2. Managing Stress

3. Workplace stress Stress accounts for 5% of workers compensation claims from Child Care industry Everyone needs to be aware of stress factors in workplace and actively plan to manage with stress

4. Physiological responses to stress Rise in blood pressure Insomnia Rise in heart rate Stomach ulcers Digestive disorders Headaches Fatigue

5. Emotional changes Tension-loose ability to relax Anxiety Depression Addiction to drugs and alcohol Post traumatic stress syndrome Conflict - a more aggressive attitude

6. Stress in child care Children’s needs/ families needs Low ratios of carers to children Length of shifts and break times Lack of preparation time Unrealistic rosters and workloads Communication problems- with other carers, parents & management Inadequate policies, poorly planned practices & procedures Lack of leave

7. Stress in child care Lack of professional development & recognition Low salaries Undervaluing the role of the carer - the importance, the professional status High noise levels Badly designed environments and equipment Change to – routines, high turnover of staff, carers sick

8. 10 commandments for reducing stress 1Thou shalt not be perfect or even try to be 2Thou shalt not try to be all things to all people 3Thou shalt not leave things that ought to be done 4Thou shalt not spread thyself too thin 5Thou shalt schedule time for thyself and for thy supportive network

9. 10 Commandments for Reducing Stress 6Thou shalt learn to say “NO” 7Thou shalt switch off and do nothing regularly 8Thou shalt be boring, untidy, inelegant and unattractive at times 9Thou shalt not feel guilty 10Especially thou shalt not be thine own worst enemy but be thine own best friend Source: Gore, A (1993) The Office Athlete, Life Style Press, Sydney, Australia

10. How to manage stress symptoms Open communication between a worker and management can solve many problems List the aspects of the situation that cause stress to you Try to change the aspects where possible or come to terms with them if you cant change them

11. How to manage stress symptoms Examine the way you regard the situation and realise where you may be negative about aspects of the situation Use a stress release technique-relaxation, talking Change your habits so you can plan your time, have a balanced diet and make time to relax

12. Managing stress in the workplace Ensure staffing levels are adequate to meet needs of children and perform the duties required Have clearly defined job descriptions Have clearly defined goals for service Ensure adequate training is received to perform the job at a high level

13. Managing stress in workplace Ensure resources are available to perform duties and tasks appropriately and without risk Ensure clear, open communication is maintained Be clear, on policies and OHS requirements Ensure supportive relationships amongst staff Maintain a healthy and balanced approach to life