTP VPN client (OpenVPN v2) Local, remote and LDAP phonebooks

12. T19P T19 & T2x series models SIP accounts – 1 Network – Dual Ethernet – 10/100 with PoE Display – 2.3” 132 x 64 Pixel Graphical LCD BLF’s – None Headset compatible – Corded

13. T21P T19 & T2x series models SIP accounts – 2 Network – Dual Ethernet – 10/100 with PoE Display – 2.3” 132 x 64 Pixel Graphical LCD BLF’s – 2 Headset compatible – Corded

14. T23G T19 & T2x series models SIP accounts – 3 Network – Dual Ethernet – GigaBit with PoE Display – 2.8” 132 x 64 Pixel Graphical LCD BLF’s – 3 dual colour Headset compatible – Corded

15. T27P T19 & T2x series models SIP accounts – 6 Network – Dual Ethernet – 10/100 with PoE Display – 200 x 120 Pixel Graphical LCD BLF’s – 21 dual colour Headset compatible – Corded or Wireless

16. T29G T19 & T2x series models SIP accounts – 6 Network – Dual Ethernet – Gigabit with PoE Display – 4” x 3” Colour TFT-LCD BLF’s – 27 dual colour Headset compatible – Corded, Wireless or *Bluetooth * Additional purchase of BT40 required

17. T40P T4x series models SIP accounts – 3 Network – Dual Ethernet – GigaBit with PoE Display – 2.3” 132 x 64 Pixel Graphical LCD BLF’s – 3 dual colour Headset compatible – Corded

18. T41P T4x series models SIP accounts – 6 Network – Dual Ethernet – 10/100 with PoE Display – 2.7” Grayscale Graphical LCD BLF’s – 15 dual colour Headset compatible – Corded

19. T42G T4x series models SIP accounts – 6 Network – Dual Ethernet – Gigabit with PoE Display – 2.7” Grayscale Graphical LCD BLF’s – 15 dual colour Headset compatible – Corded

20. T46G T4x series models SIP accounts – 16 Network – Dual Ethernet – Gigabit with PoE Display – 4”x3” Colour TFT-LCD BLF’s – 27 dual colour Headset compatible – Corded, Wireless or *Bluetooth * Additional purchase of BT40 required

21. T48G T4x series models SIP accounts – 16 Network – Dual Ethernet – Gigabit with PoE Display – 7” Colour touchscreen BLF’s – 29 Touchscreen Headset compatible – Corded, Wireless or *Bluetooth * Additional purchase of BT40 required

22. VP-T49 Video Phone SIP accounts – 16 Network – Dual Ethernet – Gigabit (none PoE) Display – 8” Touchscreen Headset compatible – Corded or Wireless Conference call – 3 way video / 5 way mixed audio & video

23. CP860 Conference Unit SIP accounts – 1 Network – Dual Ethernet – 10/100 with PoE Display – 192x64 Pixel Graphical LCD Optima HD voice 5 way Conference 3 meter range, plus extensions. USB call recording

24. W52P DECT SIP accounts – 5 (4 simultaneous call paths) Network – Single Ethernet – 10/100 with PoE Display – 2.7” Colour Graphical LCD Talk Time & Range – 10 Hours & *50m indoor / *300 outdoor Headset compatible – Corded 2.5mm Jack * Dependant on environment

25. VCS Video Conference System SIP accounts – 1 Network – Dual Ethernet – 10/100 with PoE Display – 132x64 Pixel Graphical LCD

26. Desk Phone Accessories

27. EXP40 Add On Module Add On Module Use with: T46G T48G EXP20 Available for the new T27 and T29 Up to 6 EXP40 can be added. First 2 units powered from the phone additional units need a PSU.

28. Add On Module EXP40 Add On Module

29. YHS32 Headset Headsets Compatible with all Yealink Desk phones. Basic value monaural headset Yealink devices use the U10Ps bottom cable for other headsets

30. EHS36 Hook switch Adapter Headsets Use with: T27P T29G T41P T42G T46G T48G Compatible headsets: Jabra, Plantronics, Sennheiser Wireless headsets

31. BT40 Bluetooth Adapter Headsets Use with: T29G T46G T48G Compatible headsets: Jabra, Plantronics & Sennheiser Bluetooth headsets

32. W52P DECT Cordless Phone

33. W52P Yealink DECT In the box there is: Base, Handset, Charger, rechargeable batteries and 2 x PSU Ethernet / SIP connection to the base and DECT signal from the base to the handsets. Estimated indoor range of 50m and outdoor 300m

34. W52H Extra Handset Yealink DECT In the box: Handset Charging cradle Batteries & PSU for charger Up to 4 additional handsets can be added to the base. Each can have their own SIP account / Extension or all can use the same account. Call between the handsets, without the need for any accounts

35. Maximum Handsets Yealink DECT X

36. RT10 DECT Repeater Yealink DECT In the box: Main unit Power supply No Ethernet connection required the RT10 connects using dect signalling to the W52P Base.

37. Maximum Repeaters Yealink DECT

38. Other Common Questions

39. Ethernet – Network Speed Yealink Desk Phone Comparison All Yealink desk phones have 2 ports on the back for network connection. These are the Internet and PC ports. They can be setup to pass through the network connection. The Internet port is used to connect the phone to the LAN and if the phone is denoted by a P then the pass through is 10/100 or if it is a G then it is 10/100/1000 Gigabit.

40. Power Supplies Yealink DECT All Yealink units support PoE –Power supplies are not included Available at a reasonable price compared to other manufacturers. –They often won’t be needed as most use PoE Two power supplies cover the whole range

41. PSUUK6W & PSUUK10W PSU Use with: T19P T21P T23G T27P T40P T41P T42G W52P base W52H charger Use with: T29P T46G T48G CP860

42. Lifetime Warranty OLD MODELS and spare parts are NOT COVERED: T18P, T20P, T22P, T26P, T28P, T32P, T38G, EXP38, EXP39, YHS32 and VP series. Spare parts such as Network (Cat5) cable, Base Stand, Handset, Handset Curly Cord and Power supply (PSU) New units sold after 1 st September 2015, through our distribution partners, have a FREE Lifetime Warranty included. Any unit sold prior to 1 st September is covered by the previous 2 year from date of manufacture warranty. Extended warranties are no longer available to sell, existing ones will be honoured until they expire.

43. www.yealink.co.uk/User-Manuals –Installation manuals –User quick start guides –User reference manuals –In depth technical manuals www.youtube.com/YealinkUK –User help videos –Technical help videos Further information

44. Any questions?