2. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Lifelong Guidance for job seekers A project among PES Hungary – Slovakia Wallonia – Flanders

3. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF)

4. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Mission VDAB As a public service provider we want to work on a transparent and dynamic labour market for jobseekers, employees and employers in Flanders playing both a steering and an operational role

5. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Steering of VDAB Flemish Government Ministry of Work and Social Economy VDAB Management committee Leading official Direction committee Labour market ‘direction’ managers Strategic Advisory council EU-guidelines SERR/ RESOC Policy council Core department Regional managers competence centres

6. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Central Leading official Labour market direction VDAB establishment manager (14) Job shops Regional competence centres Support services competence centres Regional manager VDAB competence centres (5) VDAB organisation chart

7. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) MANAGEMENT CONTRACT 2005-2009 Flemish Government - VDAB

8. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Policy cycle Management agreement -> specification of the management agreement -> translates the commitments into strategic goals and medium-/long-term objectives -> number of strategic goals that the VDAB (management committee) sets for itself as an organization. AAP PABP 2005-20092005-2009 Annually Linked to policy cycle

9. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) FOCUS ON WORK: all jobseekers will be offered jobs and have to take the opportunities To realize an over-representation of the DISADVANTAGED GROUPS in the services offer of the VDAB and looking for OCCUPATIONAL OPPORTUNITIES for them by making maximal use of the occupational shortages list To provide clients with quick and personalized services through an integrated mix of channels To be recognized as a labour market ‘director’ steering the labour market policy in Flanders in consultation with the partners To provide training in a more cost-efficient and flexible way in cooperation with the sectors and other partners To maximally develop and use the competences of our VDAB- collaborators by means of a professional HRM-policy, COACHING our staff, as to enable them to COACH the jobseekers. Strategic goals of VDAB

10. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Policy accents: 3 x 3 message 3 priorities : Focus on work Opportunity groups (disadvantaged groups) Opportunity occupations (shortage occupations) 3 lines of force : Coaching Cooperation Values

11. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) The client …… is the centre VDAB is there for its clients, not for itself The client is the centre in everything we do. A combination of: 1)warm-human approach: COACHING  we put ourselves in the position of the client  open attitude  listen to needs  warm reception and human guidance 2) Book results: FOCUS ON WORK Involved, solution-oriented and reliable

12. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Inclusive approach Decision of the European Union of 22 July 2003 "Active and preventative policies should be effective and contribute to the goals of full employment and social inclusion by ensuring that unemployed and inactive people, are able to compete in and integrate into the labour market." Federal and Flemish policy " Federal and Flemish translation of this decision = full employment  inclusive approach

13. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Full employment Labour market situation in Flanders; of all the unemployed.. –60 % is female –60 % are manual workers –60 % is < 1 year unemployed –60 % is low-skilled –60 % is < 40 years of age

14. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Inclusive approach Preliminary remarks –Face to face placement services are time- consuming and expensive –Not every job seeker needs the same degree of individual guidance Aim VDAB presents an appropriate and continuous "offer" to every job seeker during his or her unemployment, in view of a rapid and direct employment

15. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) WHATWHAT to every jobseeker continuous provide appropriate offer during unemployment HOW?HOW? Upon registration: matching vacancies Weekly matching vacancies Preventive system Curative system Automatic matching Stepped model OC + pathway guidance Inclusive approach

16. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Preventive approach (1) Aims at detecting those job seekers who are not self serving 1.Starts at registration: matching the data in the personal file of the job seeker with the data of the job offers; presenting them the matched job offers 2.Matching on a weekly basis for every job seeker and sending them appropriate job offers 3.Back-up from the call centre: general screening by phone (within 3 months of unemployment) 4.Intake by a VDAB counsellor 5.Counselling only when necessary

17. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Step 1: telephone screening TIMING >25y and low-skilled: after three months of unemployment >25y and high-skilled: after six months of unemployment WHAT Update of file Follow up on job application behaviour Knowledge of ICT? Identify need of extra help Provide information about self-service tools RESULT Direct registration for limited actions (e.g. Web learning) Referral to pathway guidance counsellor for intake Jobseeker searches at his own initiative Preventive approach (2)

18. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Step 2: intake and pathway agreement (see mod 2) TIMING Three months after telephone screening Spontaneous demands for guidance WHAT Screening moment during which a pathway guidance counsellor determines the shortest possible pathway to work in consultation with the jobseeker. RESULT Pathway guidance (guidance and/or training) Direct registration for limited actions (no follow up by pathway guidance counsellor) Jobseeker searches for a job at his own initiative Preventive approach (3)

19. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) >25 and educated 25 and low skilled PREVENTIVE APPROACH Automatically matching and sending of job offers on weekly basis The real-time mobile phone practice for youngsters Registration6 months9 months Multi-stage guidance Correct personal file + matching for vacancies Telephone Screening Call Centre Intake VDAB Counsellor Pathway Guidance with vocational training, work practice, job search assistance,… 3 months6 months

20. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Curative approach For long term unemployed –Orientation centre is compulsory –Intake follows instantly Referred to not-labour-market-targeted services Training or work experience if necessary = pathway to work –Active and intensive counselling during 6 months towards a job search by the counsellor and with the help of all possible tools REMARK: this can be outsourced to recognized third organisations (tendering)

21. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Selection of job offers on the basis of jobseeker data entered Max. 20 job offers with a matching percentage of minimum 80% JS chooses job offers, ticks them and gets a print Results of choice in the intake checklist (manual) Weekly Automatic Matching (WAM) Online Automatic Matching (OAM) Job offer matching (Elise)

22. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) JS should cooperate in a positive way to find a job, that is why : He must respond to every invitation (some reasons for absence may be acceptable) Refusal of work is communicated to the RVA : transmission Realize that the RVA will receive particular information OBLIGATIONS as a JS

23. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) FOLLOW UP ON TRANSMISSION Invitation by VDAB A5 or other invitation letter A7b* RVAA8 JS does not come JS comes Within 8 calendar days after the date on which the JS had to report himself  new invitation (A7a) Refusal positive collaboration Positive collaboration Mailing date A7a + 18 calendar days Did not respond invalid reason Did not respond valid reason JS comes

24. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) 3 X 3 message 3 priorities : Focus on work Opportunity groups Opportunity occupations Policy accents: 3 x 3 message

25. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) The service is tailored to everyone’s needs The needs of our clients are diverse Tailor-made:  dealing with diversity: extra attention for disadvantaged groups OVER REPRESENTATION of disadvantaged groups in our service offer  older persons  short-skilled persons  foreigners  disabled persons  eye for possibilities COACHING and use of competences in order to seize the opportunities offered

26. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Youth employment plan Integration through employment Activation screening and -guidance Low-literacy Pathway guidance for persons with a work disability (ATB) Active 50+ Special pathways for opportunity groups

27. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) YOUTH EMPLOYMENT PLAN General points of departure: Quickly activate youngsters and lead them to sustainable employment Differentiate on the basis of profile and individual characteristics. These determine whether a more intensive or less intensive approach will be used. Intensive placement actions by means of the new media, from registration onwards Reach a quick view on ‘placeability’ Possible obstacles to employment: quick identification, quick draft of action plan + efficient, effective and structural elimination  help tools : OOC and individual training pathways Intensive follow up on customized work offer (job hunting)

28. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Integration through employment Flemish integration policy : reception and integration of newcomers in our society. Primary integration pathway = integration by a reception office Social orientation Basic course Dutch Career orientation Flemish policy for integration through employment: Secondary integration pathway = integration through employment of job seeking newcomers and old comers by VDAB’s pathway guidance counsellors. Everyone who attends an ‘integration training course’ is entitled to an ‘integration through employment pathway’, this is a pathway to a job. Work  integration

29. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Activation: screening and guidance Target group : long-term jobseekers with serious medical, mental, psychic or psychiatric (MMPP-) problems, which may be combined with other social problems. Objective of the tender of activation guidance : –Remedy and/or neutralize acute or chronic problems in view of : a consecutive pathway to paid employment (in the NEC or the protected circuit); at least an orientation to ‘labour care’ (arbeidszorg) –Stimulate and reinforce the labour care networks in the work field.

30. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Low-literacy (1) Target group : low-literate jobseekers who received their schooling in Dutch. Definition : “ Literacy is the skill to use printed and written information to function in society, to reach personal goals and develop personal knowledge and skills. Literacy encompasses a whole range of aptitudes.”

31. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Low-literacy (2) The counsellor takes the following steps : Identification Referral Screening Pathway guidance Training course in a Centre for Basic Education(CBE). to fill the gaps that keep the JS from getting a particular job training course is included as one of the actions in the pathway agreement of the VDAB

32. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) ATB-pathway guidance Guidance of jobseeker through an intensive, planned and phased pathway to a place on the labour market. A pathway that fits the jobseeker is outlined, taking into account his individual limitations and possibilities. Guidance by the ATB service is entirely free of charge. ATB guides persons towards the normal economic circuit and the Sheltered Workshops. The jobseeker must participate in the normal training and employment circuit as much as possible. Apart from the individual guidance tasks, the ATB service also has the task to raise the awareness of employers, guide and inform them about employment of persons with a work disability.

33. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Active 50+ Characteristics of this approach: Cooperation as a trump Opportunities as point of departure 50+ counsellors as anchor point the 50+ club as central element voluntary, not without obligations Content: Information and orientation Job application training and guidance Job application room

34. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) A partnership ’s strength: together we are strong In order to achieve our goals in the future:  cooperation with other partners in the labour market  cooperation with partners in society  cooperation with private partners  different forms of cooperation are possible One VDAB, many assignments VDAB is an open organization Warm human resources management: Work, our mutual concern

35. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Partnerships outplacement Public Private Temporary employ- ment sector Social Service Recruitment & selection Interim management Agencies for special categories Special Non-profit categories Executive search Low High Job shop LEA Third parties VDAB Job sites

36. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Contact services The meeting place of jobs, jobseekers and counsellors

37. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) accountmanagementjob offers Service to employers pathway guidance Service to job seekers contactcall centre JOB SHOP Integrated service Service by partners online basic service Three channels for contact

38. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) module 3 : job application training/coaching module 4 : vocational training module 5 : personal skills training module 6 : training/coaching on the factory floor module 2 : Qualifying intake (general + personalized screening) – pathway proposal module 7 : pathway guidance and follow up Follow up of job application behaviour / experience or intensive coaching module 1 : Basic Service WORK (output) limited pathway extended pathway CLIENT ORIENTED SERVICE FOR JOB SEEKERS

39. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Basic Service For job seekers –Reception –Information –Registration - support at the self service tools –Administrative formalities –Automatic job offers For employers –Noting down and registering a job offer (intake) –Information about the treatment and the running of the job offer

40. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) module 3 : job application training/coaching module 4 : vocational training module 5 : personal skills training module 6 : training/coaching on the factory floor module 2 : Qualifying intake (general + specialized screening) – pathway proposal module 7 : pathway guidance and follow up Follow up of job application behaviour / experience or intensive coaching module 1 : Basic Service EMPLOY MENT (output) limited pathway extended pathway CLIENT ORIENTED SERVICE FOR JOB SEEKERS

41. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Qualifying intake Overall screening –Vocational knowledge, qualifications and skills –Motivational aspects and attitudes –Social and communicative skills –Prior conditions for work –Physical aspects Specialised screening –Orientation centre –Vocational skills' tests –Psychological tests –Medical examination by a doctor

42. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Orientation centre For whom? –For those who do not know what the labour market can offer them –For those who do not know where to turn to –For those who are long term unemployed and may have lost a lot of their abilities How organised? –Heterogeneous groups –Group talks: to better know each other –Information on what the labour market can offer –To describe a job target –Pathway towards that job target –Fix the first step in that pathway: contact with a guidance- counsellor

43. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Pathway Definition A pathway is a planned (1), efficient (2), but flexible (3) series of various steps (4) in a logical sequence (5), experienced as such by the client (6), the main purpose being a significant increase of employment opportunities (7).

44. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Pathway guidance and follow up Own single pathway coach Smooth transfer between various pathway stages Three types of guidance and follow up: Guidance and follow up during extended pathway Limited pathway: follow up of job applications attitudes and application experiences Active placement efforts

45. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Instruments for pathway guidance IT-support –Job seekers –Enterprises –Job offers –Selection opportunities Intranet –Databases –Instructions Planning System Pathway contract

46. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) module 3 : job application training/coaching module 4 : vocational training module 5 : personal skills training module 6 : training/coaching on the factory floor module 2 : Qualifying intake (general + personalized screening) – pathway proposal module 7 : pathway guidance and follow up Follow up of job application behaviour / experience or intensive coaching module 1 : Basic Service WORK (output) limited pathway extended pathway CLIENT ORIENTED SERVICE FOR JOB SEEKERS

47. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Job application training For those who do not know anything about applying for a job For those who want to know more about applying for a job For those who want to use the facilities in applying for a job For those who want to be guided in their efforts of applying for a job

48. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Job application training Organised in Job Club –Two weeks of training (half days)  How to find a job target  How to make an appointment  Write an application form and résumé (CV)  Try an application interview  Travel costs are paid –A number of weeks in the material room  Where all material is available to apply  As long as necessary  Guided, when you want it Organised in Vocational Training period  Near the end of the training period

49. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) module 3 : job application training/coaching module 4 : vocational training module 5 : personal skills training module 6 : training/coaching on the factory floor module 2 : Qualifying intake (general + personalized screening) – pathway proposal module 7 : pathway guidance and follow up Follow up of job application behaviour / experience or intensive coaching module 1 : Basic Service WORK (output) limited pathway extended pathway C LIENT O RIENTED SERVICE FOR JOB SEEKERS

50. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Other modules Vocational training –Typical professional skills and attitudes –Complete schooling, retraining, updating courses –As brief as possible (functionally oriented instead of polyvalence), complementary on the factory floor –Individual, flexible programmes Personal skills and attitude training –As to function in a better way in a professional situation –In order to cope with prior conditions for work Coaching on the factory floor

51. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Organisation of training - VDAB’s competence centres - personal skills development - technical training combined with on-the-job training - job application training - 68 locations / 700 trainers - in a school - individual training for jobseekers in a company - step-in training VDAB’s Competence Centres

52. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) KEY COMPETENCES FLEXIBLE EMERGING DOMAINS BLENDED LEARNING MODULARISATION Autonomy Multicultural skills ICT Literacy Environment PDP, PTP 7% Job movers/year CAREER > TRAINING EUROPEAN CERTIFICATES SECTORAL CERTIFICATES RECOGNITION WORK & WELL-BEING LABOUR MARKET INFO TRAINING OFFER INFORMATION CAREER GUIDANCE TRAINING CERTIFICATION LEGISLATION CONTACT/ON LINE APL Sectors, Companies Job profiles FREE ENTRANCE VDAB’s Competence Centres

53. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Individual training in a company on-the-job training for unemployed jobseekers duration: between 1 – 6 months (max. 12 months for long-term unemployed) employment commitment after training period situation: job vacancy cannot be filled in progressive productivity bonus: % of difference between normal wage and replacement income of jobseeker training programme: company + VDAB coaching and follow-up by company coach and VDAB coach variation: step-in training On the job training

54. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Incentives for trainees Employed workers  training vouchers max. 250€/year 50% paid by worker/50% paid by Flemish Government Reimbursement of worker’s share: for low-skilled worker who follows second chance education Increase of ceiling amount of 250€ with the cost for career guidance for vulnerable target groups training, career guidance, competence assessment system coordinated and implemented by VDAB VDAB’s Competence Centres

55. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Shortage occupations policy The shortage occupations policy is currently altered:  Methodology:  Definition of shortage occupation  Shortage intensity  Internal processes:  Treatment of job vacancies for shortage occupations  Training courses in shortage occupations  Convert shortages into opportunities for disadvantaged groups (opportunity occupation policy)  Usefulness of premiums for training courses in shortage occupations

56. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Opportunity occupations Annual list Basis is job offers of VDAB Input of sectors Labour market specialists VDAB : Flanders Regional RVA In view of exemptions for training courses Employment measures

57. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Service to employers Basic service : –registration of job offer –publishing job offer via all sorts of media: AMI On-line WAM OAM WIS Teletext …. –giving information about our services

58. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Employer’s service : reporting job offer The employer can choose : Reports job offer on VDAB-website : www.vdab.bewww.vdab.be employer contacts service line ( 0800 30 700). fax or mail employer calls upon or drops by at the counsellor/ job shop counsellor Special service: Advice on drawing up and publishing the job offer Advice on diversity policy within job offer treatment Active recruitment: Events Applicant’s contacts Referring

59. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Service line + employer’s counsellors On intake 3 possible services : –Publishing –Publishing and help on drawing up the job offer –Publishing, help on drawing up and active mediation Intake of job offers Selection of job seekers Sending (referring) job seekers –(update file) Visits to companies discuss job offers, internal problems (if called upon by the employer for that reason), diversity service line employer’s counsellor

60. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) THE END Thank you for your attention. If any questions, I will be glad to answer them after all the presentations

61. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Mijn Loopbaan A quick view on a new vision of career management by the citizen himself

62. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) WHAT CAN YOU DO WITH IT? elaborating electronic CV Rapid availability of CV Own portfolio (> storage of documents) on a virtual platform Incontestable proof for diplomas, titles of proficiency, certificates Storage of different test results Orienting possibilities Inventory of all competencies Rapid and optimal matching with vacancies Detection of competency gap  PDP  direct link to appropriate training module

63. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) WHY NOW? The citizen’s demand for self management increases The client-citizen stand in the centre and sits behind the steering wheel Strongly focussed on the availability and the adaptability of the client-citizen Life long learning becomes a necessity Being competency focussed becomes more important VDAB already has a broad basis for such an instrument

64. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) WHAT ? Extensive dynamic portfolio Via internet technology Managed by the client-citizen himself, with own selection- and steering functions Citizen determines who can access what parts With different levels of security defined entrances and reserved parts for the organisations concerned, links to other databases With adapted evidence/protected certification

65. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) HOW ? Constructed on the unique file of the Flemish citizen, for all layers of the population Strengths and weaknesses of the client-citizen or converted into competencies, with CO.BR.A. as auxiliary database Partnerships with multiple organisations as to get input and provide applications for Learning how to make good use of “Mijn LoopBaan” is included in attainment targets of secondary school Europass-functions are to be built in

66. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) DIMONA VDAB + other LM - players wanted occupations mobility data labour time regulation guidance actions test results reference data driving licence/means of transport category job seeker guidance actions official periods of work Labour market- Information system Dossiermanager Cliëntvolgsysteem CO.BR.A. Occupation profiles SERV occupation profiles MIJN LOOPBAAN IDENTIFICATION Function profiles training profiles Occupation’s standards wanted occupations mobility data labour time regulation test results reference data driving licence/means of transport category job seeker

67. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) begeleidingsacties gevolgde opleidingen EDUCATION SYNTRA MIJN LOOPBAAN IDENTITEITSGEGEVENS gevolgde opleidingen begeleidingsacties COBRA studies, training, diplomas, titles, certificates MIJN LOOPBAAN IDENTIFICATION official periods of work = competencies VDAB- Competency centres Learning MS/ Learning Content MS/ learning pathway Other LM-players wanted occupations mobility data labour time regulation begeleidingsacties test results reference data driving licence/means of transport category job seeker studies, training, diplomas, titles, certificates studies, training, diplomas, titles, certificates studies, training, diplomas, titles, certificates studies, training, diplomas, titles, certificates

68. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) MIJN LOOPBAAN IDENTIFICATION Proved competencies Wanted competencies Claimed competencies 1.Diploma 2.Title of competence 3.Certificate 4. Emp supports claim 5. Counsellor’s judgement 6. Client judges himself studies, training, diplomas, titles of competence, certificates, competencies test results, competencies periods of work  competencies vocational orientation, competencies spare time activities  competencies soft skills = competencies wanted occupations = competencies guidance actions, references category job seeker mobility data, driving licence/ means of transport labour time regulation wanted occupations = competencies wanted occupations = competencieswanted occupations = competencies

69. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Applications for the client-citizen sleutelvaardigheden e-Portfolio Training advice Career guidance Mijn LoopBaan occupations = competencies mobility data working time schedule guidance activities testresults references driving licence/means of transport category of job seeker official employment periods studies, training, diplomas, titles, certificates IDENTIFICATION DATA e-Portfolio What direction? proof? guidance LEARNING TRAINING Europass ABROAD ORIENTATION via interests via competencies (e-)CV Matching with job offers SKILL STANDARDS APL-process measuring tests Employability check (LM-information) towards companies

70. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) 2009 Applications for the partners Mijn LoopBaan companies LM-players VDAB National Education SYNTRA COBRA Follow up own clients Statistical information HR-instrument Matching/CDP/re-placing (int, ext) Functional profiles Attainment targets /evaluating content /adapting orientation on studies updating CO.BR.A. Adapt training content e-Portfolio Co-Navigate

71. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) S C H O O L  Personal data Educational data formal informal Experience data formal informal Language portfolio (linguistic portrait: formal/informal) Competences CO.BR.A National Education e-identity card My PDP - tasks - follow up - collect evidence PASSPORT - step to “Mijn LoopBaan” - what he is willing to provide to 3 rd

72. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) VOCATIONAL ORIENTATION Vocational orientation based on interests Vocational orientation based on competences List of interesting occupations showing the necessary competences o.b.o. CO.BR.A. Choice of study Choice of occupation CITIZEN STORES THE USE AND THE RESULTS Go on studying or look for work?

73. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Good enough or need of training? Competence- gap with chosen occupation? NO Y Vacancy Functional profile Modular training COMPANIES Competence- gap with offered function? NO, or very small Applying: send e-CV Y New competences Certificate Advanced and Prior Learning ?  APL  N.Ed.

74. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Citizen as a worker COMPANY HR-database functions Function profile Workers’- register  Mijn LoopBaan competences personal data other criteria Competence gap for a specific function Company training or Training in and by external organisation Again new competences Working period Internal C-advice Career advice Career guidance Training advice External career- guidance centre  

75. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Citizen as job seeker home VDAB  Registration as JS Key competences Request for guidance Personality training Training as JS Extra registration of wishes eg working circumstances. mobility, working schedule, occupations Application training Entrepreneur’s test If positive AND interested  SYNTRA Own COMPANY Scanning a press article Request certificate Nat Educ. complete with competences from leisure activities home EUROPASS language portfolio E. certificate supplement Mobility pass 3 rd P

76. www.vdab.be 0800 30 700 LL Guidance for JS 2008-03-13/14 (PES-HSWF) Citizen as future entrepreneur  SYNTRA Own COMPANY Training in company management Bank concerning investment plan Key competences Extra competences on c y management Possibly also on investment plan see slide 7 ASSESS -MENT