1. Powerpoint Templates Page 1 Powerpoint Templates Project Angels Martin L. Harbolt PMP, CSM

2. Powerpoint Templates Page 2 Areas of Focus: Process of Planning Outsourcing (Procurement) COTS Implementation Consulting

3. Powerpoint Templates Page 3 Plan to Plan High Level Team. Define Steps to Plan. Monitor. Risks. Issues. Changes. Action Items. Regularly Scheduled Planning Meetings (Rhythm). Create Configuration Mgmt Env. Create Data Mgmt Plan.

4. Powerpoint Templates Page 4 Project Schedule CMMI®

5. Powerpoint Templates Page 5 Planning Process Develop Project Management Plan Scope Planning and Definition Create Work Breakdown Structure Activity Definition Activity Sequencing Activity Resource Allocation Activity Duration Estimation

6. Powerpoint Templates Page 6 Planning Process Schedule Development Cost Estimating Cost Budgeting Quality Planning Human Resource Planning Communications Planning Risk Planning

7. Powerpoint Templates Page 7 Planning Process Purchases and Acquisitions Contact Planning

8. Powerpoint Templates Page 8 Project # 1 – Outsourcing (Procurement) RFP, Request for Punishment

9. Powerpoint Templates Page 9 Project Background Goal to obtain RFP responses –Assemble RFP review team of SMEs –Develop Response Evaluation Matrix –Presentations and On-Site visits –Select Vendor Goal to implement selected product –Define implementation strategy –Manage the implementation PM included in accepted proposal –Your role is upper level PM (30,000 foot view) CMMI®

10. Powerpoint Templates Page 10 Status Implementation is set for 90 days Contract is signed Project Team Identified Third Party Vendor to create and manage schedule Additional INFO... Your Project goals are driven by non-negotiable business critical deadline. You are politically bond to selected product

11. Powerpoint Templates Page 11 Project Schedule Third Party Project Schedule MORE INFO... The vendor wants to renegotiate the terms for additional man hours at a higher rate.

12. Powerpoint Templates Page 12 Issues You Are Facing Third Party is standing by their project schedule Third Party is holding you to the contract Implementation MUST begin ASAP in order to verify completion by deadline Questions ?

13. Powerpoint Templates Page 13 1.What area of the Project Plan should have procedures to manage this situation? 2.What areas can you focus on in order to find assistance in managing this situation? Find The Angel... Third Party found in breach of contract and was forced to comply to contract to maintain reputation. Contract Response to the RFP or Hone your negotiations skills! Procurement Management Plan Risk Management Plan Findings:

14. Powerpoint Templates Page 14 Project # 2 – COTS Implementation

15. Powerpoint Templates Page 15 Project Background COTS product is selected COTS product is purchased Project Manager (you) is assigned

16. Powerpoint Templates Page 16 Current Status Project Plan Complete. Acquire Supporting Hardware. Stand it up on time. Third Party Vendors are on site. Default Configuration Begins. Additional Info... A few issues with the recommended configuration and enterprise standard security settings. OS Patching had to be re-evaluated.

17. Powerpoint Templates Page 17 You Are Not Allowed..!!

18. Powerpoint Templates Page 18 Issues You Are Facing Fulfillment does not want IT involved in the configuration. Fulfillment does not have the knowledge to support the product. You know that down the road you are going to be asked to support a product you didn’t configure. Fulfillment is being called by vendor for support. Questions ?

19. Powerpoint Templates Page 19 1.What area of the Project Plan should have procedures to manage this situation? 2.What areas can you focus on in order to find assistance in managing this situation? Find The Angel... You requested that the project be shut down until the vendor can train your support personnel. Resource Management Plan Change Management Plan Stakeholder Management Plan Scope Management Plan Procurement Management Plan. Findings: Best Practice

20. Powerpoint Templates Page 20 Project # 3 - Consulting Build a Better Vendor

21. Powerpoint Templates Page 21 Project Background Vendor / Client Relationship Upgrade IT systems Project Sponsor = CFO Project Team consists of System Programmers, Data Analyst, System Engineers Purchases and Acquisitions Contract Planning

22. Powerpoint Templates Page 22 Current Status Project Charter Accepted SLA signed & Project Plan Accepted Project Schedule Accepted Project Team On Site Additional INFO... A few training issues associated with rolling up reported effort, but this creates no real impact on the project and is resolved quickly. Work environment is NOT extremely comfortable. Project Team dealing with lack of adequate work space, odors and uncooperative subject matter experts.

23. Powerpoint Templates Page 23 The President Is BACK..!! And He is NOT Happy..!! At All..!!

24. Powerpoint Templates Page 24 Issues You Are Facing: President and Founder arrives after being out of the country and indicates that the CFO and Vice President did not have authority to sign the SLA. Project Team member is professional, but unhappy about the language and treatment he received. Questions ?

25. Powerpoint Templates Page 25 1.What area of the Project Plan should have procedures to manage this situation? 2. What indicators could have led to identification of an issue prior to escalation? Find The Angel... Founder’s future son-in-law was starting a consulting firm. Work environment is NOT extremely comfortable. Project Team dealing with lack of adequate work space, odors and uncooperative subject matter experts. Stakeholder Management Plan Risk Management Plan Findings:

26. Powerpoint Templates Page 26 1.Project Angels can be personnel. 2.Project Angels can be procedures. 3.Project Angels can be Corporate Standards. 4.Project Angels can be Management Plans. Summation: You Can Almost Always Find a Project Angel within the Project Plan....

27. Powerpoint Templates Page 27 Announcements: Code paLOUsa The first annual Code PaLOUsa developer’s conference in Louisville, Kentucky - March 4 through 5, 2011. www.CodepaLOUsa.com AFCEA – Gold Vault Chapter www.afcea.org Thank You!

28. Powerpoint Templates Page 28 Contact Information: LinkedIn - Martin L. Harbolt, PMP, CSMMartin L. Harbolt, PMP, CSM Blog Ask The Scrum Master http://askthescrummaster.blogspot.com/ Twitter @ ProfMartyScrum SCRUM User Group Kentuckiana Chapter Thank You!