1. DGQ and its concept Slide 1 - 1/07  We are an independent, non-profit member-based organization since 1952.  We qualify and certify people in quality and environment management and occupational safety (about 15,000 participants a year, > 400.000 totally).  We actively participate in national and international standardization.  We suggest interdisciplinary scientific research.  We inform about the latest findings in the fields of quality, environment, occupational safety and management systems in form of specialist literature, conferences and workshops.  We are certified in accordance with DIN EN ISO 9001 and accredited as personnel certifiers in accordance to DIN EN 17024. Competence needs a strong basis Deutsche Gesellschaft für Qualität e.V. DGQ

2. DGQ and its concept Slide 2 - 1/07  Cooperation with more than 300 instructors from science and practice  Regional presence: –More than 60 regional groups in Germany –Five offices (one of them in Argentina) (700 events, 15.000 participants)  Team Work: Specialists from all branches of industry are engaged in work groups (more than 80 titles).  Founder and member of EOQ –Internationally recognized training leading to EOQ certificates  National Partner organization of EFQM  Ludwig-Erhard Award for top performance in competition A network of quality:

3. DGQ and its concept Slide 3 - 1/07 Top performance in competition  Our education and training concept: sound and comprehensive  A network of quality: national and international  Excellence in Germany: A vision accomplished  Knowledge: from practice to practice  The journey is the destination: Top performance in competition Mission: Qualify people, improve organizations, create networks

4. DGQ and its concept Slide 4 - 1/07 Top performance in competition – DGQ figures  75 employees  7.000 members  5 offices  > 300 trainers and examiners / 15.000 participants per year  Turnover 12 Mio Euro per year, high reserves  Co-owner of DQS – German Registrar for Managementsystems  What is our future? Mission: Qualify people, improve organizations, create networks

5. DGQ and its concept Slide 5 - 1/07 DGQ - Group 2010: Legal Entities FQS e.V. Research DGQ e.V. ILEP e.V. German Q Award DGQ Training GmbH DGQ Service GmbH DQS GmbH MS-Certific. DGQ Consulting GmbH 38,5 %100 %