1. Organizational Culture Understanding Organizational Behavior From an executive perspective: New Manager assimilation (GE example from Fred) Understand the culture by experiencing it first hand What are the priorities of the organization? Change the organization by changing behaviors and rewarding them Relate back to employees at every level

2. Organizational Culture Advice to an aspiring manager: 1.Listen 2.Don’t let it be known that you are the smartest in the room 3.Understand how the organization works Recognizing, acknowledging, and understanding culture is essential to leading organizations Enables you to change and progress organizations as well.

3. Organizational Culture Six Steps to take in understanding the culture (According to Lynch) 1.Honoring the past 2.Recognizing the heroes 3.Participating in the rituals 4.Understanding the rules and rewards 5.Acknowledging the communications systems 6.Recognizing the role of the physical environment

4. Organizational Culture The five main building blocks for organizational innovations at Google 1.Key drivers: an innovation-oriented culture, with competent and committed individuals with a passion to innovate. 2.Facilitators: empowering and coaching leaders who remove obstacles to innovation. 3.Hygiene factors: a semi-structured organization; an innovation-oriented performance and incentive system; and continuous learning. These factors can support innovative behaviour, or inhibit it if you get things wrong. 4.Foundation: a top management and board who expect and encourage change. 5.Knowledge transfer: achieved through open innovation and cooperation, together with external interaction, spin-offs and acquisitions.

5. Exercise Seeing it differently Purpose - To have the group realize that change can come in different forms and feel differently. Directions - Tell the team members to cross their arms and focus in on the instructor. Next, have the students cross their arms the opposite way and hold the position. After the group has performed the task, ask them to unfold their arms. "What changed? You did the same thing, what was different about the way I asked you to fold your arms?" Change Map Purpose - An easy introduction into change to demonstrate change frustration; leading to future discussion Directions - Ask the class to take out a piece of paper and pen. Tell them this exercise will be graded (little lie). Begin by drawing a map from their home to the nearest gas station. Have them label "home" and "station" on the paper. After they have drawn the map, ask them to start over and draw a map from their parents home to the nearest hospital. As a few more minutes go by, ask them the draw a map of their route from Raleigh to Charlotte. For the last part, ask them to draw the floor plan of their home. As tasks add up and change is presented, the group becomes frustrated to the changes the instructor is presenting. This illustrates the changing minds of management and frustration among others. Begin discussion and ask about feelings, why changes were made, and what was consistent with each drawing made.