1. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com

2. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com Eight principles of ISO: 9001 – 2008.

3. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com 1.Auditor is always fact finder and not fault finder. 2.As per IMS(EQHSMS) auditor looks for effectiveness of system, process approach and not only records. 3.Auditors 4 Key boundaries a. ISO:9001, ISO;14001 and OHSAS:18001 Requirements b. Own written documents C. Customer requirements D. Statutory & regulatory requirements 4. Audit methodology A. Interview people B. Verify records C. Witness testing/ process checking D. Own verification of process / product parameters Tips to trained internal auditor

4. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com IMS(EQHSMS) AUDIT As per iso system, audit is define as “ a systematic & independent examination to determine whether ims(eqhsms) activities and related results comply with planned arrangement and whether these arrangements are implemented effectively and are suitable to achieve the objectives”. (1)Adequacy audit:- (System or management audit) Determine the extend to which the documented system (ims(eqhsms) manual, procedures, work instructions & forms) adequately meet the requirements of standard. (2)Compliance audit:- Which seeks to establish the extent to which the documented system is implemented and observed by the work force.

5. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com 1. Audit plan 4. Gather evidence 3. Opening meeting 5. Record results 2. Develop checklists 6. Closing meeting 7. Audit report Conducting the audit Audit steps

6. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com  What is the problem ? Describe clearly, concisely and factually.  Why is it a non – compliance ? I.e., against which requirement ?  Where did it occur ? I.e., which department or activity ?  Who ? – avoid apportioning blame. (I.e., naming individuals) Non – compliance reporting

7. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com Appropriate education Training Skills Experience Personnel performing work affecting conformance to product requirements must be competent on the basis of: 6.2 Human resources 6.2.1 General

8. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com Structure of standards as per ISO 14001-2004 4.2Environme ntal policy 4.3Planning Environmental Aspects Legal & Other Objectives & Targets EMP 4.5Checking & corrective action Monitor & Measure Non-conformance Corrective/prevent ive actions Records Audits 4.4 Implementation and operation Structure / Responsibility Training, Awareness Communication EMS Documentation Document Control Operation Control Emergency Procedures 4.6Management review Continual trade linkages

9. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com Procedure for accident investigation Procedure to address:  Kind of accidents to be reported  Define major accident, high potential accident and high potential incident/near miss accident  When and how events should be reported and investigated  Who is responsible for conducting and participating in the accident/ incident investigation  Who is employee representative involved in conducting accident/ incident investigation  Who will liaise with external agency/ government functionary conducting accident/ incident investigation

10. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405www.globalmanagergroup.comsales@globalmanagergroup.com